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Buyer Investments Continue for Customer Engagement Applications and Enterprise Applications, 2023

Publisher IDC
Published Jan 17, 2023
Length 8 Pages
SKU # IDC17644400

Description

Buyer Investments Continue for Customer Engagement Applications and Enterprise Applications, 2023

This IDC Market Perspective provides data and guidance from the final year assessment of IDC's global Future Enterprise Resiliency and Spending Survey, Wave 11, December 2022. Spending is still occurring, but understanding the budgets, company size, region, and size of company is the quickest way to revenue. In addition, EX, CX, and endurance will all be tested, so finding the best and quickest pathway to revenue is critical. "IDC's global Future Enterprise Resiliency and Spending Survey, Wave 11, December 2022, finds 2023 appears to be a year of continued investment in technology," said Mickey North Rizza, group vice president, Enterprise Software at IDC. "The continued disruptions are making some dents and increases in IT budgets, but for vendors that are set up for the long haul, there is still much to do for the win."

Please Note: Extended description available upon request.

Table of Contents

8 Pages
Executive Snapshot
New Market Developments and Dynamics
The Details Are in the Budgets
Recession Impact of IT Budgets and the Digital Business Needs
Employee Experience Is at the Heart of Moving into the Digital World
Disruption Brings Endurance
Advice for the Technology Suppliers
Learn More
Related Research
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