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CSC - Workers' Compensation BPS

CSC - Workers' Compensation BPS

Who Is This Vendor Assessment For?

NelsonHall’s workers’ compensation BPS profile on CSC is a comprehensive assessment of CSC’s offerings and capabilities designed for:

Sourcing managers monitoring the capabilities of existing suppliers in the workers’ compensation market and identifying vendor suitability for workers’ compensation BPO RFPs

Vendor marketing, sales, and business managers looking to benchmark themselves against their peers

Financial analysts and investors specializing in the support services sector.

Key Findings & Highlights

This NelsonHall vendor assessment analyzes CSC’s offerings and capabilities in the workers’ compensation BPS sector.

CSC is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis.

CSC entered the workers’ compensation market in 1997 after being requested by Reliance National to develop a web portal called CyberComp, which allows agents to use 24/7 straight through processing.

Scope of the Report

The report provides a comprehensive and objective analysis of CSC’s workers’ compensation BPS offerings and capabilities, and market and financial strengths, including:

Identification of the company’s strategy, emphasis, and new developments

Analysis of the company’s strengths, weaknesses, and outlook

Revenue estimates

Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts

Analysis of the company’s offerings and key service components

Analysis of the company’s delivery organization including the location of delivery locations.


1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability and Partnerships
5. Target Markets
6. Strategy
7. Strengths & Challenges
8. Outlook

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