Operator business services: Singapore forecast 2022– 2027

Operator business services: Singapore forecast 2022– 2027

This report provides an outlook on the business telecoms and ICT services market in Singapore. It highlights overall revenue trends and identifies the key services that will deliver growth opportunities for revenue from businesses of different sizes. 

It quantifies the market for fixed and mobile voice and datas services, IoT connectivity services and ICT services including security, co-location and hosting, SaaS and IaaS/PaaS. The report is based on several sources, including the Singapore Department of Statistics, the Info-communications Media Development Authority, operator reporting and other third-party reports, as well as Analysys Mason’s surveys on businesses’ telecoms and ICT usage.

Business Sizes:
▪ Micro (0–9 employees)
▪ Small (10–49 employees)
▪ Medium-sized (50–249 employees)
▪ Large (250+ employees)

▪ Handset voice
▪ Handset messaging
▪ Handset data
▪ Mobile broadband
▪ IoT connectivity 

▪ Narrowband voice
▪ VoBB
▪ ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
▪ Dedicated connections: below 100Mbit/s,100Mbit/s and up to 1Gbit/s and at least 1Gbit/s

▪ Unified communications (UC) and hosted voice
▪ Security
▪ Co-location and hosting
▪ Software-as-a-service (SaaS)
▪ Infrastructure-as-a-service and platform-as-a-service(IaaS/PaaS)
▪ Enterprise mobility
▪ Desktop management

NOTE: Report is delivered as a zip (PDF & Excel)

Executive summary 

Forecast results 

Operator profiles 

Forecast methodology and assumptions 

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