PC as a Service (PCaaS) Market by Offering (Hardware, Software, Services), Enterprise Type (SMEs, Large Enterprises), Vertical (IT & Telecommunications, Healthcare & Life Sciences, Education, BFSI, Government), and Geography - Global Forecast to 2024

PC as a Service (PCaaS) Market by Offering (Hardware, Software, Services), Enterprise Type (SMEs, Large Enterprises), Vertical (IT & Telecommunications, Healthcare & Life Sciences, Education, BFSI, Government), and Geography - Global Forecast to 2024

“Inclination toward OPEX model rather than CAPEX model is expected to drive the overall growth of PC as a Service market”
The PC as a Service (PCaaS) market is currently in the growth phase and is expected to grow tremendously in the near future. The PCaaS market is estimated to be valued at USD 15.9 billion in 2019 and is expected to reach USD 141.6 billion by 2024, at a CAGR of 54.9% between 2019 and 2024. Factors such inclination of businesses toward the OPEX model rather than the CAPEX model; superior benefits offered by PCaaS business model; and additional advantages of the PCaaS model, such as flexibility and scalability, are driving the market towards high growth. The restraining factor for PCaaS is lack of product differentiation.

“Services segment to hold the largest share of PCaaS market during the forecast period”
The PCaaS agreement includes a variety of support and maintenance services. The PCaaS service suite consists of a collection of PC lifecycle services, which include installation, deployment and integration, asset recovery services, and repair and maintenance services as per the end-user requirements. These services offered are flexible since they can be tailored and customized. Many PC OEMs are offering direct services as per the contract. Also, there are managed service providers, and value-added resellers (VARs) who have been partnering with different hardware manufacturers, and software vendors, and provide complete PCaaS solutions under their brand names.

“Large enterprises to grow at a higher CAGR, during the forecast period “
Organizations with more than 500 employees are considered as large enterprises. Reduction in IT support and procurement workload, option to acquire the latest technology faster, and reduction in the cost of PC deployment are the major reasons why large enterprises are opting PCaaS. Large enterprises have a huge network of IT devices. Moreover, maintenance of these devices has a lot of costs associated with it; many IT departments also lack the expertise to assess the latest workplace solutions for availability, scalability, security, and other organization-specific compliances. PCaaS offers the maintenance of hardware, software, and other related services at a fixed monthly price helping large organizations to save costs.

“The PCaaS market in North America to hold the largest share during the forecast period”
North America contributes significantly to the PCaaS market, and the market is expected to witness a higher growth rate in this region during the forecast period. North America has always been at the forefront of adopting new and innovative technologies, such as PCaaS solutions. The market in this region provides a suitable environment in terms of government regulations and compliance, for start-ups and SMEs. This region is home to some of the major PCaaS providers such as HP, Dell, Microsoft, and CompuCom. The service providers, ranging from small businesses to multinational companies, in this region, have extensive expertise in managing the IT infrastructure and maintaining the operations. The high demand for PCs in various industries is a dominant driving force substantiating the market growth in the region.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the PCaaS ecosystem.

Breakdown of primary participants’ profile:
By Company Type: Tier 1 = 35%, Tier 2 = 45%, and Tier 3 = 20%
By Designation: C-Level Executives = 40%, Directors = 35%, and Others = 25%
By Region: North America = 40%, Europe = 20%, APAC = 30%, and RoW = 10%

Lenovo (Hong Kong), Hewlett-Packard (US), Dell Technologies (US), CompuCom Systems (US), Microsoft (US), Service IT Direct (Bizbang) (US), StarHub (Singapore), Telia (Sweden), Arrow Electronics (US), SHI International (US), Softcat (England), Computer System Australia (CSA) (Australia), PC Connection (US), Hemmersbach (Germany), ATEA Group (Norway), SYNNEX Corporation (US), Zones (US), CHG-MERIDIAN (Germany), Innova Technology Services (UK), Utopic Software (US), Intel Corporation (US), XMA LTD (England), Capgemini (France), RAM-Tech PC Solutions (US), Panasonic Corporation (Japan), and Computacentre (UK) are a few major players in the PCaaS market.

Research Coverage:
Offering, enterprise type, vertical, and geography are the segments covered in this report. It also gives a detailed view of the market across four main regions: North America, Europe, APAC, and RoW.
Reasons to Buy the Report:
This report includes statistics pertaining to the PCaaS market in terms of the offering, enterprise type, vertical, and geography, along with their respective market sizes.
Major drivers, restraints, opportunities, and challenges for the PCaaS market have been provided in detail in this report.
The report includes illustrative segmentation, analysis, and forecast for the PCaaS market based on its segments and subsegments.


