General IT Services Market Research Reports & Industry Analysis

Frost Radar™: Global Business Process Management Services, 2022 The global business process management (BPM) services market is highly competitive and fragmented due to the influx of global and local IT services, BPM services, consulting services, contact center services, and digital solutions compa ...

ServiceNow Leverages its Proprietary Workplace Solutions to Ease its Global Transition to Hybrid Work This IDC Market Perspective discusses the case study of ServiceNow as an example of hybrid work implementation in a global enterprise. "It's always interesting when a company uses its own technology ...

Environment, Health, and Safety Market by Component (Software and Services (Project Deployment and Implementation Services, Audit, Assessment and Regulatory Compliance)), Deployment Mode (Cloud, On-premises), Vertical & Region - Global Forecast to 2027 The global EHS market is projected to grow from ...

IT and Business Services in the European IoT Market This IDC Market Note gives an overview of the IoT services opportunity in Europe and explores how large IT services providers approach the IoT market. It includes a top-level forecast for the European IoT services market and presents findings from ...

IDC FutureScape: Worldwide Future of Intelligence 2023 Predictions This IDC study provides IDC's 2023 top 10 predictions for enterprise intelligence trends, encompassing topics of decision making and knowledge gathering, automation, and data culture."Enterprise intelligence allows organizations to ...

IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions This IDC study provides the top 10 predictions for worldwide small and medium-sized business and digital-native business for 2023."SMBs need to boost resiliency and implement technologies that wil ...

IDC FutureScape: Worldwide Future of Digital Innovation 2023 Predictions This IDC study presents IDC's top 10 predictions for the future of digital innovation for 2023 and beyond."If the pandemic didn't force an organization to pivot toward digital innovation, the multitude of current headwinds ran ...

IDC FutureScape: Worldwide Data and Content Technologies 2023 Predictions This IDC study provides IDC's 2023 top 10 predictions for data and content technologies applied to analytics, decisioning, and operational workloads."We are excited to share the data and content technologies predictions from o ...

IDC FutureScape: Worldwide IT Industry 2023 Predictions This IDC study presents the top 10 predictions and key drivers for the IT industry for the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face as they define, build, and go ...

AIOps: Growing Adoption and Best Practices This IDC Perspective discusses the best practices of AIOps. AIOps has experienced marketing hype from many sources, but careful CIOs will look past the hype and see the business value that AIOps can achieve. By following careful tool validation and investin ...

Western Europe Enterprise ICT Investment Market Trends by Budget Allocations (Cloud and Digital Transformation), Future Outlook, Key Business Areas and Challenges, 2022 Summary Western Europe Enterprise ICT Investment Market Trends by Budget Allocations (Cloud and Digital Transformation), Future Out ...

Data Intelligence in the Future of Operations This IDC Market Perspective describes the similarities and differences of data intelligence across the information technology (IT) and operational technology (OT) domains, by highlighting four solutions from vendors that focus on the OT domain."Definitio ...

Argentina Enterprise ICT Investment Market Trends by Budget Allocations (Cloud and Digital Transformation), Future Outlook, Key Business Areas and Challenges, 2022 Summary Argentina Enterprise ICT Investment Market Trends by Budget Allocations (Cloud and Digital Transformation), Future Outlook, Key ...

Automation COE Market by Service (Implementation Support, Governance, Design & Testing), Organization Size (SMEs and Large Enterprises), Vertical (BFSI, Manufacturing, Healthcare & Life Sciences) and Region - Global Forecast to 2027 The automation CoE market size to grow from USD 0.3 billion in 2022 ...

Education Enterprise ICT Investment Market Trends by Budget Allocations (Cloud and Digital Transformation), Future Outlook, Key Business Areas and Challenges, 2022 Summary Education Enterprise ICT Investment Market Trends by Budget Allocations (Cloud and Digital Transformation), Future Outlook, Key ...

IDC PlanScape: Application Observability to Deliver Business Value This IDC study is focused on application observability that delivers business value."The ability to observe — and not merely monitor — digital services has become an essential requirement for any business that depends on digital ser ...

IDC PlanScape: Emerging Technology Assessment for Future IT This IDC PlanScape offers an approach for CIOs to tailor to effectively review, rate, and select emerging technologies to pilot and ultimately apply for the betterment of the enterprise."Many CIOs have had to deal with 'management by in-fli ...

Asia-Pacific (APAC) Enterprise ICT Investment Market Trends by Budget Allocations (Cloud and Digital Transformation), Future Outlook, Key Business Areas and Challenges, 2022 Summary The Asia-Pacific Enterprise ICT Investment Trends Report 2022 summarizes key findings from the GlobalData’s ICT custom ...

European IT Services Market Share, 2021: The European Services Market Returns to Growth This IDC Market Share study examines how the market shares of the largest IT services providers in Europe evolved in 2021, as well as presenting the prevailing market developments and dynamics for the year.“The E ...

Brazil Enterprise ICT Market Analysis and Future Outlook by Segments (Hardware, Software and IT Services) Summary Brazil Enterprise ICT Market Analysis and Future Outlook by Segments (Hardware, Software and IT Services), a new Country Intelligence Report by GlobalData, provides an executive-level ov ...

Insurance Enterprise ICT Investment Market Trends by Budget Allocations (Cloud and Digital Transformation), Future Outlook, Key Business Areas and Challenges, 2022 Summary Insurance Enterprise ICT Investment Market Trends by Budget Allocations (Cloud and Digital Transformation), Future Outlook, Key ...

Service Procurement Global Procurement as-a-Service Market to Reach $9.6 Billion by 2027 In the changed post COVID-19 business landscape, the global market for Procurement as-a-Service estimated at US$5.2 Billion in the year 2020, is projected to reach a revised size of US$9.6 Billion by 2027, grow ...

European Life Sciences Key IT Deals and Initiatives Update, Q2 2022 This document provides IDC Health Insights’ overview of key IT deals, news, and digital initiatives in the European life sciences market in Q2 2022. This is the 16th document in a quarterly series of reports released by IDC Health I ...

Worldwide Facility Management Applications Market Shares, 2021: Occupancy Levels Reshape Facility Operations and Maintenance This IDC study provides market share data for the facility management (FM) applications market in 2021. "Hybrid work environment became a reality in 2021 as the return to wor ...

South Korea Enterprise ICT Investment Trends and Future Outlook by Segments Hardware, Software, IT Services and Network and Communications Summary South Korea Enterprise ICT Investment Trends and Future Outlook by Segments Hardware, Software, IT Services and Network and Communications summarizes key ...