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Healthcare Chatbots Market

Publisher Coherent Market Insights
Published Dec 04, 2025
Length 151 Pages
SKU # CMI20729400

Description

A chatbot is an automated tool designed to simulate an intelligent conversation with human users. Healthcare chatbots are AI-enabled tool or solution that helps healthcare providers, patients, and insurance companies easily connect with each other. Chatbots provide accurate information and a better experience for patients, and the goal of a chatbot is to assist 24/7.

Market Dynamics

Rise in patient pool, increasing adoption or use of healthcare chatbots, increasing Internet access and increase in smartphone penetration, outbreak of COVID-19 (pandemic), increasing awareness among people, and rise in focus on providing better healthcare are major factors expected to drive growth of the global healthcare chatbots market over the forecast period.

For instance, in February 2023, YugasaBot joins the healthcare pilot DIISHA (Digital Innovations Interventions for Sustainable Healthtech Action) to empower ASHA workers with an AI-enabled chatbot to answer their queries about health policies for their respective village residents. ASHAs would be able to ask their queries 24*7 in the language of their choice.

Moreover, in May 2021, Sapio Analytics and Government of India announced the launch of the SUTRA smart chatbot that helps people with COVID-19 in locating nearby verified plasma donors and healthcare centers. A chatbot is made for people from small towns and those without access to digital platforms and networks.

Key features of the study
  • This report provides in-depth analysis of the global healthcare chatbots market, and provides market size (USD Mn) and compound annual growth rate (CAGR %) for the forecast period 2025-2032, considering 2024 as the base year.
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market.
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players.
  • It profiles key players in the global healthcare chatbots market based on the following parameters such as company highlights, products portfolio, key highlights, financial performance, and strategies.
  • Key companies covered as a part of this study include ADA Digital Health Ltd., Buoy Health, Inc., Gyant.com, Inc., Infermedica, Microsoft, and Babylon Healthcare Service Limited, among others.
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics.
  • The global healthcare chatbots market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts.
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global healthcare chatbots market.
Market Segmentation
  • Global Healthcare Chatbots Market, By Application
  • Symptoms Check
  • Medical and Drug Information Assistance
  • Appointment Scheduling and Monitoring
  • Other Applications
  • Global Healthcare Chatbots Market, By End User
  • Healthcare Providers
  • Healthcare Payers
  • Patients
  • Other End Users
  • Global Healthcare Chatbots Market, By Deployment
  • Cloud-based
  • On-premise
  • Regional Insights (Revenue, USD Mn, 2020 - 2032)
  • North America
  • U.S.
  • Canada
  • Latin America
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
  • Europe
  • Germany
  • U.K.
  • Spain
  • France
  • Italy
  • Russia
  • Rest of Europe
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • ASEAN
  • Rest of Asia Pacific
  • Middle East
  • GCC Countries
  • Israel
  • Rest of Middle East
  • Africa
  • South Africa
  • North Africa
  • Central Africa
  • Key Players Insights
  • ADA Digital Health Ltd.
  • Buoy Health, Inc.
  • com, Inc.
  • Infermedica
  • Microsoft
  • Babylon Healthcare Service Limited

Table of Contents

151 Pages
1. Research Objectives and Assumptions
Research Objectives
Assumptions
Abbreviations
2. Market Purview
Report Description
Market Definition and Scope
Executive Summary
Market Snapshot, By Application
Market Snapshot, By End User
Market Snapshot, By Deployment
Market Snapshot, By Geography
Coherent Opportunity Map (COM)
3. Market Dynamics, Regulations, and Trends Analysis
Market Dynamics
Increasing adoption or the use of healthcare chatbots
Concerns regarding the data privacy
Impact Analysis
Key Highlights
Regulatory Scenario
Product launch/Approvals
PEST Analysis
PORTER’s Analysis
Merger and Acquisition Scenario
4. Global Healthcare Chatbots Market, By Application, 2020-2032, (USD Mn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 - 2032
Segment Trends
Symptoms Check
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Mn)
Medical and Drug Information Assistance
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Mn)
Appointment Scheduling and Monitoring
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Mn)
Other Applications
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Mn)
5. Global Healthcare Chatbots Market, By End User, 2020-2032, (USD Mn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 - 2032
Segment Trends
Healthcare Providers
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Mn)
Healthcare Payers
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Mn)
Patients
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Mn)
Other End Users
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Mn)
6. Global Healthcare Chatbots Market, By Deployment, 2020-2032, (USD Mn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 - 2032
Segment Trends
Cloud-based
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Mn)
On-premise
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Mn)
7. Global Healthcare Chatbots Market, By Geography, 2020-2032, (USD Mn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 - 2032
Segment Trends
North America
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Application, 2020-2032,(USD Mn)
Market Size and Forecast, and Y-o-Y Growth, By End User, 2020-2032,(USD Mn)
Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Mn)
Europe
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Application, 2020-2032,(USD Mn)
Market Size and Forecast, and Y-o-Y Growth, By End User, 2020-2032,(USD Mn)
Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Mn)
Asia Pacific
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Application, 2020-2032,(USD Mn)
Market Size and Forecast, and Y-o-Y Growth, By End User, 2020-2032,(USD Mn)
Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Mn)
Latin America
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Application, 2020-2032,(USD Mn)
Market Size and Forecast, and Y-o-Y Growth, By End User, 2020-2032,(USD Mn)
Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Mn)
Middle East & Africa
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Application, 2020-2032,(USD Mn)
Market Size and Forecast, and Y-o-Y Growth, By End User, 2020-2032,(USD Mn)
Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Mn)
8. Competitive Landscape
ADA Digital Health Ltd.
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Buoy Health, Inc.
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Gyant.com, Inc.
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Infermedica
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Microsoft
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Babylon Healthcare Service Limited
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Analyst Views
9. Section
Research Methodology
About us
*Browse 24 market data tables and 28 figures on Global Healthcare Chatbots Market” - forecast to 2032

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