Customer Relationship Management (CRM) Market Research Reports & Industry Analysis

China BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in China industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descriptions of th ...

Global BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary Global BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descriptions of the ...

Japan BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Japan industry profile provides top-line qualitative and quantitative summary information including: market size (value and volume 2017-21, and forecast to 2026). The profile also contains descrip ...

South Korea BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in South Korea industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descri ...

Asia-Pacific (APAC) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Asia-Pacific industry profile provides top-line qualitative and quantitative summary information including: market share, market size (value and volume 2017-21, and forecast to 2026) ...

France BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in France industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descriptions of ...

Europe BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Europe industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descriptions of ...

North America BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in North America industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains de ...

South Africa BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in South Africa industry profile provides top-line qualitative and quantitative summary information including: market share, market size (value 2017-21, and forecast to 2026). The profile also ...

Scandinavia BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Scandinavia industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descri ...

United Kingdom (UK) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in the United Kingdom industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also ...

Canada BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Canada industry profile provides top-line qualitative and quantitative summary information including: market share, market size (value and volume 2017-21, and forecast to 2026). The profile also ...

Netherlands BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in the Netherlands industry profile provides top-line qualitative and quantitative summary information including: market size (value and volume 2017-21, and forecast to 2026). The profile also ...

Turkey BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Summary BPO Services in Turkey industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descriptions of ...

Customer Communications Management Global Market Report 2022: Ukraine-Russia War Impact Customer Communications Management Global Market Report 2022: Ukraine-Russia War Impact from The Business Research Company provides the strategists, marketers and senior management with the critical information t ...

The 2023 Global Forecast for Customer Data Platform Market (2024-2029 Outlook)-High Tech & Emerging Markets Report , published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The global market is expected to increase from USD xx bi ...

IDC PeerScape: Point-of-Sale Practices to Address Evolving Shopper Expectations This IDC PeerScape examines challenges retailers are encountering in ensuring customer engagement amid the changing expectations and behaviors of the new omni-channel shopper. Shoppers have new expectations for a customi ...

The 2023 Global Forecast for Customer Communications Management Market (2024-2029 Outlook)-High Tech & Emerging Markets Report , published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The global market is expected to increase fr ...

The Unified Content Model — A Modern Approach for the Digital-First Business This IDC Market Perspective covers the evolving market of business and persuasive content in enterprises. It offers a new approach to the content supply chain — the Unified Content Model — for enterprises to optimize how co ...

Twilio Targets Customer Engagement with SIGNAL 2022 Announcements This IDC Market Note covers Twilio product announcements and quarterly financial results made during the Twilio SIGNAL 2022 conference, which took place in San Francisco, from November 1 to 3, 2022."Twilio's announcement of Engage's g ...

Customer Data Platform Market by Component, Application (Customer Retention and Engagement and Personalized Recommendation), Deployment Mode, Organization Size, Vertical, Capability and Region - Global Forecast to 2027 The customer data platform market size is to grow from USD 4.8 billion in 2022 to ...

IDC PlanScape: Future of Digital Innovation — Managing Customer Entitlements Efficiently This IDC study examines entitlement management solutions."Companies should consider commercial entitlement management solutions to centralize operations, enable business model agility, reduce revenue leakage, an ...

Microsoft Takes Aim at Employee Experience with Viva Sales This IDC Market Note presents IDC's opinions on Viva Sales, Microsoft's latest addition to its Viva employee experience and engagement platform. Viva Sales aims to streamline processes and reduce time spent on administrative tasks, with a vi ...

Frost Radar™: North American Mobile Field Service Management Market, 2022 The mobile field service management (FSM) market continues on a strong growth trajectory in the North American region. These software solutions provide real-time guidance to workers on the front line, typically via a smartphon ...

IDC PeerScape: Practices to Build Support and Success for Price Optimization in Retail This IDC PeerScape helps retail operational leaders think about key pricing optimization concerns and best practices to address these concerns as pricing capabilities shift. Retailers must respond with data-driven ...