NelsonHall’s Quarterly Update on WNS provides a snapshot ofdevelopments at the company in the last quarter. It accompanies NelsonHall’s more comprehensive Key Vendor Assessment program.Both programs are designed for: Marketing, sales and business managers developing strategies to target service opportunities within the BPO/IT Services markets Sourcing managers monitoring the capabilities of existing suppliers of IT outsourcing services and identifying vendor suitability for IT services Consultants advising clients on vendor selection Vendor marketing, sales and business managers looking tobenchmark themselves against their peers Financial analysts and investors specializing in the BPO/IT servicessector.
Key Findings & Highlights
Q1 FY17 results: Revenues up 16.7% y/y in constant currency against soft compare. Growth strongest in North America (essentially U.S.), Operating margin down 187 bps y/y.WNS continues to invest in research & analytics, which can be a first point of entry for new clients. Value Edge Research acquisition brings in analytics capabilities in pharma.Brexit: sees no immediate impact in U.K. (WNS largest market), with hedging programs mitigating any financial implications for next two years.
Scope of the Report
The report provides a quarterly update on WNS, looking at financial performance and key developments during the period.It accompanies NelsonHall’s Key Vendor Assessment program which looks at WNS’ IT and BPO offerings, capabilities, and market andfinancial strengths, including: Identification of the company’s strategy, emphases and newdevelopments Revenue breakdowns Analysis of the company’s offerings and key service components Analysis of the profile of the company’s client base including thecompany’s targeting strategy and examples of current contracts Analysis of the company’s strengths, weaknesses and outlook.