Managed Services Market By Organization Size (SME, Large), By Deployment Type (Cloud, On-premise), By Service Type (Security Services, Network Services, Data Center and IT infra Services, Communication and Collaboration Services, Mobility Services, Information Services), By Industry Vertical (Telecom, IT, BFSI, Consumer Goods and Retail, Manufacturing, Healthcare, Education, Energy and Utilities, Media and Entertainment, Others): Global Opportunity Analysis and Industry Forecast, 2022-2031
The global managed services market is anticipated to reach $594.8 billion by 2031, growing from $205.5 billion in 2021 at a CAGR of 11.3% from 2022 to 2031.
Managed services is an Information Technology (IT) outsourcing model where a service provider oversees and takes ownership of supplying a customer with a certain set of services. These services often comprise proactive management, monitoring, and upkeep of the client's IT systems, applications, and infrastructure. Providers of managed services are accountable for providing a high quality of service, making sure the client's IT systems are operating well, and offering assistance for any problems that may develop. They often provide a variety of services, including network management, server management, database management, security management, and application administration.
The ability to access computer resources, software, and storage on-demand without requiring firms to maintain their own costly infrastructure has completely changed how organizations function. Managed Service Providers (MSPs) supply managed services to their clients more effectively and affordably by utilizing the advantages of cloud computing. Cloud-based solutions are perfect for remote or distributed situations since they can be quickly installed and readily scaled. With the use of cloud services, MSPs may also provide a larger range of services, including backup and disaster recovery, security, and application hosting. In addition, the cloud enables MSPs to oversee and administer the systems and applications of their clients from a single location, making it simpler to identify and fix issues before they worsen. This in turn aids in lowering downtime and enhancing the general dependability and performance of the managed systems.
The amount of service required, the complexity of the systems involved, and the experience and competence of the provider can all affect the cost structure for managed services. Currently, the upfront cost of managed services is high. Businesses can avoid the expense of hiring and training in-house IT professionals, spending money on expensive software and dealing with downtime and system failures by outsourcing IT administration and support to a third-party supplier.
Depending on the size, complexity, and unique requirements of each organization, managed services providers can provide a variety of solutions and can tailor them to meet those needs. A managed services provider can modify their services to match the changing demands of a company as it expands, which may result in changing technological requirements. Managed services' scalability can also aid firms in avoiding the expenses and dangers related to setting up and maintaining an internal IT workforce. Instead, companies may rely on a managed services provider to offer the support and knowledge they need as they expand. For small and medium-sized organizations that do not plan to invest in their own IT team, this might be very helpful.
The COVID-19 pandemic brought several uncertainties leading to severe economic losses as various businesses across the world were on a standstill. The COVID-19 pandemic's effects on the managed services business have been conflicting. Due to the unexpected shift towards remote work caused by the pandemic, there is now a greater need for managed services, which calls for more reliable IT infrastructure and support. However, the pandemic has also resulted in a decrease in demand for several categories of managed services because of the economic downturn and budget constraints. Cybersecurity is one of the areas where the need for managed services has significantly increased during the pandemic. Organizations had to make sure that their networks and systems are protected from cyber-attacks as remote work became the standard.
The key players profiled in this report include IBM, HCL, TCS, Atos, AT&T, Cisco, Fujitsu, Ericsson, Accenture, and Dimension Data.
Key Benefits For StakeholdersThis report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the managed services market analysis from 2021 to 2031 to identify the prevailing managed services market opportunities.
The market research is offered along with information related to key drivers, restraints, and opportunities.
Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
In-depth analysis of the managed services market segmentation assists to determine the prevailing market opportunities.
Major countries in each region are mapped according to their revenue contribution to the global market.
Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
The report includes the analysis of the regional as well as global managed services market trends, key players, market segments, application areas, and market growth strategies.
Key Market SegmentsBy Organization SizeSME
Large
By Deployment TypeCloud
On-premise
By Service TypeSecurity Services
Network Services
Data Center and IT infra Services
Communication and Collaboration Services
Mobility Services
Information Services
By Industry VerticalTelecom
IT
BFSI
Consumer Goods and Retail
Manufacturing
Healthcare
Education
Energy and Utilities
Media and Entertainment
Others
By RegionNorth America
U.S.
Canada
Mexico
Europe
Germany
UK
France
Spain
Italy
Rest of Europe
Asia-Pacific
China
Japan
India
South Korea
Australia
Rest of Asia-Pacific
LAMEA
Brazil
UAE
Saudi Arabia
South Africa
Rest of LAMEA
Key Market Players
Accenture
Atos
AT&T
Cisco
Dimension Data
Ericsson
Fujitsu
HCL
IBM
TCS
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