
Global User Experience (UX) Research Software Competitive Landscape Professional Research Report 2025
Description
Research Summary
User Experience (UX) research software refers to tools and applications designed to facilitate the process of gathering, analyzing, and interpreting data related to the user experience of digital products and services. UX researchers use these software solutions to conduct studies, surveys, usability tests, and collect user feedback to better understand how individuals interact with a website, application, or other digital interfaces. These tools often include features for creating and managing surveys, analyzing user behavior through metrics and analytics, and organizing qualitative data obtained from interviews or user testing sessions. The goal is to gain insights into user preferences, behaviors, and pain points, helping designers and developers make informed decisions to enhance the overall user experience of a product. Popular UX research software includes tools for user testing, heat mapping, analytics, and prototyping.
According to DIResearch's in-depth investigation and research, the global User Experience (UX) Research Software market size was valued at XX Million USD in 2024 and is projected to reach XX Million USD by 2032, with a CAGR of XX% (2025-2032). Notably, the China market has changed rapidly in the past few years. By 2024, China's market size is expected to be XX Million USD, representing approximately XX% of the global market share. By 2032, it is anticipated to grow further to XX Million USD, contributing XX% to the worldwide market share.
The major global manufacturers of User Experience (UX) Research Software include UserTesting, Qualtrics, Hotjar, Lookback, UserZoom, Validately, Userlytics, UsabilityHub, TryMyUI, Woopra, Usabilla, TechSmith, 20 | 20, User Interviews etc. The global players competition landscape in this report is divided into three tiers. The first tier comprises global leading enterprises that command a substantial market share, hold a dominant industry position, possess strong competitiveness and influence, and generate significant revenue. The second tier includes companies with a notable market presence and reputation; these firms actively follow industry leaders in product, service, or technological innovation and maintain a moderate revenue scale. The third tier consists of smaller companies with limited market share and lower brand recognition, primarily focused on local markets and generating comparatively lower revenue.
This report studies the market size, price trends and future development prospects of User Experience (UX) Research Software. Focus on analysing the market share, product portfolio, prices, sales, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global User Experience (UX) Research Software market. The report data covers historical data from 2020 to 2024, based year in 2025 and forecast data from 2026 to 2032.
The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the User Experience (UX) Research Software market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of User Experience (UX) Research Software industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.
The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.
Global Key Manufacturers of User Experience (UX) Research Software Include:
UserTesting
Qualtrics
Hotjar
Lookback
UserZoom
Validately
Userlytics
UsabilityHub
TryMyUI
Woopra
Usabilla
TechSmith
20 | 20
User Interviews
User Experience (UX) Research Software Product Segment Include:
Cloud Based
On-Premises
User Experience (UX) Research Software Product Application Include:
Large Enterprises
SMEs
Chapter Scope
Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends
Chapter 2: Global User Experience (UX) Research Software Industry PESTEL Analysis
Chapter 3: Global User Experience (UX) Research Software Industry Porter’s Five Forces Analysis
Chapter 4: Global User Experience (UX) Research Software Major Regional Market Size and Forecast Analysis
Chapter 5: Global User Experience (UX) Research Software Market Size and Forecast by Type and Application Analysis
Chapter 6: North America Passenger User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 7: Europe User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 8: China User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 9: APAC (Excl. China) User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 10: Latin America User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 11: Middle East and Africa User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 12: Global User Experience (UX) Research Software Competitive Analysis of Key Manufacturers (Revenue, Market Share, Regional Distribution and Industry Concentration)
Chapter 13: Key Company Profiles (Product Portfolio, Revenue and Gross Margin)
Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers
Chapter 15: Research Findings and Conclusion
Chapter 16: Methodology and Data Sources
User Experience (UX) research software refers to tools and applications designed to facilitate the process of gathering, analyzing, and interpreting data related to the user experience of digital products and services. UX researchers use these software solutions to conduct studies, surveys, usability tests, and collect user feedback to better understand how individuals interact with a website, application, or other digital interfaces. These tools often include features for creating and managing surveys, analyzing user behavior through metrics and analytics, and organizing qualitative data obtained from interviews or user testing sessions. The goal is to gain insights into user preferences, behaviors, and pain points, helping designers and developers make informed decisions to enhance the overall user experience of a product. Popular UX research software includes tools for user testing, heat mapping, analytics, and prototyping.
