The United States retail reverse logistics market was valued at USD 78.32 Billion in 2024 . The industry is expected to grow at a CAGR of 4.30% during the forecast period of 2025-2034 to attain a valuation of USD 119.32 Billion by 2034 .
United States Retail Reverse Logistics Market Outlook
One of the primary factors driving growth in reverse logistics market of US is the expansion of e-commerce sector, which has resulted in return rates that are generally three times higher for online purchases when compared to retail or in-store sales. As per a 2022 report from the National Retail Federation, returns from e-commerce purchases equated to almost 20% of total sales in US. This has compelled the retailers to invest significantly in efficient retail reverse logistics systems, further boosting the growth of the United States retail reverse logistics market.
Another key trend in the market is the rising consumer expectations for hassle-free return experiences. Amazon, an e-commerce giant, has implemented user-friendly return interfaces, such as free return shipping and drop-off locations at partner stores to improve customer satisfaction. Similarly, Zappos offer free shipping both ways, which not only boost sales but also enhances customer loyalty.
Surge in Shopping via E-Commerce Has Substantially Impacted United States Retail Reverse Logistics Market Growth
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