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Field Activity Management Market

Published Jul 07, 2025
Length 120 Pages
SKU # GV20303458

Description

Field Activity Management Market Summary

The global field activity management market size was estimated at USD 1.46 billion in 2024 and is projected to reach USD 5.45 billion by 2033, growing at a CAGR of 16.0% from 2025 to 2033. The growing need for real-time visibility, workforce coordination, and operational efficiency across various sectors propels the market.

Industries such as telecom, utilities, construction, logistics, and healthcare are dependent on FAM solutions to manage dispersed teams, schedule and dispatch jobs, and ensure service delivery compliance. A key trend driving the market is the convergence of FAM platforms with AI, IoT, and geospatial analytics. By leveraging real-time location data, predictive maintenance algorithms, and mobile device integrations, businesses automate routing, track assets, forecast job durations, and ensure SLA adherence. This evolution transforms field operations from reactive to proactive, minimizing costs and enhancing customer satisfaction. For instance, energy utilities are increasingly deploying AI-integrated FAM systems to monitor field crew performance, anticipate outages, and streamline restoration workflows.

The growing demand for AI-powered assistance and automation in field operations is also driving the market share. Organizations are seeking tools that not only digitize workflows but also improve technician decision-making in real-time, improving first-time fix rates and reducing training overhead. For instance, in April 2024, PTC introduced enhancements to its ServiceMax platform, including expanded capabilities for ServiceMax Copilot, a conversational AI tool that helps field technicians troubleshoot issues, access asset knowledge, and streamline job workflows directly on mobile devices. These updates also included improvements in multi-day routing, asset visibility, and case management.

Global Field Activity Management Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the field activity management market report based on component, deployment mode, organization size, application, end use, and region:
  • Component Outlook (Revenue, USD Billion, 2021 - 2033)
  • Solutions
  • Scheduling & Dispatching
  • Work Order Management
  • Mobile Field Execution
  • Inventory Management
  • Reporting & Analytics
  • Services
  • Professional Services
  • Managed Services
  • Deployment Mode Outlook (Revenue, USD Billion, 2021 - 2033)
  • On-Premises
  • Cloud-Based
  • Organization Size Mode Outlook (Revenue, USD Billion, 2021 - 2033)
  • Large Enterprises
  • Small and Medium Enterprises
  • Application Outlook (Revenue, USD Billion, 2021 - 2033)
  • Service & Maintenance Management
  • Sales Force Automation
  • Delivery Operations Management
  • Workforce Management
  • Customer Relationship Management
  • Inventory & Asset Tracking
  • End Use Outlook (Revenue, USD Billion, 2021 - 2033)
  • Telecom
  • Healthcare
  • Energy & Utilities
  • Manufacturing
  • Construction
  • Retail & Consumer Goods
  • Transportation & Logistics
  • Public Sector
  • Others
  • Regional Outlook (Revenue, USD Billion, 2021 - 2033)
  • North America
  • U.S.
  • Canada
  • Mexico
  • Europe
  • UK
  • Germany
  • France
  • Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
  • Latin America
  • Brazil
  • Middle East & Africa
  • UAE
  • Saudi Arabia
  • South Africa
Please note The report will be delivered in 2-3 business days upon order notification.

