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Innovation Group - Workers' Compensation BPS

Who Is This Vendor Assessment For?
NelsonHall’s workers’ compensation BPS profile on Innovation Group is a comprehensive assessment of Innovation Group’s offerings and capabilities designed for:
Sourcing managers monitoring the capabilities of existing suppliers in the workers’ compensation market and identifying vendor suitability for workers’ compensation BPO RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.

Key Findings & Highlights

This NelsonHall vendor assessment analyzes Innovation Group’s offerings and capabilities in the workers’ compensation BPS sector.
Innovation Group is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis.
Innovation Group became a public company in 2000; at this time it was purely a technology provider, with no BPS presence. The company has since grown through a series of acquisitions which have expanded its geographical presence and offerings portfolio.

Scope of the Report

The report provides a comprehensive and objective analysis of Innovation Group’s workers’ compensation BPS offerings and capabilities, and market and financial strengths, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Revenue estimates
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.


1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability and Partnerships
5. Target Markets
6. Strategy
7. Strengths & Challenges
8. Outlook

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