
What CFOs Will Want from Technology Vendors and What the Market Still Lacks
Description
This IDC Market Perspective describes what CFOs want from technology vendors and what the market still lacks. CFOs are driving enterprisewide transformation, influencing over two-thirds of technology investments. They demand platforms offering real-time insights, modular architecture, embedded governance, AI collaboration, interoperability, and self-service capabilities. However, vendors often fall short, providing fragmented systems, inadequate AI governance, limited risk assessment tools, and generic solutions lacking industry specificity. To meet CFOs' evolving needs, vendors must prioritize adaptability, seamless integration, trust, and vertical depth. Those that innovate boldly and align with CFO priorities will shape the future of enterprise technology."CFOs are reshaping enterprise transformation, demanding future-ready tech that integrates intelligence, governance, and adaptability. Vendors must innovate or risk irrelevance in a dynamic market." — Heather Herbst, research director, CFO Tech Agenda, IDC
Table of Contents
7 Pages
Executive Snapshot
New Market Developments and Dynamics
Expectations: What CFOs Will Demand
Real-Time, Integrated Decision Intelligence
Pilot-Ready, Future-Optional Platforms
Embedded Governance, Risk, and Compliance
Finance-AI Collaboration, Not Just Automation
Interoperability and Open Ecosystems
Solutions That Don't Depend on IT for Every Change
AI Doesn't Solve All the Problems in Finance
Market Gaps: What Vendors Still Get Wrong
Fragmented Architecture Across Finance Domains
Lack of AI Transparency and Governance Tools
Incomplete Risk Capabilities in Financial Technology
Underinvestment in Enterprise Complexity
Absence of True Agentic Capabilities
Generic Solutions That Ignore Industry Nuance
The Call to Vendors: Build for the CFO of Tomorrow
Advice for the Technology Supplier
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