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Integrated Mobile Resource Management Platforms

Integrated Mobile Resource Management Platforms

Executive Summary

Integrated monitoring and management of multiple types of remote assets (workers, fleet vehicles, and/or portable equipment in the field)—available for viewing on a single web-based portal--is perceived by a majority of North American businesses as a high-value capability. In a recent Frost & Sullivan survey,􂀀 percent of mobile and wireless decision-makers in North American companies stated that this integrated mobile resource management (MRM) capability would be “very valuable” to their organizations.

Only 􂀀percent of the total survey sample saw no merit to being able to track more than one asset type at a time utilizing an integrated platform.

Despite this high level of interest, it is the rare application vendor that has created a comprehensive platform capable of monitoring all three types of remote assets.

Integrated MRM is a nascent market in North America. Frost & Sullivan estimates that only a minority, approximately 􂀀 percent, of all current mobile tracking customers are monitoring multiple asset types.

oToday’s two-asset use case typically begins with a fleet telematics solution and then adds either a mobile workforce management or portable equipment tracking capability.

The three-asset use case commonly resides in the oil and gas industry, where it is typical for a single company to have a sizeable number of service workers, fleet vehicles, and portable equipment out in the field, all at the same time.

About this report

This insight provides an initial look at the market for integrated Mobile Resource Management (MRM) platform solutions. The integrated and simultaneous monitoring and management of multiple types of remote assets (which include workers, fleet vehicles, and portable field equipment) is highly valued by North American businesses even though it is still a nascent capability. This study also discusses the common use cases, 2014 survey results, selected competitors, early market sizing, and suggested purchase criteria for integrated Mobile Resource Management (MRM) platform solutions.


  • Executive Summary
  • A Lack of Visibility
    • Managing Remote Resources-An Exercise in Frustration
    • Mobile Technologies Aid Visibility
    • "Mobile Resource Management" Encompasses Three Product Lines, Including Fleet Telematics
    • "Mobile Resource Management" Encompasses Three Product Lines, Including Mobile Workforce Management
    • "Mobile Resource Management" Encompasses Three Product Lines, Including Portable Equipment Tracking
    • The Good News-MRM Solution Value is Recognized
    • The Bad News-Individual MRM Solutions are Treated as Silos
  • Drawbacks of Separate MRM Solutions
    • Siloed MRM Solutions-Typically Start with Fleet Telematics
    • Deploying Multiple Non-integrated MRM Solutions can have Negative Business Impacts
  • North American Businesses-Perceived Value of Integrated MRM Platform
    • Integrated MRM Platform-Perceived Business Value
    • Integrated MRM Platform-Perceived Business Value, by Country
    • Integrated MRM Platform-Perceived Business Value, by Company Size
    • Integrated MRM is Perceived as a High-Value Capability
  • Current Competitive Landscape
    • The Fully Integrated MRM Platform is Rare
    • Selected Vendors of Integrated MRM Platforms-Actsoft
    • Selected Vendors of Integrated MRM Platforms-Complete Innovations
  • Case Study
    • Integrated MRM Platform-A Case Study
    • Integrated MRM-One Vendor, One Platform, Multiple Solutions
  • Initial Market Sizing
    • Tracking and Monitoring of Multiple Asset Types
    • Adoption Drivers and Restraints
  • Selection Criteria for Integrated MRM Platform Purchase
    • Integrated MRM Platform-Recommended Selection Criteria
    • Criteria for Selecting a Cutting-Edge MRM Platform
  • Conclusions
    • The Last Word

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