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SD Worx- Payroll Services

SD Worx- Payroll Services

Who Is This Vendor Assessment For?

NelsonHall’s Payroll Services Vendor Assessment for SD Worx is a comprehensive assessment of SD Worx’s Payroll Service offering and capabilities, designed for:
Sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for payroll processoutsourcing RFPs
Vendor marketing, sales, and business managers looking tobenchmark themselves against their peers
Financial analysts and investors specializing in the support services sector
HR and payroll decision makers.

Key Findings & Highlights

SD Worx is a European HR service provider with physical presence in tencountries and ~60k clients, ~50k of whom are based in Belgium.Headquartered in Belgium and with 31 offices through the country, SDWorx was created by the Flemish Employers Association in 1945 as anon-profit company, to provide services for social administration to enablecompanies to focus on their core business.SD Worx, in conjunction with Aditro, founded the Payroll Services Alliancein 2010 to serve multinational payroll clients across Europe, under onegovernance model and one set of service levels. The PSA incorporates anumber of other payroll providers including Elanor, Seresco, Trianon,Cintra and, most recently, Ceridian and F2A; together, they cover ~50countries.SD Worx has made a number of acquisitions in 2015/2016 including:
CTB A&A and established the joint venture with CTB PersoneleSystemen (SD Worx holds the majority of shares). CTB PersoneleSystemen is a SaaS payroll provider which also builds the payrollsoftware that SD Worx already uses to service its payroll clients in theNetherlands
Fidelis HR, an HR services provider with a strong presence inGermany. The acquisition added ~1k clients, ~1.1m payslips and€55.6m revenue in 2015 to SD Worx’s portfolio
Ceridian U.K., a cloud based HR services provider with a strongpresence in the U.K. and Ireland.The payroll services business, which represents ~89% of revenuesconsists of:
SaaS payroll
Fully managed payroll services
Comprehensive payroll services (which include employee data entryand contact center).SD Worx processes ~4.15m payslips per month, supporting 60k clients,~97% of which are businesses with <500 employees.

Scope of the Report

The report provides a comprehensive and objective analysis of SD Worx’spayroll outsourcing offering, capabilities, and market and financialstrength, including:
Identification of the company’s strategy, emphasis, and newdevelopments
Analysis of the company’s strengths, weaknesses, and outlook
Revenue estimates
Analysis of the profile of the company’s customer base including thecompany’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location,size and scale of delivery locations and their activities.


1. Background
2. Revenue Summary
3. Key Offerings
3.1 Partnerships
3.2 New Developments
4. Delivery Capability and Partnerships
4.1 Technology
4.2 Analytics
5. Target Markets
5.1 Example Clients
6. Strategy
7. Strengths & Challenges
7.1 Strengths
7.2 Challenges
8. Outlook

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