General IT Services Market Research Reports & Industry Analysis
General IT Services Industry Research & Market Reports
-
Analyst Perspective on Agentic AI
... for next-level GenAI - agentic AI, also sometimes called autonomous AI. Agentic AI can act as the glue for orchestrating complex processes across data silos, adapting in real-time, in innumerable applications – both inside and ... Read More
-
IT Services in China - Industry Market Research Report
... Things. The growth in IT investment and of China's information sector has boosted industry demand. Industry revenue is expected to grow at an annualized 7.2% over the five years through 2023, to total $285.5 billion. ... Read More
-
IDC PeerScape: Best Practices in Adopting Decision Intelligence
... routine decisions that can be automated. As with any aspect of automation, there needs to be best practices on setting up proper decision design and building trust around the outcomes being provided by the systems. ... Read More
-
Japan IT Infrastructure Services Forecast by Service Type and Infrastructure Type, 2025–2029
... by service type for analysis. The enterprise segment forecast is further subdivided by infrastructure type."Enterprise infrastructure is shifting to a hybrid IT environment that uses the cloud, and the need for managed services is likely ... Read More
-
EMEA Future of Work Xchange 2025: Linking up HR and IT for Digital Business Success
... ensure HR and IT collaboration took center stage. It summarizes key insights and takeaways from the event, focusing especially on how to best invest in AI use cases to benefit the workforce and employee experience. Read More
-
IDC PeerScape: Peer Insights for Choosing Between Project and Product Software Development
... in the process. "Organizations looking for a way to adapt quickly to customer feedback and keep pace with technology and market shifts should strongly consider adopting a product mindset," said Karen D. Schwartz, adjunct research ... Read More
-
System Integration Market in Indonesia 2025-2029
... the system integration market in indonesia provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding ... Read More
-
Hadoop Big Data Analytics Market Report by Component (Solutions, Services), Deployment Mode (On-premises, Cloud-based), Business Function (Marketing and Sales, Operations, Finance, Human Resources), Organization Size (Large Enterprises, Small and Medium-sized Enterprises), End User (BFSI, Retail, IT and Telecom, Healthcare and Life Sciences, Manufacturing, Media and Entertainment, and Others), and Region 2025-2033
... during 2025-2033. Hadoop is an efficient open-source big data analytics platform that can store and process a substantial amount of structured and unstructured data quickly and efficiently by using a cluster of commodity hardware. It ... Read More
-
Global Infrastructure as A Service (iaas) 2025-2029
... report on the infrastructure as a service (IaaS) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an ... Read More
-
Strategic Intelligence: IT Services Sector Scorecard Q1 2025 Update
... tariffs will dampen client sentiment, reducing willingness to invest in new IT projects. As clients become more cautious, discretionary spending may decrease, resulting in delayed or shelved projects for IT services providers. Cuts in US ... Read More
-
Employee Metrics That Matter for the Services Industry, 2025
... corporate citizenship. With greater uncertainty across the business landscape, vendors are required to pay close attention to metrics and install talent strategies that proactively address and prioritize the needs of their employees."Service providers are at ... Read More
-
Strategic Intelligence: IT Infrastructure Sector Scorecard Q1 2025 Update
... Cisco maintains its position at the top of the list, but Amazon, ranked second at the end of 2024, has dropped to 10th due to its score of 1 out of 5 for the tariffs ... Read More
-
Creating an IT Strategy — An Example
... to apply the IT Strategy Framework and associated template using a step-by-step approach for aligning IT initiatives with business goals. By focusing on clarity and organization, the template simplifies the strategy creation process, ensuring a ... Read More
-
IDC MaturityScape Benchmark: AI-Fueled Professional Services Organization Worldwide, 2025
... of knowledge management and eager for the possibility of AI augmentation, to be more represented in the ‘repeatable’ maturity stage than most other industries,” said Gard Little, research vice president, Global Services, Markets, and Trends ... Read More
-
DXC Technology: Embedding AI at the Core of IT Service Delivery
... India, Bangalore on March 26, 2025. IDC analysts took a deep dive into its custom applications, modern workplace, enterprise applications, data, and AI services. The session also included a floor walk of its customer experience ... Read More
-
IDC PlanScape: IT Product Management
... of desired outcomes, knowledge of customer needs, and life-cycle management — technology leadership is more likely to be responsive to the changing conditions and proactive in its planning and delivery of the technology services it ... Read More
-
Kaseya + Datto Connect Local: Rewiring MSP Growth in Asia/Pacific
... highlighted Kaseya’s evolving strategy to support managed services providers (MSPs) through integrated solutions, enablement, and commercial programs tailored to address the varying levels of maturity of MSPs in the region. “Kaseya’s impact on the Asia/Pacific ... Read More
-
India IT Services Market Forecast, 2025–2029
... address the shifting needs of large enterprises and unlock the opportunities presented by the underserved small and medium-sized enterprise (SME) market. Although large organizations demand highly specialized and scalable IT services, the SME segment represents ... Read More
-
Business Cloud VoIP Market Size, Share, and Outlook, 2025 Report- By Application (BFSI, Information Technology, Government, Healthcare, Retail, Energy & Utilities, Manufacturing, Others), By Organization Size (Small and Medium Enterprise, Large Enterprise), By Offering (Software, Services), By VoIP (Integrated Access, SIP Trunks, Hosted IP PBX, Managed IP PBX), 2018-2032
... Business Cloud VoIP market is a thriving business that is poised to keep growing and presents potential growth opportunities for companies across the industry value chain. The comprehensive market research report presents 12-year historic and ... Read More
-
Navigating the Tariff Terrain: A CFO's Guide to Strategic Resilience — A Resource for Finance Leaders Facing Global Economic Uncertainty
... manufacturing example, to navigate turbulent economic landscapes."In the face of tariff storms and uncertain seas, the prepared CFO navigates with foresight, resilience, and a strategic compass," Kevin Permenter, senior research director, Financial Applications at IDC. Read More
-
Transformation of Orange Business Received Significant Airtime at MWC2025
... industry peers, equipment vendors, and service integrators cited Orange Business as a prime example of this shift. This document captures these observations and summarizes key insights from our meeting with Orange Business CEO Aliette Mousnier-Lompré. Read More
-
Information Technology Services
... of IBM (all based in the US), along with Accenture (Ireland); Capgemini (France); and HCL Technologies, Infosys, Tata Consultancy Services, and Wipro (all based in India). COMPETITIVE LANDSCAPE Demand for IT services is driven by ... Read More
-
Application Lifecycle Management Market by Offering (Software, Services), Platform (Web-based ALM, Mobile-based ALM), Deployment (On-premises, Cloud), Vertical (IT & Software development, Telecom, BFSI) - Global Forecast to 2029
... (VSM) as a strategy to boost software delivery performance by connecting development processes to their organizational aims. The shift towards value stream management (VSM) directs organizations to adopt ALM platforms that implement VSM features for ... Read More
-
2025 Global: Artificial Intelligence (Ai) Governance Market - Innovative Markets Forecast (2031) report
... accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2020 to 2031 using regression analysis in our modeling. and Perry/Hope is the only ... Read More
-
2025 Global: It Asset Management Software Market - Innovative Markets Forecast (2031) report
... accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2020 to 2031 using regression analysis in our modeling. and Perry/Hope is the only ... Read More
Research Assistance
