This IDC Perspective discusses how cybersecurity in EMEA retail is being fundamentally reshaped by the integration of AI to address evolving digital threats. As retailers in Europe, the Middle East, and Africa accelerate their digital transformation efforts — adopting technologies such as omni-channel commerce, cloud-based supply chains, and mobile payments — they simultaneously face an escalating wave of cyberthreats. These threats include ransomware, phishing, fraud, and attacks on point-of-sale systems, endangering both customer trust and business continuity."As retailers in EMEA become increasingly digital, cybersecurity is no longer a backend IT concern — it has become a strategic pillar of customer trust and operational resilience. AI offers the intelligence, speed, and adaptability retailers need to stay ahead of rapidly evolving threats. From real-time fraud detection to predictive risk analysis, AI-driven security isn't just about defense — it's about enabling secure growth in the digital economy," said Cristiano Quattrini, senior associate advisor, IDC Retail Insights.
Executive Snapshot
Situation Overview
Cybersecurity Challenges
AI-Powered Technologies Transforming Retail Cybersecurity
Case Studies: AI in Action Across EMEA Retailers
Subvertical Insights: How Different Retail Sectors Approach AI in Cybersecurity
Grocery Retail: AI-Driven Fraud Detection and POS Security
Fashion and Apparel: AI for Digital Identity Protection and Omni-Channel Security
Luxury Retail: AI for High-Value Transaction Security and Data Privacy
Electronics and Home Improvement Retail: AI-Powered Supply Chain Security and Robotics Integration
eCommerce: AI for Behavioral Analytics and Transaction Security
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