According to DIResearch's in-depth investigation and research, the global User Experience (UX) Research Software market size was valued at XX Million USD in 2024 and is projected to reach XX Million USD by 2032, with a CAGR of XX% (2025-2032). Notably, the China market has changed rapidly in the past few years. By 2024, China's market size is expected to be XX Million USD, representing approximately XX% of the global market share. By 2032, it is anticipated to grow further to XX Million USD, contributing XX% to the worldwide market share.
The major global manufacturers of User Experience (UX) Research Software include UserTesting, Qualtrics, Hotjar, Lookback, UserZoom, Validately, Userlytics, UsabilityHub, TryMyUI, Woopra, Usabilla, TechSmith, 20 | 20, User Interviews etc. The global players competition landscape in this report is divided into three tiers. The first tier comprises global leading enterprises that command a substantial market share, hold a dominant industry position, possess strong competitiveness and influence, and generate significant revenue. The second tier includes companies with a notable market presence and reputation; these firms actively follow industry leaders in product, service, or technological innovation and maintain a moderate revenue scale. The third tier consists of smaller companies with limited market share and lower brand recognition, primarily focused on local markets and generating comparatively lower revenue.
This report studies the market size, price trends and future development prospects of User Experience (UX) Research Software. Focus on analysing the market share, product portfolio, prices, sales, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global User Experience (UX) Research Software market. The report data covers historical data from 2020 to 2024, based year in 2025 and forecast data from 2026 to 2032.
The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the User Experience (UX) Research Software market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of User Experience (UX) Research Software industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.
The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.
Global Key Manufacturers of User Experience (UX) Research Software Include:
UserTesting
Qualtrics
Hotjar
Lookback
UserZoom
Validately
Userlytics
UsabilityHub
TryMyUI
Woopra
Usabilla
TechSmith
20 | 20
User Interviews
User Experience (UX) Research Software Product Segment Include:
Cloud Based
On-Premises
User Experience (UX) Research Software Product Application Include:
Large Enterprises
SMEs
Chapter Scope
Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends
Chapter 2: Global User Experience (UX) Research Software Industry PESTEL Analysis
Chapter 3: Global User Experience (UX) Research Software Industry Porter’s Five Forces Analysis
Chapter 4: Global User Experience (UX) Research Software Major Regional Market Size and Forecast Analysis
Chapter 5: Global User Experience (UX) Research Software Market Size and Forecast by Type and Application Analysis
Chapter 6: North America Passenger User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 7: Europe User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 8: China User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 9: APAC (Excl. China) User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 10: Latin America User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 11: Middle East and Africa User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 12: Global User Experience (UX) Research Software Competitive Analysis of Key Manufacturers (Revenue, Market Share, Regional Distribution and Industry Concentration)
Chapter 13: Key Company Profiles (Product Portfolio, Revenue and Gross Margin)
Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers
Chapter 15: Research Findings and Conclusion
Chapter 16: Methodology and Data Sources
Table of Contents
170 Pages
- 1 User Experience (UX) Research Software Market Overview
- 1.1 Product Definition and Statistical Scope
- 1.2 User Experience (UX) Research Software Product by Type
- 1.2.1 Cloud Based
- 1.2.2 On-Premises
- 1.3 User Experience (UX) Research Software Product by Application
- 1.3.1 Large Enterprises
- 1.3.2 SMEs
- 1.4 Global User Experience (UX) Research Software Market Size Analysis (2020-2032)
