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Survey of Best Practices in Academic Advising

Survey of Best Practices in Academic Advising

This 100+ page study presents data from 45 colleges and universities about their academic advising efforts.  The report helps its readers to answer questions such as:  how large are academic advising staffs and how fast are they growing, if at all?  How many students seek academic advising? What kind of workshops are being offered by academic advising units and how effective are they?  How do academic advising departments assess their own performance, or train their employees? How much do they spend on employee training? How do colleges relate academic advising to student retention? How many colleges have been able to significantly increase their student retention through new approaches to academic advising? How important a priority does the college administration view academic advising?


THE QUESTIONNAIRE
PARTICIPANTS LIST
CHAPTER 1: Characteristics of the Sample
SUMMARY OF MAIN FINDINGS
Characteristics of the Sample
Students Who Sought Advising, 2012-2013
Students Who Sought Advising, 2013-2014
Students Who Sought Advising, 2014-2015
FTE Professional Academic Advising Positions
Workshops Offered Through Academic Advising
Workshop Instructors and Compensation
Common Problems
Use of Peer Mentors
Number of Peer Mentors
Training
Academic Advising Sessions Completed in Less than 20 Minutes
Academic Advising Sessions Completed in 20-40 Minutes
Academic Advising Sessions Completed in 40-60 Minutes
Academic Advising Sessions Completed in More than 60 Minutes
Percentage of Sessions Given By Students
Percentage of Sessions Given By Faculty
Percentage of Sessions Given By Counsellors
Training Budget
TRAINING METHODS
Amount Spent on Training
Satisfaction Questionnaires
Evaluating Advisors
Online Advising Sessions
Academic Advising for Distance Learning Students
Academic Advising for Students with Learning or Other Disabilities
Academic Advising for Immigrants Whose Native Language is Not English
Academic Advising for International Students
Academic Advising For Military Veterans
Academic Advising For Ethnic or Racial Minorities
Required Academic Advising
Information on Academic Advising and Outcomes
Evaluating the Impact of the Academic Advising Program
Overall Budget in 2013-2014
Overall Budget in 2014-2015
Spending Components
Support for the Tutoring Program
Key Practices and Student Retention
Most Valuable Information Sources
CHAPTER 2 – Academic Advising Volume
Table 1 How many individual students sought the services of academic advising in each of the following years:
Table 1.1.1 How many individual students sought the services of academic advising in 2012-13?
Table 1.1.2 How many individual students sought the services of academic advising in 2012-13? Broken out for public and private colleges
Table 1.1.3 How many individual students sought the services of academic advising in 2012-13? Broken out by Annual Tuition ($)
Table 1.1.4 How many individual students sought the services of academic advising in 2012-13? Broken out by Enrollment
Table 1.1.5 How many individual students sought the services of academic advising in 2012-13? Broken out by Carnegie class or type of college
Table 1.1.6 How many individual students sought the services of academic advising in 2012-13? Broken out by Scope of the academic advising program
Table 1.2.1 How many individual students sought the services of academic advising in 2013-14?
Table 1.2.2 How many individual students sought the services of academic advising in 2013-14? Broken out for public and private colleges
Table 1.2.3 How many individual students sought the services of academic advising in 2013-14? Broken out by Annual Tuition ($)
Table 1.2.4 How many individual students sought the services of academic advising in 2013-14? Broken out by Enrollment
Table 1.2.5 How many individual students sought the services of academic advising in 2013-14? Broken out by Carnegie class or type of college
Table 1.2.6 How many individual students sought the services of academic advising in 2013-14? Broken out by Scope of the academic advising program
Table 1.3.1 How many individual students sought the services of academic advising in 2014-15 (estimated)?
Table 1.3.2 How many individual students sought the services of academic advising in 2014-15 (estimated)? Broken out for public and private colleges
Table 1.3.3 How many individual students sought the services of academic advising in 2014-15 (estimated)? Broken out by Annual Tuition ($)
Table 1.3.4 How many individual students sought the services of academic advising in 2014-15 (estimated)? Broken out by Enrollment
Table 1.3.5 How many individual students sought the services of academic advising in 2014-15 (estimated)? Broken out by Carnegie class or type of college
Table 1.3.6 How many individual students sought the services of academic advising in 2014-15 (estimated)? Broken out by Scope of the academic advising program
CHAPTER 3 – Staffing
Table 2.1 How many FTE professional positions are allocated to your office of academic advising?