  • INTRODUCTION
    • STUDY OBJECTIVES
    • DEFINITION
    • STUDY SCOPE
      • MARKETS COVERED
      • YEARS CONSIDERED
    • CURRENCY
    • LIMITATIONS
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
      • BOTTOM-UP APPROACH
      • TOP-DOWN APPROACH
    • MARKET BREAKDOWN AND DATA TRIANGULATION
    • RESEARCH ASSUMPTIONS
  • EXECUTIVE SUMMARY
  • PREMIUM INSIGHTS
    • ATTRACTIVE OPPORTUNITIES FOR GROWTH OF PC AS A SERVICE MARKET
    • GLOBAL PCAAS MARKET, BY OFFERING
    • GLOBAL PCAAS MARKET, BY ENTERPRISE TYPE
    • GLOBAL PCAAS MARKET, BY VERTICAL
    • GLOBAL PCAAS MARKET, BY GEOGRAPHY
  • MARKET OVERVIEW
    • INTRODUCTION
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
  • INDUSTRY TRENDS
    • INTRODUCTION
    • VALUE CHAIN ANALYSIS
      • SOLUTION PROVIDERS
      • MANAGED SERVICE PROVIDERS
      • END USERS
    • INDUSTRY TRENDS
      • RISING TREND OF OEMS BECOMING MULTIBRAND HARDWARE PROVIDERS
      • GROWING NUMBER OF MANAGED SERVICE PROVIDERS
  • PCAAS MARKET, BY OFFERING
    • INTRODUCTION
      • Table PC AS A SERVICE MARKET, BY OFFERING, 2016-2024 (USD BILLION)
    • HARDWARE
      • Table PC AS A SERVICE MARKET FOR HARDWARE, BY REGION, 2016-2024 (USD BILLION)
      • Table PC AS A SERVICE MARKET, BY DEVICE TYPE, 2016-2024 (USD MILLION)
      • DESKTOPS
        • Table PC AS A SERVICE MARKET FOR DESKTOPS, BY REGION, 2016-2024 (USD MILLION)
      • LAPTOPS, NOTEBOOKS, AND TABLETS
        • Table PC AS A SERVICE MARKET FOR LAPTOPS, NOTEBOOKS, AND TABLETS, BY REGION, 2016-2024 (USD MILLION)
    • SOFTWARE
      • NORTH AMERICA TO ACCOUNT FOR LARGEST DEMAND OF SOFTWARE BY 2024
        • Table PC AS A SERVICE MARKET FOR SOFTWARE, BY REGION, 2016-2024 (USD BILLION)
    • SERVICES
      • GROWING DEMAND FOR SUPPORT AND MAINTENANCE SERVICES TO DRIVE THE MARKET FOR PCAAS
        • Table PC AS A SERVICE MARKET FOR SERVICES, BY REGION, 2016-2024 (USD BILLION)
  • PCAAS MARKET, BY ENTERPRISE TYPE
    • INTRODUCTION
      • Table PC AS A SERVICE MARKET, BY ENTERPRISE TYPE, 2016-2024 (USD BILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES (SMES)
      • SHIFTING SME'S PREFERENCE TOWARDS OPEX BUSINESS MODEL TO PROPEL THE MARKET FOR PCAAS
        • Table PC AS A SERVICE MARKET FOR SMES, BY REGION, 2016-2024 (USD BILLION)
    • LARGE ENTERPRISES
      • REDUCTION IN IT SUPPORT AND PROCUREMENT WORKLOAD TO CREATE DEMAND FOR PCAAS IN THIS SEGMENT
        • Table PC AS A SERVICE MARKET FOR LARGE ENTERPRISES, BY REGION, 2016-2024 (USD BILLION)
  • PCAAS MARKET, BY VERTICAL
    • INTRODUCTION
      • Table PC AS A SERVICE MARKET, BY VERTICAL, 2016-2024 (USD BILLION)
    • IT & TELECOMMUNICATIONS
      • NORTH AMERICA TO ACCOUNT FOR LARGEST DEMAND OF PCAAS BY 2024
        • Table PC AS A SERVICE MARKET FOR IT & TELECOMMUNICATIONS, BY REGION, 2016-2024 (USD MILLION)
    • HEALTHCARE & LIFE SCIENCES
      • THE GROWING NEED TO PROVIDE BETTER SERVICES TO PATIENTS TO DRIVE THE MARKET FOR PCAAS IN HEALTHCARE & LIFE SCIENCE VERTICAL
        • Table PC AS A SERVICE MARKET FOR HEALTHCARE & LIFE SCIENCES, BY REGION, 2016-2024 (USD MILLION)
    • EDUCATION
      • INCREASING USE OF TECHNOLOGY TO DEVELOP AND TRAIN STUDENTS EFFECTIVELY WILL PROPEL THE MARKET OF PCAAS
        • Table PC AS A SERVICE MARKET FOR EDUCATION VERTICAL, BY REGION, 2016-2024 (USD MILLION)
    • BANKING, FINANCIAL SERVICES AND INSURANCE (BFSI)
      • INCREASING AWARENESS ABOUT PCAAS SOLUTION IN BFSI TO DRIVE THIS MARKET
        • Table PC AS A SERVICE MARKET FOR BFSI, BY REGION, 2016-2024 (USD MILLION)
