Connected Vending Machines 7th Edition

The first solutions for including connectivity in vending machines became commercially availablemore than two decades ago. It has however taken years for the technology to gain the interestof mainstream vending operators. Connectivity penetration has nonetheless crossed the halfwaymark, with an estimated 58.1 percent of the word’s 14 million vending machines being connectedat the end of 2025. The market continues to gain momentum, mainly driven by the growingdemand for cashless payments. Vending telemetry is however anticipated to have a moretransformational effect on the industry as these solutions enable operators to improve theiroperational efficiency.

The global installed base of connected vending machines reached an estimated 8.1 million unitsin 2025. The Rest of the World markets are estimated to represent the largest share of thesemachines with an installed base of around 3.3 million units. The growth in the Rest of the Worldmarkets is primarily driven by the increasing number of connected machines in China and Japan.North America is the second largest market with an estimated installed base of 2.6 millionconnected vending machines. In Europe, the installed base of connected vending machines isbelieved to have reached around 2.2 million units. Berg Insight forecasts that the number ofconnected vending machines worldwide will grow at a compound annual growth rate (CAGR) of7.6 percent to reach nearly 11.7 million units by 2030. As a result, the global penetration rate willreach 77.5 percent at the end of the forecast period.

The global market for connected vending solutions is served by various players. Many of theleading providers are specialised technology companies. Cantaloupe and Nayax are the largestproviders in terms of installed base, each having more than 900,000 connected vendingmachines. Other major suppliers include Televend (INTIS) and Ingenico. Televend is the clearleader in the European market and is now expanding its presence in North America. Othersuppliers with notable installed bases include Vendon and Coges (Azkoyen Group), MatiPay,and InHand Networks. Numerous vending machine manufacturers are also active in theconnected vending space. The manufacturer Crane Payment Innovations (CPI) holds one of theleading positions from a global perspective while TCN Group and LE Vending are importantplayers in China. Vending operators active in the field of connected vending machines most oftenwork with third-party providers and some even have various in-house solutions. Examples ofsuch vending operators include Chinese UBOX and Italian IVS Group, the latter through itssubsidiary N-and Group.