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NTT DATA - Advanced Digital Workplace Services

NTT DATA - Advanced Digital Workplace Services

Who Is This Vendor Assessment For?
NelsonHall’s Advanced Digital Workplace Services Vendor Assessment for NTT DATA is a comprehensive assessment of NTT DATA’s digital workplace services offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for digital workplace services
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in digital workplace services.

Key Findings & Highlights
NTT DATA has extensive end-user capability, particularly from the Dell Services acquisition, handling ~11m service desk contacts annually, and supporting ~4.6m service desk users globally.

NTT DATA takes a vendor agnostic approach to workplace services. It provides digital workplace services under its Dynamic Workplace Solutions framework.

NTT DATA's workspace-as-a-service solution provides virtual desktops and/or applications hosted from its datacenters, with options to manage on-premise solutions. The entry point for hosted opportunities starts with 250 end-users scaling into the 50k seat range per client.

Scope of the Report
The report provides a comprehensive and objective analysis of NTT DATA’s digital workplace service offerings, capabilities and market and financial strength, including:
- Analysis of the company’s offerings and key service components
- Revenue estimates
- Identification of the company’s strategy, emphasis and new developments
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s strengths, weaknesses and outlook.


1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability and Partnerships
5. Target Markets
6. Strategy
7. Strengths and Challenges
8. Outlook

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