Strategic Intelligence: Augmented Reality in Financial Services
Description
Strategic Intelligence: Augmented Reality in Financial Services
Summary
This report provides an overview and analysis of the current state of the augmented reality (AR) market within financial services. It examines the size of the market on both a global and country level, and highlights some of the most prominent AR providers. In addition, it examines challenges and high-profile failures in this space.
While we forecast that AR adoption will increase across most industries, financial services companies have yet to see tangible benefits from the technology. Insurers are using AR to remotely complete property inspections, while payment companies are exploring integrating digital payments with AR smart glasses. However, banks and wealth managers should avoid AR for the most part. Despite the novel marketing opportunities the technology provides, most AR initiatives within financial services are small scale and provide little tangible value.
Scope
Summary
This report provides an overview and analysis of the current state of the augmented reality (AR) market within financial services. It examines the size of the market on both a global and country level, and highlights some of the most prominent AR providers. In addition, it examines challenges and high-profile failures in this space.
While we forecast that AR adoption will increase across most industries, financial services companies have yet to see tangible benefits from the technology. Insurers are using AR to remotely complete property inspections, while payment companies are exploring integrating digital payments with AR smart glasses. However, banks and wealth managers should avoid AR for the most part. Despite the novel marketing opportunities the technology provides, most AR initiatives within financial services are small scale and provide little tangible value.
Scope
- As per GlobalData forecasts, the global AR market will exceed $87 billion by 2029, up from nearly $30 billion in 2024 at a compound annual growth rate of 20% over this period.
- Tech-forward banking and payments companies have explored the potential applications of AR across various stages of customer and product lifecycles, ranging from marketing new products to onboarding new customers and boosting the subsequent customer experience.
- The vast majority of banks and wealth managers have stopped their AR initiatives. Insurers are using AR technology to complete remote damage assessments, while payments companies are exploring the integration of AR headsets with payment methods.
- Understand AR as a technology, as well as how financial services firms can use it effectively.
- Learn where FS AR initiatives went wrong in the past, and gain insight as to relevant use cases for this technology.
- Identify the different companies operating within the AR space.
Table of Contents
45 Pages
- Executive Summary
- Players
- Value Chain
- The Impact of AR on Financial Services
- Banking and payments
- Insurance
- Use Cases of AR in Financial Services
- Marketing
- Onboarding
- Utility
- In-house
- How AR helps tackle the challenge of embedded finance
- How AR helps tackle the challenge of ESG
- How AR helps tackle the challenge of insurtech
- How AR tackles and exacerbates cybersecurity risks
- How AR helps tackle the challenge of financial inclusion
- How AR helps tackle the challenge of demographics
- Challenges to AR adoption in financial services
- Case Studies
- Mastercard launches an AR-enabled app
- Alipay partners with Rokid to enable payments on AR glasses
- J.P. Morgan uses AR for quarterly content updates
- Sjóvá resolves thousands of cases using AR
- RBC’s and Barclays’ AR apps fail to gain traction
- Companies
- Leading AR adopters in financial services
- Specialist AR vendors in financial services
- Sector Scorecard
- Non-life insurance sector scorecard
- Who’s who
- Thematic screen
- Valuation screen
- Risk screen
- Glossary
- Further Reading
- Our Thematic Research Methodology
- Report Authors
- About GlobalData
- Contact Us
- List of Tables
- Table 1: Leading AR adopters in financial services
- Table 2: Specialist AR vendors in financial services
- Table 3: Glossary
- Table 4: Further Reading
- Table 5: Report Authors:
- List of Figures
- Figure 1: Key players in augmented reality
- Figure 2: The augmented reality value chain
- Figure 3: Thematic investment matrix
- Figure 4: Thematic investment matrix
- Figure 5: AR use cases in financial services span marketing, onboarding, utility, and in-house
- Figure 6: Who does what in the financial services sector?
- Figure 7: Thematic screen
- Figure 8: Valuation screen
- Figure 9: Risk screen
- Figure 10: Our approach to identifying the companies most likely to succeed in a sector over the next five years
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