AIOps Market Size, Share and Growth Analysis Report - Forecast Trends and Outlook (2025-2034)

The global AIOps market size reached around USD 28.15 Billion in 2024. The market is projected to grow at a CAGR of 17.90% between 2025 and 2034 to reach nearly USD 146.09 Billion by 2034. The market can be attributed to the rising demand for reliable incident management and threat monitoring systems globally. Over the forecast period, the increasing shift towards hybrid cloud infrastructure and rapid innovations in the e-commerce industry are expected to propel the market forward.

Global AIOps Market Report Summary

Description

Value

Base Year

USD Billion

2024

Historical Period

USD Billion

2018-2024

Forecast Period

USD Billion

2025-2034

Market Size 2024

USD Billion

28.15

Market Size 2034

USD Billion

146.09

CAGR 2018-2024

Percentage

XX%

CAGR 2025-2034

Percentage

17.90%

CAGR 2025-2034- Market by Region

North America

18.9%

CAGR 2025-2034 - Market by Country

USA

19.1%

CAGR 2025-2034 - Market by Country

China

18.2%

CAGR 2025-2034 - Market by Deployment

Cloud

18.6%

CAGR 2025-2034 - Market by Organisation Size

Small and Medium Enterprises (SMEs)

18.4%

Market Share by Country 2024

Germany

4.4%

Global AIOps Market Growth

The increasing adoption of hybrid cloud solutions offering the benefits of both public cloud (scalability and flexibility) and private cloud (security and control) is a key driver of the AIOps market. Post 2020, 65% of all organisations substantially increased their spending on hybrid cloud technologies. In the present industrial landscape, 67% of all IT professionals are planning to make hybrid cloud a permanent part of their infrastructure. As per industry estimates, 72% of all organisations are expected to enhance their reliance on hybrid cloud solutions in the coming years. This has raised concerns about the potential threats to hybrid cloud technologies, including the risk of data leakage and the development of an increased attack surface. AIOps can effectively tackle these challenges by simplifying the operational constraints of the hybrid cloud environment. This is expected to boost the AIOps market revenue.

The proliferation of artificial intelligence tools among consumers has increased their expectations of brands and retailers. A significant number of customers believe that AI improves their digital shopping journey. Around 82% of all shoppers prefer communicating with a chatbot instead of a human representative. This indicates a growing shift towards simplifying customer experiences and driving business growth, which is shaping the AIOps market dynamics favourably. By gathering real-time data from client interactions, AIOps facilitate businesses to improve customer satisfaction levels and deliver personalised products, thereby driving sales.

Key Trends and Developments

Increasing adoption of predictive analytics; rise of explainable AI; growing trend of autonomous remediation; and surging demand for process automation are the major factors driving the AIOps market revenue.

December 2024

Microsoft launched AIOpsLab, an open-source AI framework supported by Azure AI Agent Service for cloud-based agents. It is designed to help developers build, test, and improve AIOps agents while addressing operational challenges such as fault diagnosis. It also supports incident detection, localisation, root cause diagnosis, and mitigation.

September 2024

DataOps.live launched a new range of AIOps solutions that are designed to serve as a comprehensive lifecycle management of AI workloads. This is expected to enable engineers and data scientists to effectively build and operationalise AI-driven data products while ensuring unparalleled scalability, consistency, and governance.

April 2024

BigPanda, a renowned American AIOps startup, introduced a generative AI platform that is designed to resolve numerous issues related to an organisation’s IT infrastructure. Termed “Biggy”, it comprises 2 different layers of AI and data to effectively understand a company’s operations and compare the presented issue to various similar situations to offer the most suitable resolution. This is expected to lead to the growth of its AIOps market share.

August 2022

BigPanda raised USD 20 million in addition to its Series E round of funding. Companies like Wells Fargo Strategic Capital and UBS Next made a substantial contribution to this funding, which increased BigPanda’s total capital to USD 340 million. This is expected to enable it to expand its employee headcount and develop new AIOps solutions, thereby shaping the market dynamics favourably.

Increasing adoption of predictive analytics

Companies are integrating predictive analytics tools into their existing infrastructure to ensure proactive management of their IT environment. This includes the increasing use of neural networks and automated machine learning tools for probabilistic forecasting. This can facilitate informed decision-making by enabling businesses to reliably predict their inventory levels or consumer behaviour.

