Category: CRM
Global CRM
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IDC FutureScape: Worldwide Future of Customer Experience 2023 Predictions
... prepare themselves to thrive in the next era of customer experience.According to Sudhir Rajagopal, research director, Future of Customer Experience at IDC, "In a world of accelerated uncertainty, the next era of CX innovation will ... Read More
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Global Cloud Data Warehouse Market 2023-2027
... forecast period. Our report on the cloud data warehouse market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers ... Read More
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Global Customer Success Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
... introduction of cloud-based solutions accelerates automation and enhances client success prediction accuracy. As a result, numerous essential concerns such as data collecting and reporting, decision-making, and data optimization are addressed, providing enterprises and customer success ... Read More
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Output Management Software Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027
... to reach US$ 11.3 Billion by 2027, exhibiting a growth rate (CAGR) of 3% during 2022-2027. Keeping in mind the uncertainties of COVID-19, we are continuously tracking and evaluating the direct as well as the ... Read More
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Global Insurance CRM Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
... geography), competitor landscape, recent status, and development trends. Furthermore, the report provides strategies for companies to overcome threats posed by COVID-19. Technological innovation and advancement will further optimize the performance of the product, enabling it ... Read More
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Customer Relationship Management Market Research Report by Enterprise Size, Solution, Deployment, End-Use, Region - Global Forecast to 2027 - Cumulative Impact of COVID-19
... 49.47 billion in 2021 and expected to reach USD 53.37 billion in 2022, and is projected to grow at a CAGR 8.06% to reach USD 78.78 billion by 2027. Market Statistics: The report provides market ... Read More
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Enterprise A2P SMS Market Forecasts to 2028 – Global Analysis By Deployment (On- Premises and Cloud), Traffic (Multi-country and National), Application (Promotional Campaigns, Pushed Content Services, Interactive Services, Customer Relationship Management (CRM) Services and Other Applications), End User and By Geography
... Other Applications), End User and By Geography According to Stratistics MRC, the Global Selective Laser Sintering Equipment Market is accounted for $0.73 billion in 2022 and is expected to reach $2.66 billion by 2028 growing ... Read More
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A2P SMS Market (Application: (Pushed Content Services, Customer Relationship Management (CRM) Services, Promotional Campaigns, Interactive Services, Others); End-user) - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2022-2031
... of Report TMR’s report on global A2P SMS market studies the past as well as the current growth trends and opportunities to gain valuable insights of the indicators of the market during the forecast period ... Read More
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Convergent Billing Market Size, Share & Trends Analysis Report By Solution (Customer Relationship Management, Settlement & Payment Management, Voucher Management), By Service, By Deployment, By Region, And Segment Forecasts, 2022 - 2030
... Market Growth & Trends The global convergent billing market size is expected to reach USD 67.34 billion by 2030, growing at a CAGR of 21.6% from 2022 to 2030, according to a new report by ... Read More
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Global Customer Relationship Management (CRM) Market 2022-2028
... a CAGR of 11.2% by the end of 2028. The report provides in-depth analysis and insights regarding the current global market scenario, latest trends and drivers into global CRM market. It offers an exclusive insight ... Read More
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Web Analytics
... projected to reach a revised size of US$8.5 Billion by 2027, growing at aCAGR of 15.4% over the period 2020-2027. Large Enterprises, one of the segments analyzed in the report, is projected to record 14.8% ... Read More
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Sales Intelligence
... projected to reach a revised size of US$5.4 Billion by 2027, growing at aCAGR of 11.1% over the period 2020-2027. Software, one of the segments analyzed in the report, is projected to record 10.3% CAGR ... Read More
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Sales Intelligence Solutions
... year 2020, is projected to reach a revised size of US$4.2 Billion by 2027, growing at a CAGR of 10% over the period 2020-2027. Software, one of the segments analyzed in the report, is projected ... Read More
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CRM Outsourcing
... projected to reach a revised size of US$11.9 Billion by 2027, growing at a CAGR of 4.3% over the analysis period 2020-2027. Retail, one of the segments analyzed in the report, is projected to record ... Read More
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Customer Engagement Solutions
... year 2020, is projected to reach a revised size of US$34.1 Billion by 2027, growing at aCAGR of 12.5% over the period 2020-2027. Solutions, one of the segments analyzed in the report, is projected to ... Read More
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Sales Force Automation (SFA)
... year 2020, is projected to reach a revised size of US$14.4 Billion by 2027, growing at aCAGR of 7.4% over the period 2020-2027. On-Premise, one of the segments analyzed in the report, is projected to ... Read More
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Telecom Analytics
... projected to reach a revised size of US$10 Billion by 2027, growing at aCAGR of 14.2% over the period 2020-2027. Solution, one of the segments analyzed in the report, is projected to record 13.2% CAGR ... Read More
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Worldwide Customer Intelligence and Analytics Applications Software Forecast, 2022–2026: AI and CDPs Drive Growth to $55.6 Billion in 2026
... 2022–2026 period."Success in digital-first business strategies is driving increased investment in AI and advanced analytics embedded in software applications including customer data platforms that improve customer experience in marketing, customer service, contact centers, sales, digital ... Read More
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Worldwide Customer Communications Management Software Forecast, 2022–2026: Storms of Disruption Impact Growth in Shift to Interactive Experiences
... a five-year forecast through 2026 by geographic region and deployment type. It includes continued adjustments of IT spend influenced by the pandemic, talent shortages, supply chain implications, and IT spend reductions on forecasts through 2026. ... Read More
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Worldwide Customer Service Applications Software Forecast, 2022-2026
... broader customer care applications market as additional capabilities such artificial intelligence (AI) and associated technologies such as machine learning and intelligent robotic automation renovate and innovate the care environment," says Mary Wardley, program VP, Customer ... Read More
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2022 Customer Relations Business Process Management Services Global Market Size & Growth Report with Updated Forecasts
... 2012 through 2021, with forecasts for 2022 and 2026. The historical data utilizes in-depth survey results from companies that sell customer relations business process management services combined with country and regional economic, firmographic, and demographic ... Read More
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Worldwide Customer Communications Management Software Market Shares, 2021: Visibility to Customer Satisfaction Rebounds Growth
... revenue."Companies large and small must invest in dynamic, real-time, and personalized communications with their customers," according to Marci Maddox, research vice president of IDC's Persuasive Content and Digital Experience Strategies program. "Increasingly, the relationship with ... Read More
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Smart Process Application Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027
... to reach US$ 71.6 Billion by 2027, exhibiting a growth rate (CAGR) of 12.2% during 2022-2027. Keeping in mind the uncertainties of COVID-19, we are continuously tracking and evaluating the direct as well as the ... Read More
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Global Customer Communications Management Software Market 2022 by Company, Regions, Type and Application, Forecast to 2028
... market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace ... Read More
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Global Web Analytics Market 2022-2026
... Our report on the web analytics market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis ... Read More
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