Clootrack Software Labs Private Ltd.

Clootrack is an intelligent customer experience analytics platform for enterprises and high-stakes decision-makers. Their powerful AI-driven engine gathers and analyzes billions of customer reviews to help you understand why your customer experience drops. All in real-time. Clootrack obtains open-ended customer conversations from a wide range of data sources - both online and private enterprise data. Online data sources include eCommerce sites, forums, blogs, social media, etc. Private enterprise data can be any data source in the text, including customer care tickets, open-ended NPS surveys, website/app feedback, chatbots, etc. Clootrack insights are unbiased, require minimal configuration, and support 55 languages. Clootrack Analytics is used by 150+ large enterprises globally, including Fortune 500 companies.
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12 Reports from Clootrack Software Labs Private Ltd.

   
  • Key Insights on Customer Experience in the Electric Utility Industry in the USA

    Key Insights on Customer Experience in the Electric Utility Industry in the USA The customer experience in the electric utility industry is paramount for the success and reputation of service providers. Whether it's a large-scale electricity company or a local utility, how customers perceive their e ... Read More

  • Key Customer Experience Insights from Salon and Spa Industry in the USA

    Key Customer Experience Insights from Salon and Spa Industry in the USA This report titled ‘Key Customer Experience Insights from Salon and Spa Industry in the USA’ details customers' priorities and concerns expressed in their conversations. The customer experience in the salon and spa industry play ... Read More

  • Top Customer Experience Insights from Sportswear Industry in the USA

    Top Customer Experience Insights from Sportswear Industry in the USA This report titled ‘Top Customer Experience Insights from Sportswear Industry in the USA’ details customers' priorities expressed in their conversations. The customer experience in the sportswear industry is a crucial factor that c ... Read More

  • Real-time Guest Experience Insights from Hotel Industry in the USA

    Real-time Guest Experience Insights from Hotel Industry in the USA Hotel Industry in the USA This report titled ‘Real-time Guest Experience Insights from Hotel Industry in the USA’ details customers' priorities expressed in their conversations. The guest experience in the hotel industry is a crucial ... Read More

  • Data-Driven Customer Experience Insights from QSR Industry In the USA

    Data-Driven Customer Experience Insights from QSR Industry In the USA This report titled Data-Driven Customer Experience Insights from QSR Industry In the USA’ details customers' priorities expressed in their conversations. QSR (Quick Service Restaurants) has become a staple in the world economy wit ... Read More

  • Key Drivers of Customer Experience: Energy Drinks Industry In the USA

    Key Drivers of Customer Experience: Energy Drinks Industry In the USA This report titled ‘Key Drivers of Customer Experience: Energy Drinks Industry In the USA’ details customers' priorities expressed on eCommerce websites. Global energy drink consumption has rapidly increased in the last 20 years. ... Read More

  • Key Drivers of Customer Experience - Traditional Banks vs Neobanks In the USA

    This report titled ‘ Key Drivers in the Customer Experience of Traditional Banks and Neobanks In the USA ’ details customers' priorities expressed in their conversations. Banks are inevitable institutions in our lives. Like the rapid shifts and changes in technology impacting all business sectors, t ... Read More

  • Identifying Key Drivers in the Customer Experience of Air Purifiers In the USA

    This report titled ‘ Identifying Key Drivers in the Customer Experience of Air Purifiers In the USA ’ details customers' priorities expressed on eCommerce websites. The unexpected outbreak of the Covid-19 pandemic has increased the air purifier demand even more in the last couple of years. The impac ... Read More

  • Key Drivers that Influence the End to End Customer Experience in the Chocolate Industry

    This report titled ' Key Drivers that Influence the End to End Customer Experience in the Chocolate Industry ' details customers' priorities expressed on eCommerce websites. The rapid changes in the customers' buying behavior have also been reflected in the chocolate industry. If customers were goin ... Read More

  • Deliver Superior Customer Experience: Ready-to-Eat (Protein Rich) Food Products In India

    Ready-to-Eat (Protein Rich) Food Products In India This report titled ‘ Deliver Superior Customer Experience: Ready-to-Eat (Protein Rich) Food Products In India ’ details the priorities of customers expressed through various online mediums such as eCommerce websites, social media and forums. A Ready ... Read More

  • Business Loan Apps in India: Enhance Customer Experience Using Consumer Insights

    Business Loan Apps in India: Enhance Customer Experience Using Consumer Insights This consumer insights report serves as a primer for those interested in learning more about the delight drivers that contribute to a better customer experience of business loan apps user in India. Business loan apps, I ... Read More

  • Mobile Banking Apps In The USA: Improve Customer Experience Using Researched Insights

    Mobile Banking Apps In The USA: Improve Customer Experience Using Researched Insights Description: Banks are going digital to take advantage of technological innovations, becoming better, stronger, and more trusted by their customers. Nonetheless, the industry faces significant challenges, primarily ... Read More

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