Category: CRM
North America CRM
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Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
... While revenue is expected to grow at a CAGR of 5.7% to $161.7 billion over the five years to 2023, growth has dramatically slowed as the largest potential clients for industry software are saturated. Many ... Read More
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Canadian Communications Service Provider Capex Spending, 2024–2025: Capital Intensity Keeps Falling
... seen in 2020 when capex spending was hampered by COVID-19. The top 3 Canadian communications service providers by capex spend, Rogers Communications, Bell Canada, and TELUS, are expected to hold a combined 77% share of ... Read More
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Frost Radar™: Customer Experience Management Outsourcing in North America, 2025
... States or Canada, regardless of the fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated, and technology-enabled fulfillment. CXM is a subset of the much broader business process outsourcing (BPO) industry. Usually, it is defined ... Read More
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Open Source CRM Software Market, By Type (Operational CRM, Analytical CRM, Collaborative CRM, and Other types), By Deployment Mode (On-premises, Cloud-based, and Hybrid), By Organization Size (Large Enterprises and Small & Medium Enterprises), By End-user Industry (BFSI, Retail, Healthcare, Telecom & IT, Discrete Manufacturing, Government & Education, and Others), By Application (Marketing, Sales, Customer service and support, and Others), By Component (Software and Services), By Geography (North America, Europe, Asia Pacific, Latin America, Middle East and Africa)
... CRMs provide a cost-effective alternative for managing relationships and interactions with customers. Some key benefits of open source CRMs include low upfront costs, flexibility to customize features as per business needs, and avoiding vendor lock-ins. ... Read More
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Dealer Management System for Heavy Equipment Market Research Report By Functionality (Sales Management, Inventory Management, Service Management, Financial Management, Reporting and Analytics, Customer Relationship Management (CRM), Dealer Tracking, and Others}, By deployment model (clouds and on-premises), By industry deployment model (Construction Equipment, Mining Equipment, Demolition Equipment, Paving Equipment, Material Handling Equipment, Tire Manufacturing, Tire Sales and Service, and Others) and By Region (North America, Europe, Asia-Pacific, Middle East and Africa, South America) Industry Forecast Till 2032
... on-premises), By industry deployment model (Construction Equipment, Mining Equipment, Demolition Equipment, Paving Equipment, Material Handling Equipment, Tire Manufacturing, Tire Sales and Service, and Others) and By Region (North America, Europe, Asia-Pacific, Middle East and Africa, ... Read More
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Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
... buoyant demand from the late 2010s and high private investment in computers and software. While revenue is expected to grow at a CAGR of 5.7% to $161.7 billion over the five years to 2023, growth ... Read More
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2024 North America Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... NAICS Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service ... Read More
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2024 United States Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... NAICS Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service ... Read More
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Customer Experience Management in North America, Forecast to 2029
... This is mostly due to two factors: 1) the growing recognition of CX as a potent tool for competitive advantage, and 2) the increasing motivation for businesses to outsource their CX activities. This market is ... Read More
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Telecom Cloud Market Size and Forecast (2022 - 2031): Global and Regional Share, Trends, and Growth Opportunity Analysis by Type (Public Cloud, Private Cloud, and Hybrid Cloud), by Service (Communication as a Service (CaaS), Network as a Service (NaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)), by Application (Billing and Provisioning, Unified Communication, Customer Relationship Management (CRM), Operations Support Systems/Business Support Systems (OSS/BSS), and Others), and by End-User (Telecom Operators, Enterprises, and Others), and by Region (North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa)
... as a Service (NaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)), by Application (Billing and Provisioning, Unified Communication, Customer Relationship Management (CRM), Operations Support Systems/Business Support ... Read More
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CRM System Providers in the US - Industry Market Research Report
... improve and optimize their business processes. Prior to 2020, high corporate profit and low interest rates encouraged capital investment among businesses, including introducing customer relationship management (CRM) software to operations. In 2020, the pandemic significantly ... Read More
