Asia CRM

The Vital Shift Toward Security and Regulatory Compliance among Retailers in Asia/Pacific This IDC Perspective explores the retail landscape in Asia/Pacific, stressing the importance of personalized solutions to cater to varied retail needs. In today's fast-changing digital world, protecting custome ...

Asia/Pacific (Excluding Japan and China) Customer Experience Services Forecast, 2022–2027 This IDC study provides an analysis of the Asia/Pacific (excluding Japan and China) (APEJC) customer experience services market for the 2023–2027 forecast period."In the dynamic landscape of Asia/Pacific, busin ...

Japan CRM Application Shares, 2022: Advancement of Digital CX with a Data-Driven Approach This IDC study provides an analysis of the market share based on vendor revenue performance in the Japan customer relationship management (CRM) applications market in 2022. IDC categorized the Japan CRM applica ...

Asia-pacific Customer Relationship Management Market Forecast 2023-2032 KEY FINDINGS The Asia-Pacific customer relationship management market is set to project a CAGR of 13.90% during the forecast period, 2023-2032. Social media is on a surge in Asia-Pacific. CRM systems that can be incorporated wit ...

Japan CX/CRM Applications Forecast, 2023–2027 This IDC Market Forecast presents the actual revenue for the Japan customer experience (CX) software and customer relationship management (CRM) applications market in 2022 and the forecasts from 2023 to 2027."For the Japan CX software and CRM application ...

Hospital Contact Center Solution Market - Global Size, Share, Trend Analysis, Opportunity and Forecast Report, 2019–2029, Segmented By Service (Professional Services, Managed Services); By Deployment Mode (On-premises, Cloud); By Enterprise Type (Small & Medium-Sized Enterprises (SMEs), Large Enterp ...

Asia/Pacific CRM Application Market Shares, 1H22: Salesforce Dominates While Shopify Climbs This IDC study examines the CRM applications software market for 1H21—1H22. The revenue and market share of the leading vendors are provided for the first half of 2022 (January—June 2022). "Moving into the er ...

Asia Pacific Event Apps Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Type (Enterprise Event Apps, Hybrid Apps, Corporates Meeting Apps, Conference Apps, Trade Show Apps, Festival Apps, and Sports Event Apps), Operating System (iOS, Android, and Web-based), and End User (Event ...

Unicorn Digital-Native Businesses' Journey and Best Practices in Asia/Pacific This IDC Perspective presents a high-level view into the unicorn journey of digital-native businesses (DNBs) in Asia/Pacific. The unicorn status is revered within the DNB ecosystem, but the journey to achieve this standing ...

Market Perspective: Healthtech DNBs in India and Opportunities for IT Providers The COVID-19 pandemic accelerated the development of healthtech by opening new opportunities and scope for growth. This report presents current opportunities for healthtech digital-native businesses (DNBs) and opportunit ...

BRIC Countries (Brazil, Russia, India, China) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary The BRIC BPO Services industry profile provides top-line qualitative and quantitative summary information including: Market size (value 2017-21, and forecast to 2026). The ...

Top 5 Emerging Countries BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary The Emerging 5 BPO Services industry profile provides top-line qualitative and quantitative summary information including: Market size (value 2017-21, and forecast to 2026). The profile also co ...

Retail Cloud Global Market Report 2022: Ukraine-Russia War Impact Retail Cloud Global Market Report 2022: Ukraine-Russia War Impact from The Business Research Company provides the strategists, marketers and senior management with the critical information they need to assess the global retail cloud m ...

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022 Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robu ...

India BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in India industry profile provides top-line qualitative and quantitative summary information including: market share, market size (value 2017-21, and forecast to 2026). The profile also contains desc ...

Indonesia BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Indonesia industry profile provides top-line qualitative and quantitative summary information including: market size (value and volume 2017-21, and forecast to 2026). The profile also contains ...

Russia BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Russia industry profile provides top-line qualitative and quantitative summary information including: market share, market size (value and volume 2017-21, and forecast to 2026). The profile also ...

Singapore BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Singapore industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descriptio ...

China BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in China industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descriptions of th ...

Japan BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Japan industry profile provides top-line qualitative and quantitative summary information including: market size (value and volume 2017-21, and forecast to 2026). The profile also contains descrip ...

South Korea BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in South Korea industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descri ...

Asia-Pacific (APAC) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Asia-Pacific industry profile provides top-line qualitative and quantitative summary information including: market share, market size (value and volume 2017-21, and forecast to 2026) ...

Turkey BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Turkey industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descriptions of ...

Customer Communications Management Global Market Report 2022: Ukraine-Russia War Impact Customer Communications Management Global Market Report 2022: Ukraine-Russia War Impact from The Business Research Company provides the strategists, marketers and senior management with the critical information t ...

Customer Journey Mapping Software Global Market Report 2022: Ukraine-Russia War Impact Customer Journey Mapping Software Global Market Report 2022: Ukraine-Russia War Impact from The Business Research Company provides the strategists, marketers and senior management with the critical information the ...