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Increased European Customer Demand for Broader Services Portfolios: A Challenging Print Vendor Opportunity

Publisher IDC
Published Aug 06, 2025
Length 9 Pages
SKU # IDC20292565

Description

This IDC Market Perspective explores the dynamics of the European services market as more print customers seek providers with a broader range of services to support their digital business transition. The report includes results from IDC’s 2025 European Imaging, Printing, and Document Solutions Survey and insights from IDC’s expert European Services analysts.“Service providers will need to tune their go-to-market strategies and offerings for clients at various stages of operation as a digital business." — Senior Research Manager Matthew Wilkins, European Services Group, IDC EMEA"Print customers place increasing importance on their print service providers’ ability to provide non-print hardware, software, and services, which diminishes the relevance of the traditional office equipment channel. The fragmented nature of the services market provides significant opportunities for the evolving print channel ecosystem. However, challenges also exist in a market with diverse customer requirements and where negative external forces risk hindering companies’ investments in completing the digital business transition.” — Associate Research Director Jacqui Hendriks, European Print Vendor Transformation Strategies, IDC EMEA

Table of Contents

9 Pages

Executive Snapshot

New Market Developments and Dynamics

Business Shift to Digital Is Critical to Remain Competitive

Print Services Customers Seek Providers Offering Services Beyond Print

European Services Market Dynamics: Drivers, Inhibitors, and Disruptors

Drivers

Inhibitors

Disruptors

Advice for the Services Provider

Learn More

Related Research

Synopsis

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