Table of Contents

120 Pages
Chapter 1. Methodology and Scope
1.1. Methodology segmentation & scope
1.2. Market Definitions
1.3. Research Methodology
1.3.1. Information Procurement
1.3.2. Information or Data Analysis
1.3.3. Market Formulation & Data Visualization
1.3.4. Data Validation & Publishing
1.4. Research Scope and Assumptions
1.4.1. List of Deployment Mode
Chapter 2. Executive Summary
2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights
Chapter 3. Field Activity Management Variables, Trends & Scope
3.1. Market Introduction/Lineage Outlook
3.2. Industry Value Chain Analysis
3.3. Market Dynamics
3.3.1. Market Drivers Analysis
3.3.2. Market Restraints Analysis
3.3.3. Industry Opportunities
3.4. Field Activity Management Analysis Tools
3.4.1. Porter’s Analysis
3.4.1.1. Bargaining power of the suppliers
3.4.1.2. Bargaining power of the buyers
3.4.1.3. Threats of substitution
3.4.1.4. Threats from new entrants
3.4.2. PESTEL Analysis
3.4.2.1. Political landscape
3.4.2.2. Economic and Social landscape
3.4.2.3. Technological landscape
3.4.2.4. Environmental landscape
3.4.2.5. Legal landscape
Chapter 4. Field Activity Management Market: Component Estimates & Trend Analysis
4.1. Segment Dashboard
4.2. Field Activity Management: Component Movement Analysis, 2024 & 2033 (USD Billion)
4.3. Solutions
4.3.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
4.4. Services
4.4.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
Chapter 5. Field Activity Management Market: Deployment Mode Estimates & Trend Analysis
5.1. Segment Dashboard
5.2. Field Activity Management: Deployment Mode Movement Analysis, 2024 & 2033 (USD Billion)
5.3. On-Premises
5.3.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
5.4. Cloud-Based
5.4.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
Chapter 6. Field Activity Management Market: Organization Size Mode Estimates & Trend Analysis
6.1. Segment Dashboard
6.2. Field Activity Management: Organization Size Movement Analysis, 2024 & 2033 (USD Billion)
6.3. Large Enterprises
6.3.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
6.4. Small and Medium Enterprises
6.4.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
Chapter 7. Field Activity Management Market: Application Estimates & Trend Analysis
7.1. Segment Dashboard
7.2. Field Activity Management: Application Movement Analysis, 2024 & 2033 (USD Billion)
7.3. Service & Maintenance Management
7.3.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
7.4. Sales Force Automation
7.4.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
7.5. Delivery Operations Management
7.5.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
7.6. Workforce Management
7.6.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
7.7. Customer Relationship Management
7.7.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
7.8. Inventory & Asset Tracking
7.8.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
Chapter 8. Field Activity Management Market: End Use Estimates & Trend Analysis
8.1. Segment Dashboard
8.2. Field Activity Management: End Use Movement Analysis, 2024 & 2033 (USD Billion)
8.3. Telecom
8.3.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
8.4. Healthcare
8.4.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
8.5. Energy & Utilities
8.5.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
8.6. Manufacturing
8.6.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
8.7. Construction
8.7.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
8.8. Retail & Consumer Goods
8.8.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
8.9. Transportation & Logistics
8.9.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
8.10. Public Sector
8.10.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
8.11. Others
8.11.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
Chapter 9. Field Activity Management Market: Regional Estimates & Trend Analysis
9.1. Field Activity Management Share, By Region, 2024 & 2033 (USD Billion)
9.2. North America
9.2.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.2.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.2.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.2.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.2.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.2.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.2.7. U.S.
9.2.7.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.2.7.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.2.7.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.2.7.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.2.7.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.2.7.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.2.8. Canada
9.2.8.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.2.8.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.2.8.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.2.8.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.2.8.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.2.8.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.2.9. Mexico
9.2.9.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.2.9.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.2.9.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.2.9.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.2.9.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.2.9.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.3. Europe
9.3.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.3.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.3.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.3.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.3.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.3.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.3.7. UK
9.3.7.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.3.7.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.3.7.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.3.7.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.3.7.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.3.7.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.3.8. Germany
9.3.8.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.3.8.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.3.8.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.3.8.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.3.8.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.3.8.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.3.9. France
9.3.9.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.3.9.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.3.9.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.3.9.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.3.9.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.3.9.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.4. Asia Pacific