Table 2.2 How many FTE professional positions are allocated to your office of academic advising? Broken out for public and private colleges
Table 2.3 How many FTE professional positions are allocated to your office of academic advising? Broken out by Annual Tuition ($)
Table 2.4 How many FTE professional positions are allocated to your office of academic advising? Broken out by Enrollment
Table 2.5 How many FTE professional positions are allocated to your office of academic advising? Broken out by Carnegie class or type of college
Table 2.6 How many FTE professional positions are allocated to your office of academic advising? Broken out by Scope of the academic advising program
CHAPTER 4 – Workshops
What specific workshops devoted to particular subjects or skills does the college offer through academic advising? Who teaches them and what are the most effective ones?
Who teaches the workshops and how are they compensated?
What are some of the most common problems your students have which you find can often be ameliorated or corrected by good academic advisers?
CHAPTER 5 – Peer Mentors
Table 3.1 Does your college use peer mentors?
Table 3.2 Does your college use peer mentors? Broken out for public and private colleges
Table 3.3 Does your college use peer mentors? Broken out by Annual Tuition ($)
Table 3.4 Does your college use peer mentors? Broken out by Enrollment
Table 3.5 Does your college use peer mentors? Broken out by Carnegie class or type of college
Table 3.6 Does your college use peer mentors? Broken out by Scope of the academic advising program
Table 4.1 How many peer mentors does your college have currently?
Table 4.2 How many peer mentors does your college have currently? Broken out for public and private colleges
Table 4.3 How many peer mentors does your college have currently? Broken out by Annual Tuition ($)
Table 4.4 How many peer mentors does your college have currently? Broken out by Enrollment
Table 4.5 How many peer mentors does your college have currently? Broken out by Carnegie class or type of college
Table 4.6 How many peer mentors does your college have currently? Broken out by Scope of the academic advising program
If your college has a peer mentoring program how are the peer mentors trained?
CHAPTER 6 – Length of Sessions
Table 5 Approximately what percentage of the academic advising sessions at your college with individual students are completed with the time frames below: (The total should add to 100%)
Table 5.1.1 Approximately what percentage of the academic advising sessions at your college with individual students are completed in less than 20 minutes?
Table 5.1.2 Approximately what percentage of the academic advising sessions at your college with individual students are completed in less than 20 minutes? Broken out for public and private colleges
Table 5.1.3 Approximately what percentage of the academic advising sessions at your college with individual students are completed in less than 20 minutes? Broken out by Annual Tuition ($)
Table 5.1.4 Approximately what percentage of the academic advising sessions at your college with individual students are completed in less than 20 minutes? Broken out by Enrollment
Table 5.1.5 Approximately what percentage of the academic advising sessions at your college with individual students are completed in less than 20 minutes? Broken out by Carnegie class or type of college
Table 5.1.6 Approximately what percentage of the academic advising sessions at your college with individual students are completed in less than 20 minutes? Broken out by Scope of the academic advising program
Table 5.2.1 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 20 to 40 minutes?
Table 5.2.2 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 20 to 40 minutes? Broken out for public and private colleges
Table 5.2.3 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 20 to 40 minutes? Broken out by Annual Tuition ($)
Table 5.2.4 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 20 to 40 minutes? Broken out by Enrollment
Table 5.2.5 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 20 to 40 minutes? Broken out by Carnegie class or type of college . 68
Table 5.2.6 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 20 to 40 minutes? Broken out by Scope of the academic advising program
Table 5.3.1 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 40+ to 60 minutes?
Table 5.3.2 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 40+ to 60 minutes? Broken out for public and private colleges
Table 5.3.3 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 40+ to 60 minutes? Broken out by Annual Tuition ($)
Table 5.3.4 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 40+ to 60 minutes? Broken out by Enrollment
Table 5.3.5 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 40+ to 60 minutes? Broken out by Carnegie class or type of college
Table 5.3.6 Approximately what percentage of the academic advising sessions at your college with individual students are completed in 40+ to 60 minutes? Broken out by Scope of the academic advising program
Table 5.4.1 Approximately what percentage of the academic advising sessions at your college with individual students are completed in more than 60 minutes?
