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Strategic Intelligence: Robotics in Travel & Tourism (2025)

Publisher GlobalData
Published Dec 15, 2025
Length 79 Pages
SKU # GBDT20768577

Description

Strategic Intelligence: Robotics in Travel & Tourism (2025)

Summary

This report analyzes the key theme of robotics in the travel and tourism sector. Robotics is taking on importance as travel companies look to tackle disruptive travel trends like geopolitical disruptions and improve customer experience. This report provides an insight into key trends, challenges, and impacts, as well as providing concrete case studies to help the reader see examples of robotics in action

Robotics is a fast-growing market. According to GlobalData forecasts, the industry was worth $90.2 billion in 2024 and will grow at a compound annual growth rate (CAGR) of 15% to $205.5 billion by 2030. GlobalData expects the exoskeleton market to see the highest growth rate, followed by drones, logistics robots, and consumer robots. Robotics is increasingly transforming travel and tourism by improving efficiency, personalization, and safety across the traveler journey. Service robots streamline operations in airports, hotels, and attractions by handling routine tasks such as baggage handling, check-in, room service and cleaning. Robots equipped with AI and sensors enhance accessibility and guidance through autonomous shuttles, multilingual information kiosks, and mobile concierge units that tailor recommendations to individual preferences.

Scope
  • This report analyzes the key theme of robotics role in the travel and tourism sector. This report provides an insight into key trends, challenges, and impacts, as well as providing concrete case studies to help the reader see examples of robotics in practice
Reasons to Buy
  • Understand the impact of robotics on the tourism industry, using case studies to help you understand how you can adapt and understand this theme.
  • Assess the strategies that companies are adopting to succeed in robotics

Table of Contents

79 Pages
Executive Summary
Players
Technology Briefing
Defining a robot
From automata to modern robotics
Robot ethics and the socio-economic impact of automation
Types of robots
Industrial robots
Service robots
Trends
Technology trends
Macroeconomic trends
Regulatory trends
Travel and Tourism Challenges
The Impact of Robotics on Travel and Tourism
How robotics will increase efficiency across travel and tourism
How robots may impact human interaction in hospitality
How robotics can impact ESG
Case Studies
YY Group and Keenon to deploy robots in Southeast Asian hotels
Lyon Airport Tests Social Robot Miroki to Improve Passenger Experience
Otis Elevator Announces Integration With Delivery Robot at New Zealand Hotel
Atlanta Airport and Southwest Airlines test A&K Robotics’ self-driving technology
Air Canada invested in Aerowash robots to speed up aircraft cleaning
Alibaba’s FlyZoo Future Hotel
Industry Analysis
Market size and growth forecasts
Industrial robots will grow at a CAGR of 7% between 2024 and 2030
Service robots will be the growth engine of robotics
An increasingly varied landscape
Timeline
Value Chain
Robot manufacturing
Caged industrial robots
Industrial co-bots
Logistics robots (excluding drones)
Medical robots
Exoskeletons
Consumer robots
Drones
Inspection, cleaning, and maintenance robots
Field robots
Defense and security robots (excluding drones)
Hardware components
Precision mechanical parts
Connected devices
Cameras and lenses
Sensors, lasers, and microcontrollers
Microprocessors
Software components
Foundational capabilities
Advanced AI capabilities
Services
Robotics as a service
Cloud robotics
Companies
Leading robotics companies
Travel & tourism companies
Sector Scorecards
Lodging sector scorecard
Who’s who
Thematic screen
Valuation screen
Risk screen
Airports sector scorecard
Who’s who
Thematic screen
Valuation screen
Risk screen
Glossary
Further Reading
GlobalData reports
Our Thematic Research Methodology
Report Authors
About GlobalData
Contact Us
List of Tables
Table 1: Technology trends
Table 2: Macroeconomic trends
Table 3: Regulatory trends
Table 4: Travel and Tourism Challenges
Table 5: Leading robotics companies
Table 6: Travel & tourism companies
Table 7: Glossary
Table 8: GlobalData reports
Table 9: Report Authors:
List of Figures
Figure 1: Who are the leading players in the robotics theme, and where do they sit in the value chain?
Figure 2: What makes a robot?
Figure 3: Robotics taxonomy
Figure 4: The robotics industry will grow at a CAGR of 15% between 2024 and 2030
Figure 5: The industrial robotics market will be worth $36.7 billion by 2030
Figure 6: The service robots market will be worth $168.8 billion by 2030
Figure 7: Exoskeletons are the fastest-growing robotics category
Figure 8: The robotics story
Figure 9: The robotics value chain
Figure 10: Caged industrial robots
Figure 11: Industrial co-bots
Figure 12: Logistics robots
Figure 13: Delivery robots & Warehouse robots
Figure 14: Medical robots
Figure 15: An example of a surgical robot
Figure 16: An example of a care robot
Figure 17: Warehouse assistance & Medical exoskeleton
Figure 18: Exoskeletons
Figure 19: Consumer robots
Figure 20: Drones
Figure 21: Consumer drone & Military drone
Figure 22: Inspection robot
Figure 23: Inspection, cleaning, and maintenance robots
Figure 24: Field robots in agriculture & Field robots in marine exploration
Figure 25: Field robots
Figure 26: An explosive ordnance disposal (EOD) robot & An uncrewed underwater vessel (UUV)
Figure 27: Defense and security robots (excluding drones)
Figure 28: The robotics value chain - Hardware components
Figure 29: The robotics value chain - Software components – foundational capabilities: leaders and challengers
Figure 30: The robotics value chain - Software components – advanced AI capabilities: leaders and challengers
Figure 31: The robotics value chain - Services: leaders and challengers
Figure 32: Who does what in the lodging space?
Figure 33: Thematic screen - Lodging sector scorecard
Figure 34: Valuation screen - Lodging sector scorecard
Figure 35: Risk screen - Lodging sector scorecard
Figure 36: Who does what in the airports space?
Figure 37: Thematic screen - Airports sector scorecard
Figure 38: Valuation screen - Airports sector scorecard
Figure 39: Risk screen - Airports sector scorecard
Figure 40: Our approach to identifying the companies most likely to succeed in a sector over the next five years

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