Newgen - Business Process & Case Management Technology Evaluation
Who is This Vendor Assessment For?
NelsonHall’s Business Process & Case Management Technology Evaluation, provides an assessment of Newgen’s business process and case management platform designed for:
• Sourcing managers monitoring the capabilities of existing suppliers of Business Process & Case Management platforms and identifying vendor suitability for RFPs
• Process management and reengineering and intelligent automation center of excellence personnel evaluating business process & case management platform capability
• Vendor marketing, sales, and business managers looking to benchmark their platforms against their peers
• Financial analysts and investors covering the space of business process management, case management, intelligent automation, and adjacent areas.
Key Findings & Highlights
Newgen offers a comprehensive portfolio for business process, case, content management, document capture and processing, omnichannel customer engagement, and process automation, making it a compelling one-shop-stop for buyers. Its portfolio centers around its Digital Automation Platform for managing content, processes, and communication. Its products include:
• OmniFlow iBPS: its intelligent process automation suite
Process Designer: a view for building application UIs, process definition and orchestration, and task prioritization and routing
Master Data Management: a view for creating integrations and managing data models
Workspace and Case Manager: a view for managing and performing work for process instances and cases
Business Rules Management: engine and a view for managing business logic independent of applications
Reporting and Analytics: a view for creating dashboards and generating reports
Process Insights: its tool for process analytics and what-if scenario simulations
OmniDocs: its add-on suite for end-to-end content lifecycle management
• Newgen RPA : creating, deploying, and managing software bots.
Newgen offers a comprehensive pricing model, with subscriptions, on-premise perpetual, and scenario-based pricing.
The company has a partner network of over 350 organizations across 69 countries.
Scope of the Report
The report provides a comprehensive and objective analysis of Newgen’s business process & case management capabilities, covering Newgen iBPS’s functionality for:
• App development and functionality
• Mobile integration
• Data integration and interoperability
• Process modeling
• Business process management
• Case management
• Task management.
This report also assesses Newgen’s product development strategy and strengths and challenges.
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