Over the past five years, internet services such as online banking and e-mail have increasingly replaced traditional mail. Additionally, because the US Postal Service (USPS) is highly regulated, it is vulnerable to government-mandated expenses, which have dramatically raised costs for the industry. As a result, in the five years to 2016, IBISWorld expects revenue to decline.The industry is projected to operate at a loss in the five years to 2021 due to PAEA payments and heightening external competition; however, other areas of the industry's performance are expected to improve. Over the next five years, wages are forecast to fall faster than revenue, which will offset some of the industry's losses. Nonetheless, online services will continue replacing traditional mail, and mail volume is projected to decline further over the next five years.
This industry includes establishments that operate the national postal service and perform one or more postal services such as sorting, routing and delivery. Establishments that operate on a contract basis (except the bulk transportation of mail) are included in this industry.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.