Category: CRM & Customer Service
Global CRM & Customer Service
-
Global Call Center AI Market By Deployment Type (Cloud and On-Premise), By End User (Telecom, BFSI, Travel & Hospitality, Retail & Ecommerce, Media & Entertainment, Healthcare, and others), By Component (Solution, Compute Platforms, and Services), By Regional Outlook, Industry Analysis Report and Forecast, 2021 - 2027
... By Regional Outlook, Industry Analysis Report and Forecast, 2021 - 2027 The Global Call Center AI Market size is expected to reach $4.7 billion by 2027, rising at a market growth of 24.3% CAGR during ... Read More
-
Worldwide Customer Communications Management Software Market Shares, 2020: 1H21 Update
... 2020 and traditional document generation heavily dependent on print or on-premises deployments were caught in the downfall," according to Marci Maddox, research director of IDC's Digital Experience Strategies program. "The growing demand for dynamic, real-time ... Read More
-
Contact Center Software Market Size, Share & Trends Analysis Report By Solution (ACD, IVR), By Enterprise Size (Large, Small & Medium), By End Use (BFSI, IT & Telecom), By Service, By Deployment, And Segment Forecasts, 2022 - 2030
... a new report by Grand View Research, Inc. Contact center solutions help agents in handling customer interactions more effectively, augmenting sales, and delivering a better service experience. Hence, several organizations are adopting contact center solutions ... Read More
-
Global Customer Information System Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
... 1955.8 million by 2026, registering a CAGR of 12.3 % during 2021-2026. The outbreak of COVID-19 prompted organizations across the region to undertake all the necessary steps to ensure the safety of their employees and ... Read More
-
Global Enterprise Resource Planning Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
... 61.97 billion by 2026, registering a CAGR of 7.52% during the forecast period, 2021-2026. Enterprise resource planning (ERP) is the integrated management of core business processes, which are often in real-time and are mediated by ... Read More
-
2022 Global Forecast for Customer Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
... global market is expected to increase from USD xx billion in 2022 to USD xx billion by 2028, at a CAGR of xx% from 2023 to 2028. Estimates on equipment or material sales (product shipments ... Read More
-
2022 Global Forecast for Call Center Ai (2023-2028 Outlook)-High Tech & Emerging Markets Report
... The global market is expected to increase from USD xx billion in 2022 to USD xx billion by 2028, at a CAGR of xx% from 2023 to 2028. Estimates on equipment or material sales (product ... Read More
-
2022 Global Forecast for Cloud-Based Contact Center (2023-2028 Outlook)-High Tech & Emerging Markets Report
... The global market is expected to increase from USD xx billion in 2022 to USD xx billion by 2028, at a CAGR of xx% from 2023 to 2028. Estimates on equipment or material sales (product ... Read More
-
2022 Global Forecast for Chatbot (2023-2028 Outlook)-High Tech & Emerging Markets Report
... market is expected to increase from USD xx billion in 2022 to USD xx billion by 2028, at a CAGR of xx% from 2023 to 2028. Estimates on equipment or material sales (product shipments value) ... Read More
-
Global Healthcare Contact Center Solutions Market Size study, by Service (Professional Services, Managed Services) by Deployment Type (On-premises, cloud Based) by Enterprise Type (Corporate-Owned, Physician-Owned, Hospital-Owned, Other) by Application (Workforce Optimization, Customer Relationship Management, Interactive Voice Response, Others) and Regional Forecasts 2021-2027
... Voice Response, Others) and Regional Forecasts 2021-2027 Global Healthcare Contact Center Solutions Market is valued approximately USD XXXX billion in 2020 and is anticipated to grow with a healthy growth rate of more than XXXX ... Read More
-
2022 Global Forecast for Digital Transformation (2023-2028 Outlook)-High Tech & Emerging Markets Report
... global market is expected to increase from USD xx billion in 2022 to USD xx billion by 2028, at a CAGR of xx% from 2023 to 2028. Estimates on equipment or material sales (product shipments ... Read More
-