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Worldwide and U.S. Customer Experience Services Forecast, 2024–2028
... than ever to enterprises and public bodies at a time of demographic, political, technological, and social and economic upheaval," said Douglas Hayward, research director, customer experience services at IDC. "But for technology, consulting, design, marketing, ... Read More
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Customer Data Platform Market Size, Share, and Analysis, By Component (Platform and Services), By Application (Personalized Recommendations, Predictive Analysis, Marketing Data Segmentation, Customer Retention & Engagement, Security Management, and Others), By Vertical (BFSI, Retail & E-commerce, Media & Entertainment, Travel & Hospitality, Telecom & IT, and Others), By Capability (Open Access, Real-Time Analytics, Audience Management, and Identity Management), and By Region (North America, Europe, Asia-Pacific, And Rest of the World) And Regional Forecast 2024-2034
... E-commerce, Media & Entertainment, Travel & Hospitality, Telecom & IT, and Others), By Capability (Open Access, Real-Time Analytics, Audience Management, and Identity Management), and By Region (North America, Europe, Asia-Pacific, And Rest of the World) ... Read More
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Frost Radar™: Customer Experience Management in North America, 2024
... industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of ... Read More
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North America Customer Relationship Management Market Forecast 2023-2032
... prominent companies like Adobe, Oracle Corporation, and Microsoft Corporation drives growth prospects. MARKET INSIGHTS Canada and the United States are assessed for the North America customer relationship management market growth evaluation. Canada stands as a ... Read More
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North America Customer Care BPO Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Solution (Onshore Outsourcing, Offshore Outsourcing, and Nearshore Outsourcing) and End User (BFSI, IT and Telecommunication, Retail and E-Commerce, Manufacturing, Healthcare and Pharmaceutical, Transport and Logistics, Media and Communication, Automotive, and Others)
... Manufacturing, Healthcare and Pharmaceutical, Transport and Logistics, Media and Communication, Automotive, and Others) The North America customer care BPO market is expected to grow from US$ 8,275.80 million in 2023 to US$ 12,003.48 million by ... Read More
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Hospital Contact Center Solution Market - Global Size, Share, Trend Analysis, Opportunity and Forecast Report, 2019–2029, Segmented By Service (Professional Services, Managed Services); By Deployment Mode (On-premises, Cloud); By Enterprise Type (Small & Medium-Sized Enterprises (SMEs), Large Enterprises); By Application (Workforce Optimization, Customer Relationship Management, Interactive Voice Response, Others); By Region (North America, Europe, Asia Pacific, Latin America, Middle East and Africa)
... (SMEs), Large Enterprises); By Application (Workforce Optimization, Customer Relationship Management, Interactive Voice Response, Others); By Region (North America, Europe, Asia Pacific, Latin America, Middle East and Africa) Global Hospital Contact Center Solution Market Size More ... Read More
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U.S. Customer Relationship Management Market Size, Share & Trends Analysis Report By Solution, By Deployment (On-premise, Cloud), By Application, By End-use, And Segment Forecasts, 2023 - 2030
... The U.S. customer relationship management market size is expected to reach USD 51.53 billion by 2030, growing at a CAGR of 12.5% from 2023 to 2030, according to the recent reports of Grand View Research, ... Read More
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Canada Customer Relationship Management Market Size, Share & Trends Analysis Report By Deployment (On-premise, Cloud), By End-use, By Application, By Solution, And Segment Forecasts, 2023 - 2030
... The Canada customer relationship management market size is expected to reach USD 10.17 billion by 2030, growing at a CAGR of 14.7% from 2023 to 2030, according to the recent reports of Grand View Research, ... Read More
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North America (NAFTA) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights The North American Free Trade Agreement (NAFTA) is a trade agreement between ... Read More
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G8 Countries BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights The G8 countries contributed $159,306.1 million in 2021 to the global bpo services ... Read More
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United States (US) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... volume 2017-21, and forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both ... Read More
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Mexico BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under contract and ... Read More
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Canada BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that ... Read More
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North America BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under ... Read More
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