- 1.5 User Experience (UX) Research Software Market Development Status and Trends
- 1.5.1 User Experience (UX) Research Software Industry Development Status Analysis
- 1.5.2 User Experience (UX) Research Software Industry Development Trends Analysis
- 2 User Experience (UX) Research Software Market PESTEL Analysis
- 2.1 Political Factors Analysis
- 2.2 Economic Factors Analysis
- 2.3 Social Factors Analysis
- 2.4 Technological Factors Analysis
- 2.5 Environmental Factors Analysis
- 2.6 Legal Factors Analysis
- 3 User Experience (UX) Research Software Market Porter's Five Forces Analysis
- 3.1 Competitive Rivalry
- 3.2 Threat of New Entrants
- 3.3 Bargaining Power of Suppliers
- 3.4 Bargaining Power of Buyers
- 3.5 Threat of Substitutes
- 4 Global User Experience (UX) Research Software Market Analysis by Regions
- 4.1 Global User Experience (UX) Research Software Overall Market: 2024 VS 2025 VS 2032
- 4.2 Global User Experience (UX) Research Software Revenue and Forecast Analysis (2020-2032)
- 4.2.1 Global User Experience (UX) Research Software Revenue and Market Share by Region (2020-2025)
- 4.2.2 Global User Experience (UX) Research Software Revenue Forecast by Region (2026-2032)
- 5 Global User Experience (UX) Research Software Market Size by Type and Application
- 5.1 Global User Experience (UX) Research Software Market Size by Type (2020-2032)
- 5.2 Global User Experience (UX) Research Software Market Size by Application (2020-2032)
- 6 North America
- 6.1 North America User Experience (UX) Research Software Market Size and Growth Rate Analysis (2020-2032)
- 6.2 North America Key Manufacturers Analysis
- 6.3 North America User Experience (UX) Research Software Market Size by Type
- 6.4 North America User Experience (UX) Research Software Market Size by Application
- 6.5 North America User Experience (UX) Research Software Market Size by Country
- 6.5.1 US
- 6.5.2 Canada
- 7 Europe
- 7.1 Europe User Experience (UX) Research Software Market Size and Growth Rate Analysis (2020-2032)
- 7.2 Europe Key Manufacturers Analysis
- 7.3 Europe User Experience (UX) Research Software Market Size by Type
- 7.4 Europe User Experience (UX) Research Software Market Size by Application
- 7.5 Europe User Experience (UX) Research Software Market Size by Country
- 7.5.1 Germany
- 7.5.2 France
- 7.5.3 United Kingdom
- 7.5.4 Italy
- 7.5.5 Spain
- 7.5.6 Benelux
- 8 China
- 8.1 China User Experience (UX) Research Software Market Size and Growth Rate Analysis (2020-2032)
- 8.2 China Key Manufacturers Analysis
- 8.3 China User Experience (UX) Research Software Market Size by Type
- 8.4 China User Experience (UX) Research Software Market Size by Application
- 9 APAC (excl. China)
- 9.1 APAC (excl. China) User Experience (UX) Research Software Market Size and Growth Rate Analysis (2020-2032)
- 9.2 APAC (excl. China) Key Manufacturers Analysis
- 9.3 APAC (excl. China) User Experience (UX) Research Software Market Size by Type
- 9.4 APAC (excl. China) User Experience (UX) Research Software Market Size by Application
- 9.5 APAC (excl. China) User Experience (UX) Research Software Market Size by Country
- 9.5.1 Japan
- 9.5.2 South Korea
- 9.5.3 India
- 9.5.4 Australia
- 9.5.5 Southeast Asia
- 10 Latin America
- 10.1 Latin America User Experience (UX) Research Software Market Size and Growth Rate Analysis (2020-2032)
- 10.2 Latin America Key Manufacturers Analysis
- 10.3 Latin America User Experience (UX) Research Software Market Size by Type
- 10.4 Latin America User Experience (UX) Research Software Market Size by Application
- 10.5 Latin America User Experience (UX) Research Software Market Size by Country
- 10.5.1 Mexico
- 10.5.2 Brazil
- 11 Middle East & Africa
- 11.1 Middle East & Africa User Experience (UX) Research Software Market Size and Growth Rate Analysis (2020-2032)
- 11.2 Middle East & Africa Key Manufacturers Analysis
- 11.3 Middle East & Africa User Experience (UX) Research Software Market Size by Type
- 11.4 Middle East & Africa User Experience (UX) Research Software Market Size by Application
- 11.5 Middle East & Africa User Experience (UX) Research Software Market Size by Country
- 11.5.1 Saudi Arabia
- 11.5.2 South Africa
- 12 Competition by Manufacturers
- 12.1 Global User Experience (UX) Research Software Market Revenue by Key Manufacturers (2021-2025)
- 12.2 User Experience (UX) Research Software Competitive Landscape Analysis and Market Dynamic
