CSC - Quarterly Update
Who Is This Quarterly Update For?NelsonHall’s Quarterly Update on CSC provides a snapshot ofdevelopments at the company in the last quarter. It accompaniesNelsonHall’s more comprehensive Key Vendor Assessment program.Both programs are designed for:
Marketing, sales and business managers developing strategies totarget service opportunities within the BPO/IT Services markets
Sourcing managers monitoring the capabilities of existing suppliers ofIT and BPO services and identifying vendor suitability for theseservices
Consultants advising clients on vendor selection
Vendor marketing, sales and business managers looking tobenchmark themselves against their peers
Financial analysts and investors specializing in the BPO/IT servicessector.
Q2 performance: momentum continues from Q1 with CC growth of10.2%, driven by acquisitions.
Revenue gap between legacy and next-generation offerings gettingsmaller
MetLife BPS deal signed, boosting presence in U.S. LA&P BPSmarket
Ongoing margin improvement initiatives
CSC/HPE-ES merger on track
PwC non-exclusive global alliance
Creating a global ServiceNow practice
Expansion of global Microsoft practice (under UXC Eclipse brand) intoU.K.
Scope of the ReportThe report provides a quarterly update on CSC, looking at financialperformance and key developments during the period.
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