Table 5.4.2 Approximately what percentage of the academic advising sessions at your college with individual students are completed in more than 60 minutes? Broken out for public and private colleges 71
Table 5.4.3 Approximately what percentage of the academic advising sessions at your college with individual students are completed in more than 60 minutes? Broken out by Annual Tuition ($)
Table 5.4.4 Approximately what percentage of the academic advising sessions at your college with individual students are completed in more than 60 minutes? Broken out by Enrollment
Table 5.4.5 Approximately what percentage of the academic advising sessions at your college with individual students are completed in more than 60 minutes? Broken out by Carnegie class or type of college
Table 5.4.6 Approximately what percentage of the academic advising sessions at your college with individual students are completed in more than 60 minutes? Broken out by Scope of the academic advising program
Table 6 What percentage of academic advising sessions are given by each of the following:
Table 6.1.1 What percentage of academic advising sessions are given by students?
Table 6.1.2 What percentage of academic advising sessions are given by students? Broken out for public and private colleges
Table 6.1.3 What percentage of academic advising sessions are given by students? Broken out by Annual Tuition ($)
Table 6.1.4 What percentage of academic advising sessions are given by students? Broken out by Enrollment
Table 6.1.5 What percentage of academic advising sessions are given by students? Broken out by Carnegie class or type of college
Table 6.1.6 What percentage of academic advising sessions are given by students? Broken out by Scope of the academic advising program
Table 6.2.1 What percentage of academic advising sessions are given by faculty who also work in academic advisement?
Table 6.2.2 What percentage of academic advising sessions are given by faculty who also work in academic advisement? Broken out for public and private colleges
Table 6.2.3 What percentage of academic advising sessions are given by faculty who also work in academic advisement? Broken out by Annual Tuition ($)
Table 6.2.4 What percentage of academic advising sessions are given by faculty who also work in academic advisement? Broken out by Enrollment
Table 6.2.5 What percentage of academic advising sessions are given by faculty who also work in academic advisement? Broken out by Carnegie class or type of college
Table 6.2.6 What percentage of academic advising sessions are given by faculty who also work in academic advisement? Broken out by Scope of the academic advising program
Table 6.3.1 What percentage of academic advising sessions are given by professional academic advisement counselors who work for the academic advising department?
Table 6.3.2 What percentage of academic advising sessions are given by professional academic advisement counselors who work for the academic advising department? Broken out for public and private colleges
Table 6.3.3 What percentage of academic advising sessions are given by professional academic advisement counselors who work for the academic advising department? Broken out by Annual Tuition ($)
Table 6.3.4 What percentage of academic advising sessions are given by professional academic advisement counselors who work for the academic advising department? Broken out by Enrollment
Table 6.3.5 What percentage of academic advising sessions are given by professional academic advisement counselors who work for the academic advising department? Broken out by Carnegie class or type of college
Table 6.3.6 What percentage of academic advising sessions are given by professional academic advisement counselors who work for the academic advising department? Broken out by Scope of the academic advising program
CHAPTER 7 – Training Academic Advisors
Table 7.1 Does your academic advising department have a training budget for employee development?
Table 7.2 Does your academic advising department have a training budget for employee development? Broken out for public and private colleges
Table 7.3 Does your academic advising department have a training budget for employee development? Broken out by Annual Tuition ($)
Table 7.4 Does your academic advising department have a training budget for employee development? Broken out by Enrollment
Table 7.5 Does your academic advising department have a training budget for employee development? Broken out by Carnegie class or type of college
Table 7.6 Does your academic advising department have a training budget for employee development? Broken out by Scope of the academic advising program
How are academic advisors trained at your institution?
Table 8.1 How much did your college spend on coursework, degree cost reimbursement, seminars, conferences, online courses, and other means of training employees in academic advising in the past year? (in $US)
Table 8.2 How much did your college spend on coursework, degree cost reimbursement, seminars, conferences, online courses, and other means of training employees in academic advising in the past year? Broken out for public and private colleges
Table 8.3 How much did your college spend on coursework, degree cost reimbursement, seminars, conferences, online courses, and other means of training employees in academic advising in the past year? Broken out by Annual Tuition ($)
Table 8.4 How much did your college spend on coursework, degree cost reimbursement, seminars, conferences, online courses, and other means of training employees in academic advising in the past year? Broken out by Enrollment
Table 8.5 How much did your college spend on coursework, degree cost reimbursement, seminars, conferences, online courses, and other means of training employees in academic advising in the past year? Broken out by Carnegie class or type of college
Table 8.6 How much did your college spend on coursework, degree cost reimbursement, seminars, conferences, online courses, and other means of training employees in academic advising in the past year? Broken out by Scope of the academic advising program
CHAPTER 8 – Evaluating Academic Advising
Table 9.1 Does the college administer student satisfaction questionnaires to students who have taken academic advising sessions?