- 12.2.1 User Experience (UX) Research Software Competitive Landscape Analysis
- 12.2.2 Global Key Manufacturers Headquarter Location and Key Area Sales
- 12.2.3 Market Dynamic
- 13 Key Companies Analysis
- 13.1 UserTesting
- 13.1.1 UserTesting Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.1.2 UserTesting User Experience (UX) Research Software Product Portfolio
- 13.1.3 UserTesting User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.2 Qualtrics
- 13.2.1 Qualtrics Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.2.2 Qualtrics User Experience (UX) Research Software Product Portfolio
- 13.2.3 Qualtrics User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.3 Hotjar
- 13.3.1 Hotjar Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.3.2 Hotjar User Experience (UX) Research Software Product Portfolio
- 13.3.3 Hotjar User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.4 Lookback
- 13.4.1 Lookback Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.4.2 Lookback User Experience (UX) Research Software Product Portfolio
- 13.4.3 Lookback User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.5 UserZoom
- 13.5.1 UserZoom Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.5.2 UserZoom User Experience (UX) Research Software Product Portfolio
- 13.5.3 UserZoom User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.6 Validately
- 13.6.1 Validately Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.6.2 Validately User Experience (UX) Research Software Product Portfolio
- 13.6.3 Validately User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.7 Userlytics
- 13.7.1 Userlytics Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.7.2 Userlytics User Experience (UX) Research Software Product Portfolio
- 13.7.3 Userlytics User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.8 UsabilityHub
- 13.8.1 UsabilityHub Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.8.2 UsabilityHub User Experience (UX) Research Software Product Portfolio
- 13.8.3 UsabilityHub User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.9 TryMyUI
- 13.9.1 TryMyUI Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.9.2 TryMyUI User Experience (UX) Research Software Product Portfolio
- 13.9.3 TryMyUI User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.10 Woopra
- 13.10.1 Woopra Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.10.2 Woopra User Experience (UX) Research Software Product Portfolio
- 13.10.3 Woopra User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.11 Usabilla
- 13.11.1 Usabilla Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.11.2 Usabilla User Experience (UX) Research Software Product Portfolio
- 13.11.3 Usabilla User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.12 TechSmith
- 13.12.1 TechSmith Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.12.2 TechSmith User Experience (UX) Research Software Product Portfolio
- 13.12.3 TechSmith User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.13 20 | 20
- 13.13.1 20 | 20 Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.13.2 20 | 20 User Experience (UX) Research Software Product Portfolio
- 13.13.3 20 | 20 User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 13.14 User Interviews
- 13.14.1 User Interviews Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
- 13.14.2 User Interviews User Experience (UX) Research Software Product Portfolio
- 13.14.3 User Interviews User Experience (UX) Research Software Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
- 14 Industry Chain Analysis
- 14.1 User Experience (UX) Research Software Industry Chain Analysis
- 14.2 User Experience (UX) Research Software Industry Raw Material and Suppliers Analysis
- 14.2.1 User Experience (UX) Research Software Key Raw Material Supply Analysis
- 14.2.2 Raw Material Suppliers and Contact Information
- 14.3 User Experience (UX) Research Software Typical Downstream Customers
- 14.4 User Experience (UX) Research Software Sales Channel Analysis
- 15 Research Findings and Conclusion
- 16 Methodology and Data Source
- 16.1 Methodology/Research Approach
- 16.2 Research Scope
- 16.3 Benchmarks and Assumptions
- 16.4 Date Source
- 16.4.1 Primary Sources
- 16.4.2 Secondary Sources
- 16.5 Data Cross Validation
- 16.6 Disclaimer
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