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Willis Towers Watson - Benefit Administration

Willis Towers Watson - Benefit Administration

Who Is This Vendor Assessment For?
NelsonHall’s Benefits Administration vendor assessment for Willis Towers Watson is a comprehensive assessment of Willis Towers Watson’s benefits administration offering and capabilities, designed for:

Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs
Vendor marketing, sales, and business managers looking tobenchmark themselves against their peers
Financial analysts and investors specializing in the benefitsadministration sector.

Key Findings & Highlights

Willis Towers Watson is a risk management, insurance brokerage, and advisory company, whose benefits administration services come from legacy Towers Watson.Willis Towers Watson’s benefits administration offering includes DBadministration, DC administration, H&W administration including COBRA administration, reimbursement account administration, private healthcare exchanges, dependent eligibility verification services, and flexible benefits administration.Willis Towers Watson serves ~11.9m benefits administration participants globally.

Scope of the Report
The report provides a comprehensive and objective analysis of Willis Towers Watson’s benefits administration offering, capabilities, and market and financial strength, including:

Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Revenue estimates
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.


1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability and Partnerships
5. Target Markets
6. Strategy
7. Strengths & Challenges
7.1 Strengths
7.2 Challenges
8. Outlook

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