Customer Relationship Management (CRM) Market Research Reports & Industry Analysis

Global Digital BSS (Business Support Systems) Market Size study & Forecast, by Offering (Solution, Services) By Solution (Revenue and Billing Management, Customer Management, Order Management, Product Management, Others) By Vertical (BFSI, IT and ITES, Telecom, Retail and E-commerce, Media and Enter ...

Online CRM Software Global Market Insights 2024, Analysis and Forecast to 2029, by Manufacturers, Regions, Technology, Application, Product Type This report describes the global market size of Online CRM Software from 2019 to 2023 and its CAGR from 2019 to 2023, and also forecasts its market size to ...

Global Artificial Intelligence in Customer Experience Market Size, Share & Trends Analysis Report, by Deployment, By Application, By End User Industry, By Region Forecasts, 2023 - 2030 Global Artificial Intelligence in Customer Experience Market was valued at US $ 9.4 Billion in 2022 and is expected ...

2024 Global Forecast for Activated Bleaching Earth (2025-2030 Outlook)-High Tech & Emerging Markets Report published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Chemical Manuf ...

2024 Global Forecast for Activated Bleaching Earth (2025-2030 Outlook)-High Tech & Emerging Markets Report published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Chemical Manuf ...

2024 Global Forecast for Activated Bleaching Earth (2025-2030 Outlook)-High Tech & Emerging Markets Report published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Chemical Manuf ...

2024 Global Forecast for Activated Bleaching Earth (2025-2030 Outlook)-High Tech & Emerging Markets Report published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Chemical Manuf ...

2024 Global Forecast for Activated Bleaching Earth (2025-2030 Outlook)-High Tech & Emerging Markets Report published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Chemical Manuf ...

Sales Force Productivity and Performance Market Dynamics and Vendors for 2024 This IDC Market Perspective examines new developments and trends that will continue to impact the sales force productivity and performance market in 2024. It also provides a non-exhaustive list of vendors that encapsulate ...

Worldwide Enterprise Communities Applications Forecast, 2023–2027: Fans for Brands, Not Just Customers This IDC study discusses the worldwide enterprise communities applications market for the 2023–2027 forecast period. Communities are as old as people and evoke a sense of identity and belonging. Th ...

What the CFO Persona and Their Delegates Are Looking for in Software Applications for 2024 and Beyond This IDC Market Perspective shares insight into what CFOs and their offices will be looking for in their evaluations of software in 2024. In our recent IDC 2023 CFO survey, we received feedback on w ...

Customer Experience Outsourcing Services in Europe, Forecast to 2029 Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Mod ...

Revolutionizing the Digital Landscape: A Deep Dive into Logo’s Cutting-Edge Solutions and Customer-Centric Services This IDC Vendor Profile focuses on Logo and its products and services, strategy, and outlook for growth. It covers how the vendor has emerged as the leader in the enterprise applicatio ...

Verint's Open CCaaS Platform and Bots Take Center Stage at Verint Analyst Days, 2023 This IDC Market Note discusses the recent Verint analyst conference held in Scottsdale, Arizona, from November 13 to 15, 2023. Business, product, and strategy road map presentations were given by company executives ...

Retail Analytics Global Market Briefing 2023 Including: Solution; Services The global retail analytics market grew from $1295.45 million in 2012 to $5509.96 million in 2022 at a compound annual growth rate (CAGR) of 15.58%. The global retail analytics market is expected to grow from $5509.96 million ...

Property Management Market by Offering (Solutions (Facility Management, CRM Software), Services), Ownership, Geographic Location, End User (Commercial, Industrial, Residential, Recreational Marinas), and Region - Global Forecast to 2028 The property management market is projected to grow from USD 24 ...

In-Store Analytics Market By Component (Software, Services), By Deployment Mode (On-premise, Cloud), By Enterprise Size (Large Enterprise, Small and Medium-sized Enterprise), By Application (Customer Management, Marketing Management, Merchandising Analysis, Store Operations Management, Risk and Comp ...

Sales Training Provider Market Size, Share, Trends, Growth, Outlook, and Insights Report, 2023- Industry Forecasts by Type, Application, Segments, Countries, and Companies, 2021- 2030 The Sales Training Provider market is a large and high-potential growth industry. In 2023, the market is poised to r ...

CRM in Airlines Market Size, Share, Trends, Growth, Outlook, and Insights Report, 2023- Industry Forecasts by Type, Application, Segments, Countries, and Companies, 2021- 2030 The CRM in Airlines market is a large and high-potential growth industry. In 2023, the market is poised to register positive ...

IDC PeerScape: Livestream Shopping in Retail — Practices for Contextualizing Consumer Experience This IDC PeerScape explores how the rise of livestream shopping in the retail sector can profoundly impact consumer experience."Livestream shopping does not just sell products; it clearly represents a va ...

Worldwide Customer Relationship Management Applications Software Forecast, 2023-2027: Data in Action Through AI This IDC study provides the worldwide customer relationship management applications software forecast for 2022–2027."2023 will be remembered as the year the orientation of customer outreac ...

Smart Process Application Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028 The global smart process application market size reached US$ 40.8 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 79.7 Billion by 2028, exhibiting a growth ...

Data Management Platform Market Forecast to 2027 Data Management Platform Market is anticipated to register a CAGR of 14.1% during the review period. The huge ascent deprived for the point-by-point data about the designated client so that considering his exercises, decisions and preferences, explici ...

The Vital Shift Toward Security and Regulatory Compliance among Retailers in Asia/Pacific This IDC Perspective explores the retail landscape in Asia/Pacific, stressing the importance of personalized solutions to cater to varied retail needs. In today's fast-changing digital world, protecting custome ...

Cloud Computing Market by Service Model (Infrastructure as a Service, Platform as a Service, Software as a Service), Solution (Collaboration & Productivity Suites, Customer Relationship Management, Human Capital Management), Infrastructure, Workload, Deployment, Organization Size, Industry - Global ...