Table 9.2 Does the college administer student satisfaction questionnaires to students who have taken academic advising sessions? Broken out for public and private colleges
Table 9.3 Does the college administer student satisfaction questionnaires to students who have taken academic advising sessions? Broken out by Annual Tuition ($)
Table 9.4 Does the college administer student satisfaction questionnaires to students who have taken academic advising sessions? Broken out by Enrollment
Table 9.5 Does the college administer student satisfaction questionnaires to students who have taken academic advising sessions? Broken out by Carnegie class or type of college
Table 9.6 Does the college administer student satisfaction questionnaires to students who have taken academic advising sessions? Broken out by Scope of the academic advising program
Comment on how your college evaluates academic advisers.
CHAPTER 9 – Outreach
Table 10.1 About what percentage of academic advising sessions occur online?
Table 10.2 About what percentage of academic advising sessions occur online? Broken out for public and private colleges
Table 10.3 About what percentage of academic advising sessions occur online? Broken out by Annual Tuition ($)
Table 10.4 About what percentage of academic advising sessions occur online? Broken out by Enrollment . 93
Table 10.5 About what percentage of academic advising sessions occur online? Broken out by Carnegie class or type of college
Table 10.6 About what percentage of academic advising sessions occur online? Broken out by Scope of the academic advising program
Table 11 Does your college have specially trained or equipped counselors to specifically deal with academic advising for any of the following populations: Distance Learning Students?
Table 11.1.1 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Distance Learning Students?
Table 11.1.2 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Distance Learning Students? Broken out for public and private colleges
Table 11.1.3 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Distance Learning Students? Broken out by Annual Tuition ($)
Table 11.1.4 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Distance Learning Students? Broken out by Enrollment
Table 11.1.5 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Distance Learning Students? Broken out by Carnegie class or type of college
Table 11.1.6 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Distance Learning Students? Broken out by Scope of the academic advising program
Table 11.2.1 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Students with Learning or other Disabilities?
Table 11.2.2 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Students with Learning or other Disabilities? Broken out for public and private colleges
Table 11.2.3 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Students with Learning or other Disabilities? Broken out by Annual Tuition ($)
Table 11.2.4 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Students with Learning or other Disabilities? Broken out by Enrollment
Table 11.2.5 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Students with Learning or other Disabilities? Broken out by Carnegie class or type of college
Table 11.2.6 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Students with Learning or other Disabilities? Broken out by Scope of the academic advising program
Table 11.3.1 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Immigrants whose Native Language is not English?
Table 11.3.2 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Immigrants whose Native Language is not English? Broken out for public and private colleges
Table 11.3.3 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Immigrants whose Native Language is not English? Broken out by Annual Tuition ($)
Table 11.3.4 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Immigrants whose Native Language is not English? Broken out by Enrollment
Table 11.3.5 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Immigrants whose Native Language is not English? Broken out by Carnegie class or type of college
Table 11.3.6 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Immigrants whose Native Language is not English? Broken out by Scope of the academic advising program
Table 11.4.1 Does your college have specially trained or equipped counselors to specifically deal with academic advising for International Students?
Table 11.4.2 Does your college have specially trained or equipped counselors to specifically deal with academic advising for International Students? Broken out for public and private colleges
Table 11.4.3 Does your college have specially trained or equipped counselors to specifically deal with academic advising for International Students? Broken out by Annual Tuition ($)
Table 11.4.4 Does your college have specially trained or equipped counselors to specifically deal with academic advising for International Students? Broken out by Enrollment
Table 11.4.5 Does your college have specially trained or equipped counselors to specifically deal with academic advising for International Students? Broken out by Carnegie class or type of college
Table 11.4.6 Does your college have specially trained or equipped counselors to specifically deal with academic advising for International Students? Broken out by Scope of the academic advising program . 103
Table 11.5.1 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Military Veterans?
