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Buyer Case Study: Government eMarketplace's Cloud-First Approach to Infrastructure Modernization

Publisher IDC
Published Aug 06, 2025
Length 12 Pages
SKU # IDC20292562

Description

This IDC report presents the cloud migration and infrastructure modernization journey of India's Government eMarketplace (GeM), highlighting its evolution into a future-ready platform that champions innovation, scalability, and global competitiveness. At the heart of this transformation are its efforts to build a digital infrastructure platform by leveraging Amazon Web Services (AWS) Cloud as the technological scaffolding to power future innovations. The AWS–GeM partnership exemplifies the reimagining of public sector platforms — moving beyond mere tech upgrades to unlock agile execution, deep-rooted collaboration, and AI-led governance innovation."India's public sector is undergoing a pivotal shift — moving beyond digitization to build intelligent, AI-ready ecosystems. With citizen expectations and operational complexity on the rise, agencies are modernizing infrastructure to enable real-time insights, scalable delivery, and resilient governance. This transformation is driven by a cloud-first mindset, strong leadership alignment, and strategic partnerships. The future belongs to platforms that not only process transactions but also anticipate needs, ensure compliance, and deliver measurable public impact at scale," says Ravikant Sharma, research director, IDC Asia/Pacific Government Insights.

Table of Contents

12 Pages

Executive Snapshot

Situation Overview

Implementing a Cloud-First Strategy: GeM's Vision for a Scalable Public Procurement

GeM's Cloud Engagement Journey

Building on Proof: A Pragmatic Approach to Migration

Challenges in the Cloud Transformation Journey

Business and Technical Benefits Achieved from Cloud Transformation

Outcome-Oriented Modernization

Strategic Partner Engagement Model

Scalability and Resilience for Public Sector Needs

AI-First Innovation

Trust, Compliance, and Security

Fiscal Prudence

Cloud Modernization is a Journey, Not a One-time Exercise

Conclusion

Advice for the Technology Buyer

Ensure Strong Leadership Involvement

Treat Documentation as a Life-Cycle Practice

Strengthen Governance and Escalation Structures

Invest in Real-Time Dashboards and Analytics Tools

Drive Cultural Readiness and Change Management

Learn More

Related Research

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