2022 Global Forecast for Customer Journey Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
... The global market is expected to increase from USD xx billion in 2022 to USD xx billion by 2028, at a CAGR of xx% from 2023 to 2028. Estimates on equipment or material sales (product ... Read More
-
2022 Global Forecast for Contact Center Software (2023-2028 Outlook)-High Tech & Emerging Markets Report
... The global market is expected to increase from USD xx billion in 2022 to USD xx billion by 2028, at a CAGR of xx% from 2023 to 2028. Estimates on equipment or material sales (product ... Read More
-
2022 Global Forecast for Customer Engagement Solutions (2023-2028 Outlook)-High Tech & Emerging Markets Report
... The global market is expected to increase from USD xx billion in 2022 to USD xx billion by 2028, at a CAGR of xx% from 2023 to 2028. Estimates on equipment or material sales (product ... Read More
-
2022 Global Forecast for Customer Data Platform (2023-2028 Outlook)-High Tech & Emerging Markets Report
... The global market is expected to increase from USD xx billion in 2022 to USD xx billion by 2028, at a CAGR of xx% from 2023 to 2028. Estimates on equipment or material sales (product ... Read More
-
2022 Global Forecast for Customer Success Platforms (2023-2028 Outlook)-High Tech & Emerging Markets Report
... The global market is expected to increase from USD xx billion in 2022 to USD xx billion by 2028, at a CAGR of xx% from 2023 to 2028. Estimates on equipment or material sales (product ... Read More
-
2022 Global Forecast for Customer Experience Management (2023-2028 Outlook)-High Tech & Emerging Markets Report
... The global market is expected to increase from USD xx billion in 2022 to USD xx billion by 2028, at a CAGR of xx% from 2023 to 2028. Estimates on equipment or material sales (product ... Read More
-
Speech Analytics Market by Component (Solutions and Services), Application (Risk & Compliance Management, Sentiment Analysis), Organization Size, Deployment Mode (Cloud, On-premises), Vertical and Region - Global Forecast to 2026
... to grow from USD 1.8 billion in 2021 to USD 4.5 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 20.5% during the forecast period. Various factors such as the growing demand for ... Read More
-
Global Speech-to-text API Market Size study, by Component (Software, Services), by Application (Risk and Compliance Management, Fraud Detection and Prevention, Customer Management, Content Transcription, Contact Center Management, Subtitle Generation, Other Applications) and Regional Forecasts 2021-2027
... Global Speech-to-text API Market is valued at approximately USD 1.85 billion in 2020 and is anticipated to grow with a healthy growth rate of more than 19.00 % over the forecast period 2021-2027. Speech-to-text API ... Read More
-
Worldwide Consumer Digital Life Protection Forecast Update, 2021-2025: 2021 Poised for Record Growth
... online lifestyles for many households," states Michael Suby, research vice president, Security and Trust at IDC. "Also altered is consumers' awareness of cyber-risk. Reflected in the accelerating growth in the consumer digital life protection market, ... Read More
-
Automotive Dealer Management System Market Segmentation by Deployment (On-Premise, and Cloud); by Function (Customer Service, Data Reports, and Inventory Management); and by Application (Customer Relationship Management, Dealer Tracking, Finance, Inventory, and Sales) – Global Demand Analysis & Opportunity Outlook 2030
... Analysis & Opportunity Outlook 2030 Market Overview Fatpos Global has released a report titled Automotive Dealer Management System - Analysis of Market Size, Share & Trends for 2014 - 2020 and Forecasts to 2031. According ... Read More
-
Smart Advisors Market By Type (Software And Services), By Usage (Websites, Social Media, Mobile Platform And Contact Centers), By End-Use Industry (Banking, Financial Services And Insurance, Retail, Travel And Hospitality, Healthcare, Government And Others), And By Region: Global Industry Perspective, Comprehensive Analysis And Forecast, 2020 – 2030
... By Region: Global Industry Perspective, Comprehensive Analysis And Forecast, 2020 – 2030 Market Overview Fatpos Global has released a report titled Smart Advisors Market - Analysis of Market Size, Share & Trends for 2014 - ... Read More
Research Assistance