Table 11.5.2 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Military Veterans? Broken out for public and private colleges
Table 11.5.3 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Military Veterans? Broken out by Annual Tuition ($)
Table 11.5.4 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Military Veterans? Broken out by Enrollment
Table 11.5.5 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Military Veterans? Broken out by Carnegie class or type of college
Table 11.5.6 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Military Veterans? Broken out by Scope of the academic advising program
Table 11.6.1 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Ethnic or Racial Minorities?
Table 11.6.2 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Ethnic or Racial Minorities? Broken out for public and private colleges
Table 11.6.3 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Ethnic or Racial Minorities? Broken out by Annual Tuition ($)
Table 11.6.4 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Ethnic or Racial Minorities? Broken out by Enrollment
Table 11.6.5 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Ethnic or Racial Minorities? Broken out by Carnegie class or type of college
Table 11.6.6 Does your college have specially trained or equipped counselors to specifically deal with academic advising for Ethnic or Racial Minorities? Broken out by Scope of the academic advising program
Table 12.1 Does your college require all students to see an academic adviser?
Table 12.2 Does your college require all students to see an academic adviser? Broken out for public and private colleges
Table 12.3 Does your college require all students to see an academic adviser? Broken out by Annual Tuition ($)
Table 12.4 Does your college require all students to see an academic adviser? Broken out by Enrollment . 108
Table 12.5 Does your college require all students to see an academic adviser? Broken out by Carnegie class or type of college
Table 12.6 Does your college require all students to see an academic adviser? Broken out by Scope of the academic advising program
CHAPTER 10 – Evaluation
How much reliable information does your college have on the difference in outcomes -- in college and later life -- for students who seek out academic advising vs those that do not? If you do have some of this information, how did you get it and how reliable is it?
How do you evaluate the impact of the academic advising program on student retention?
CHAPTER 11 – Academic Advising Program Support and Finances
Table 13 What was the overall budget for the academic advising program in each of the following years? (in $ US)
Table 13.1.1 What was the overall budget for the academic advising program in 2013-14? ($ USA)
Table 13.1.2 What was the overall budget for the academic advising program in 2013-14? Broken out for public and private colleges
Table 13.1.3 What was the overall budget for the academic advising program in 2013-14? Broken out by Annual Tuition ($)
Table 13.1.4 What was the overall budget for the academic advising program in 2013-14? Broken out by Enrollment
Table 13.1.5 What was the overall budget for the academic advising program in 2013-14? Broken out by Carnegie class or type of college
Table 13.1.6 What was the overall budget for the academic advising program in 2013-14? Broken out by Scope of the academic advising program
Table 13.2.1 What was the overall budget for the academic advising program in 2014-15?
Table 13.2.2 What was the overall budget for the academic advising program in 2014-15? Broken out for public and private colleges
Table 13.2.3 What was the overall budget for the academic advising program in 2014-15? Broken out by Annual Tuition ($)
Table 13.2.4 What was the overall budget for the academic advising program in 2014-15? Broken out by Enrollment
Table 13.2.5 What was the overall budget for the academic advising program in 2014-15? Broken out by Carnegie class or type of college
Table 13.2.6 What was the overall budget for the academic advising program in 2014-15? Broken out by Scope of the academic advising program
Please break down the components of the colleges spending on its academic advising program. What percentage of the budget is accounted for by student staff? Permanent staff? Technology or educational materials?
Table 14.1 How would you characterize the level of support that the tutoring program receives from the college administration?
Table 14.2 How would you characterize the level of support that the tutoring program receives from the college administration? Broken out for public and private colleges
Table 14.3 How would you characterize the level of support that the tutoring program receives from the college administration? Broken out by Annual Tuition ($)
Table 14.4 How would you characterize the level of support that the tutoring program receives from the college administration? Broken out by Enrollment
Table 14.5 How would you characterize the level of support that the tutoring program receives from the college administration? Broken out by Carnegie class or type of college
Table 14.6 How would you characterize the level of support that the tutoring program receives from the college administration? Broken out by Scope of the academic advising program
CHAPTER 12 – Advice
What are the key practices in developing a successful academic advising program? How has your academic advising program contributed to better student retention at your college?
What information sources -- blogs, listservs, magazines, newsletters, websites, conferences, books and other information resources -- have been most valuable to you in your pursuit of excellence in academic advising?

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