The Digital-First CEO: A Pathfinder for the Digital Business

The Digital-First CEO: A Pathfinder for the Digital Business

This IDC Perspective examines the digital-first CEO as pathfinders and gives business leaders and technology suppliers insights into how digital-first CEOs invest differently in digital capabilities and technology. Coming out of the COVID-19 pandemic, a new breed of digital-first CEOs has emerged. These flagbearers of digital-first approaches are moving beyond transformation and aim for their companies to become digital businesses.“As Asia/Pacific becomes a digital-first economy, organizations must become digital businesses and use business models that create and capture value through digital products and services,” says Lawrence Cheok, Associate Research Director for Digital Transformation, IDC Asia/Pacific. “Digital-first CEOs show that empathetic customer experience (CX), digital trust, and a hybrid-first workforce are the key building blocks to becoming one, and organizations will do well to develop these capabilities,” he adds.

Please Note: Extended description available upon request.

Executive Snapshot

Situation Overview

A Lesson Learned from the COVID-19 Pandemic: Digital Is the Business

Digital-First CEOs Use Technology to Compete

Digital-First CEOs Aspire to Increase the Digital Share of Revenue Through Digital Business Models

Digital-First CEOs Are Investing in Digital-First Capabilities for Value Creation

Advice for the Technology Buyer

Advice for the marketers of Technology SupplierS

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