Strategic Intelligence: The Internet of Things in Travel and Tourism (2025)
Summary
This report analyzes the key theme of internet of things in the travel and tourism sector. The internet of things is taking on importance as travel companies look to tackle high costs, ESG and improve customer experience. This report provides an insight into key trends, challenges, and recommendations, as well as providing concrete case studies to help the reader see examples of internet of things technologies in action.
Scope
- The Internet of Things, or IoT, describes the use of connected sensors and actuators to control and monitor the environment, the things that move within it, and the people that act within it. GlobalData forecasts that the global IoT market will reach $1.8 trillion in revenue by 2028.
- IoT can address environmental, social, and governance (ESG) concerns in a host of ways from sensor-enabled smart lighting and thermostats that monitor and adjust the environment of lodgings to IoT-enabled smart buildings that integrate energy-efficient technology throughout cities.
- Rising costs are affecting various operational aspects of the sector, including utilities, supplies, maintenance, and labor. IoT can greatly assist in reducing costs for travel and tourism companies. IoT can exacerbate cybersecurity risks. IoT devices, such as smart locks in hotel rooms or connected baggage trackers, can serve as entry points for hackers.
- Understand the impact of internet of things on the tourism industry, using case studies to help you understand how you can adapt and understand this theme.
- Assess the strategies that companies are adopting to succeed in the internet of things.
- Executive Summary
- Players
- Value Chain
- The Impact of IoT on Travel and Tourism
- How IoT helps tackle the challenge of ESG
- How IoT helps tackle the challenge of rising costs
- How IoT exacerbates the challenge of cybersecurity
- Case Studies
- The Isle of Lewis in Scotland uses IoT to manage a tourist hotspot
- Marriott’s IoT hotel room
- Delta Airlines uses IoT-enabled conveyor belts to reduce lost luggage incidents
- The IoT Timeline
- Companies
- Leading IoT adopters in travel and tourism
- pecialist IoT vendors in travel and tourism
- Sector Scorecards
- Lodging sector scorecard
- Who’s who
- Thematic screen
- Valuation screen
- Risk screen
- Attraction operators sector scorecard
- Who’s who
- Thematic screen
- Valuation screen
- Risk screen
- Glossary
- Further Reading
- GlobalData reports
- Our Thematic Research Methodology
- About GlobalData
- Contact Us
- List of Tables
- Table 1: Leading IoT adopters in travel and tourism
- Table 2: pecialist IoT vendors in travel and tourism
- Table 3: Glossary
- Table 4: GlobalData reports
- List of Figures
- Figure 1: Key players in the IoT theme
- Figure 2: The IoT value chain
- Figure 3: Thematic investment matrix
- Figure 4: The IoT story
- Figure 5: Who does what in the lodging space?
- Figure 6: Thematic screen - Lodging sector scorecard
- Figure 7: Valuation screen - Lodging sector scorecard
- Figure 8: Risk screen - Lodging sector scorecard
- Figure 9: Who does what in the attraction operators space?
- Figure 10: Thematic screen - Attraction operators sector scorecard
- Figure 11: Valuation screen - Attraction operators sector scorecard
- Figure 12: Risk screen - Attraction operators sector scorecard
- Figure 13: Our five-step approach for generating a sector scorecard
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