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Collection Agencies

Publisher First Research, Inc.
Published Feb 02, 2026
SKU # FRRS20830076

Description

Brief Excerpt from Industry Overview Chapter:

Companies in this industry collect payments for claims on behalf of their clients. Major companies include Alorica, Encore Capital Group, iQor, PRA Group, Rithm Group (all based in the US), as well as First Collect International (UK), Intrum (Sweden), and NTT Finance (Japan).

Worldwide, demand for collection services is expected to reach for about $15 billion in 2033, with a compound annual growth rate (CAGR) of 5.3%, according to Verified Market Reports. This can be driven both by economic weakness, as consumers are challenged to repay debt, and economic strength, as the volume of transactions involving credit increases. The rise in cross-border transactions can also drive demand for debt collection services.

The US collections industry consists of about 3,900 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $15 billion.

Table of Contents

Industry Overview
Quarterly Industry Update
Business Challenges
Business Trends
Industry Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Web Links and Acronyms

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