9.4.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.4.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.4.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.4.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.4.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.4.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.4.7. China
9.4.7.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.4.7.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.4.7.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.4.7.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.4.7.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.4.7.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.4.8. India
9.4.8.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.4.8.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.4.8.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.4.8.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.4.8.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.4.8.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.4.9. Japan
9.4.9.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.4.9.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.4.9.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.4.9.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.4.9.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.4.9.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.4.10. Australia
9.4.10.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.4.10.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.4.10.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.4.10.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.4.10.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.4.10.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.4.11. South Korea
9.4.11.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.4.11.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.4.11.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.4.11.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.4.11.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.4.11.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.5. Latin America
9.5.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.5.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.5.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.5.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.5.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.5.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.5.7. Brazil
9.5.7.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.5.7.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.5.7.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.5.7.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.5.7.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.5.7.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.6. Middle East & Africa
9.6.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.6.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.6.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.6.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.6.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.6.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.6.7. Saudi Arabia
9.6.7.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.6.7.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.6.7.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.6.7.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.6.7.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.6.7.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.6.8. UAE
9.6.8.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.6.8.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.6.8.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.6.8.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.6.8.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.6.8.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
9.6.9. South Africa
9.6.9.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
9.6.9.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
9.6.9.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
9.6.9.4. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
9.6.9.5. Market estimates and forecast by Application, 2021 - 2033 (Revenue, USD Billion)
9.6.9.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
Chapter 10. Competitive Landscape
10.1. Recent Developments & Impact Analysis by Key Market Participants
10.2. Company Categorization
10.3. Company Market Share Analysis, 2024
10.4. Company Heat Map Analysis
10.5. Strategy Mapping
10.5.1. Expansion
10.5.2. Mergers & Acquisition
10.5.3. Partnerships & Collaborations
10.5.4. New Product Launches
10.5.5. Research And Development
10.6. Company Profiles
10.6.1. Forcepoint
10.6.1.1. Participant’s Overview
10.6.1.2. Financial Performance
10.6.1.3. Product Benchmarking
10.6.1.4. Recent Developments
10.6.2. Salesforce
10.6.2.1. Participant’s Overview
10.6.2.2. Financial Performance
10.6.2.3. Product Benchmarking
10.6.2.4. Recent Developments
10.6.3. Microsoft Corporation
10.6.3.1. Participant’s Overview
10.6.3.2. Financial Performance
10.6.3.3. Product Benchmarking
10.6.3.4. Recent Developments
10.6.4. Oracle Corporation
10.6.4.1. Participant’s Overview
10.6.4.2. Financial Performance
10.6.4.3. Product Benchmarking
10.6.4.4. Recent Developments
10.6.5. SAP SE
10.6.5.1. Participant’s Overview
10.6.5.2. Financial Performance
10.6.5.3. Product Benchmarking
10.6.5.4. Recent Developments
10.6.6. ServiceMax
10.6.6.1. Participant’s Overview
10.6.6.2. Financial Performance
10.6.6.3. Product Benchmarking
10.6.6.4. Recent Developments
10.6.7. Trimble
10.6.7.1. Participant’s Overview
10.6.7.2. Financial Performance
10.6.7.3. Product Benchmarking
10.6.7.4. Recent Developments
10.6.8. FieldAware
10.6.8.1. Participant’s Overview
10.6.8.2. Financial Performance
10.6.8.3. Product Benchmarking
10.6.8.4. Recent Developments
10.6.9. Verizon Connect
10.6.9.1. Participant’s Overview
10.6.9.2. Financial Performance
10.6.9.3. Product Benchmarking
10.6.9.4. Recent Developments
10.6.10. IFS
10.6.10.1. Participant’s Overview
10.6.10.2. Financial Performance
10.6.10.3. Product Benchmarking
10.6.10.4. Recent Developments
10.6.11. Accruent
10.6.11.1. Participant’s Overview
10.6.11.2. Financial Performance
10.6.11.3. Product Benchmarking
10.6.11.4. Recent Developments
10.6.12. Praxedo
10.6.12.1. Participant’s Overview
10.6.12.2. Financial Performance
10.6.12.3. Product Benchmarking
10.6.12.4. Recent Developments
10.6.13. Housecall Pro
10.6.13.1. Participant’s Overview
10.6.13.2. Financial Performance
10.6.13.3. Product Benchmarking
10.6.13.4. Recent Developments
10.6.14. Jobber
10.6.14.1. Participant’s Overview
10.6.14.2. Financial Performance
10.6.14.3. Product Benchmarking
10.6.14.4. Recent Developments
10.6.15. Kickserv
10.6.15.1. Participant’s Overview
10.6.15.2. Financial Performance
10.6.15.3. Product Benchmarking
10.6.15.4. Recent Developments
10.6.16. Zuper
10.6.16.1. Participant’s Overview
10.6.16.2. Financial Performance
10.6.16.3. Product Benchmarking
10.6.16.4. Recent Developments
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