Rise of explainable AI

Explainable AI models enable organisations to grasp the factors that influence AIOps recommendations, thereby ensuring greater transparency and understanding. This helps companies establish an adequate oversight framework to establish operational accountability for errors, thereby ensuring smooth business functioning. This is one of the major AIOps market trends.

Growing trend of autonomous remediation

AIOps platforms are designed to perform automatic issue diagnosis and trigger remediation actions, thereby eliminating the need for manual efforts for incident resolution. This has become an essential part of AIOps given the size of data generation across different end points. It can considerably improve service availability by ensuring quick problem solutions, thereby favouring the AIOps market growth.

Rising adoption of process automation

AIOps can enable businesses to automate their internal processes, quickly resolve problems, and ensure effective communication between different teams. This can considerably improve the operational efficiency of large companies having complex IT infrastructures.

Global AIOps Market Trends

Rising demand from large corporations

AIOps can serve as a reliable monitoring tool for storage, virtualisation, and cloud infrastructure performance. It can also report on parameters like consumption, response times and availability, among others. This can significantly improve end users’ access to insightful information on demand. Moreover, AIOps can quickly identify security risks by analysing any pattern of malicious activity on network traffic to respond to any incident and minimise external threats and intrusions. This is also favouring the AIOps market growth.

Technological advancements

Distributed architectures like containers and microservices generate large volumes of performance data, which can potentially impede the ability of an organisation’s IT team to identify and resolve critical threats. However, the increasing use of AIOps is enabling users to gain enhanced visibility into the various dependencies present within and outside the organisation’s IT system. This is leading to the growth of AIOps market. AIOps can also enable an organisation to automate routine processes and evaluate different alerts to analyse if they need immediate action. This is driving the market development.

Global AIOps Industry Segmentation

The EMR’s report titled “Global AIOps Market Report and Forecast 2025-2034” offers a detailed analysis of the market based on the following segments:

Breakup by Deployment

• On-premises
• Cloud

Breakup by Organisation Size

• Small and Medium Enterprises (SMEs)
• Large Enterprises

Breakup by End Use

• IT and Telecom
• Healthcare
• Government
• BFSI
• Retail and E-commerce
• Manufacturing
• Others

Breakup by Region

• North America
• Europe
• Asia Pacific
• Latin America
• Middle East and Africa

Global AIOps Market Share

Based on region, the market is segmented into North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa. North America is projected to grow at a CAGR of 18.9% during the forecast period of 2025-2034. This can be attributed to the growing adoption of cloud computing and the rising complexity of IT infrastructures. Meanwhile, the Asia Pacific is estimated to grow at a CAGR of 18.4% between 2025 and 2034 due to the increasing trend of automation and the rising frequency and sophistication of cyberthreats.

CAGR 2025-2034- Market by

Region

North America

18.9%

Asia Pacific

18.4%

Europe

XX%

Latin America

XX%

Middle East and Africa

XX%

Leading Companies in the Global AIOps Market

Major market players are making substantial investments in designing efficient AIOps platforms that enable IT organisations to simplify their existing infrastructure and effectively tackle external threats. This is driving the AIOps market expansion. Moreover, companies are also launching new cloud-based offerings to meet the burgeoning demand for remote work solutions.

Open Text Corp.

Open Text Corp. was founded in 1991 and is headquartered in Ontario, Canada. It specialises in providing products and services for customer experience management, enterprise content management, information security, and information management, among others.

Datadog Inc.

Datadog Inc. was founded in 2010 and is headquartered in New York, United States. It specialises in providing a SaaS-based platform for analysing and monitoring cloud-based infrastructure.

BigPanda, Inc.

BigPanda, Inc. was founded in 2012 and is headquartered in California, United States. It uses its unique AIOps platform to enable businesses to improve their incident management capabilities, prevent IT outages, and better serve its customers.

NVIDIA Corporation

NVIDIA Corporation was founded in 1993 and is headquartered in California, United States. It specialises in providing services related to deep learning, GPU-accelerated computing, robotics, and artificial intelligence, among others.

Other players included in the AIOps market report are Cisco Systems Inc., Broadcom Inc., IBM Corp., HCL Technologies Ltd., Dell Technologies Inc., Hewlett Packard Enterprise Co., and among others.