    • GOVERNMENT
      • GROWING INTEREST OF GOVERNMENT AGENCIES TOWARDS PCAAS SOLUTION TO DRIVE THIS MARKET
        • Table PC AS A SERVICE MARKET FOR GOVERNMENT, BY REGION, 2016-2024 (USD MILLION)
    • OTHER (RETAIL AND MANUFACTURING)
      • RETAIL AND MANUFACTURING ARE THE MAJOR CONTRIBUTORS FOR PCAAS IN THIS SEGMENT
        • Table PC AS A SERVICE MARKET FOR OTHER VERTICALS (RETAIL & MANUFACTURING), BY REGION, 2016-2024 (USD MILLION)
  • GEOGRAPHIC ANALYSIS
    • INTRODUCTION
      • Table PC AS A SERVICE MARKET, BY REGION, 2016-2024 (USD BILLION)
    • NORTH AMERICA
      • Table PC AS A SERVICE MARKET IN NORTH AMERICA, BY OFFERING, 2016-2024 (USD BILLION)
      • Table PC AS A SERVICE MARKET IN NORTH AMERICA, BY DEVICE TYPE, 2016-2024 (USD MILLION)
      • Table PC AS A SERVICE MARKET IN NORTH AMERICA, BY ENTERPRISE TYPE, 2016-2024 (USD BILLION)
      • Table PC AS A SERVICE MARKET IN NORTH AMERICA, BY VERTICAL, 2016-2024 (USD MILLION)
      • US
      • CANADA AND MEXICO
    • EUROPE
      • Table PC AS A SERVICE MARKET IN EUROPE, BY OFFERING, 2016-2024 (USD BILLION)
      • Table PC AS A SERVICE MARKET IN EUROPE, BY DEVICE TYPE, 2016-2024 (USD MILLION)
      • Table PC AS A SERVICE MARKET IN EUROPE, BY ENTERPRISE TYPE, 2016-2024 (USD BILLION)
      • Table PC AS A SERVICE MARKET IN EUROPE, BY VERTICAL, 2016-2024 (USD MILLION)
      • UK
      • FRANCE
      • GERMANY
      • REST OF EUROPE
    • APAC
      • Table PC AS A SERVICE MARKET IN APAC, BY OFFERING, 2016-2024 (USD MILLION)
      • Table PC AS A SERVICE MARKET IN APAC, BY DEVICE TYPE, 2016-2024 (USD MILLION)
      • Table PC AS A SERVICE MARKET IN APAC, BY ENTERPRISE TYPE, 2016-2024 (USD BILLION)
      • Table PC AS A SERVICE MARKET IN APAC, BY VERTICAL, 2016-2024 (USD MILLION)
      • AUSTRALIA & NEW ZEALAND
      • INDIA
      • JAPAN
      • CHINA
      • REST OF APAC
    • REST OF THE WORLD
      • RISING DEMAND FOR SERVICE OFFERINGS TO DRIVE THE MARKET FOR PCAAS IN REST OF THE WORLD
        • Table PC AS A SERVICE MARKET IN ROW, BY OFFERING, 2016-2024 (USD MILLION)
        • Table PC AS A SERVICE MARKET IN ROW, BY DEVICE TYPE, 2016-2024 (USD MILLION)
        • Table PC AS A SERVICE MARKET IN ROW, BY ENTERPRISE TYPE, 2016-2024 (USD MILLION)
        • Table PC AS A SERVICE MARKET IN ROW, BY VERTICAL, 2016-2024 (USD MILLION)
  • COMPETITIVE LANDSCAPE
    • OVERVIEW
    • PLAYER RANKING ANALYSIS: PCAAS MARKET
    • COMPETITIVE LEADERSHIP MAPPING
      • VISIONARY LEADERS
      • DYNAMIC DIFFERENTIATORS
      • INNOVATORS
      • EMERGING COMPANIES
    • COMPETITIVE SITUATIONS AND TRENDS
      • PRODUCT LAUNCHES AND DEVELOPMENTS
      • AGREEMENTS, PARTNERSHIPS, CONTRACTS, JOINT VENTURES, AND COLLABORATIONS
      • EXPANSIONS AND INVESTMENTS
      • MERGERS AND ACQUISITIONS
  • COMPANY PROFILES
    • INTRODUCTION
    • KEY PLAYERS
      • LENOVO
      • HEWLETT-PACKARD COMPANY (HP)
      • DELL TECHNOLOGIES
      • COMPUCOM SYSTEMS (OFFICE DEPOT)
      • MICROSOFT
      • HEMMERSBACH GMBH & CO. KG
      • SERVICE IT DIRECT (BIZBANG)
      • STARHUB
      • TELIA
      • ARROW ELECTRONICS
      • SHI INTERNATIONAL CORP.
    • OTHER IMPORTANT PLAYERS
      • SOFTCAT
      • COMPUTER SYSTEM AUSTRALIA (CSA)
      • PC CONNECTION
      • ATEA GLOBAL SERVICES (ATEA GROUP)
      • SYNNEX CORPORATION
      • ZONES
      • CHG-MERIDIAN
      • INNOVA TECHNOLOGY SERVICES
    • KEY INNOVATORS
      • UTOPIC SOFTWARE
      • INTEL CORPORATION
      • XMA LTD
      • CAPGEMINI
      • RAM-TECH PC SOLUTIONS
      • PANASONIC CORPORATION
      • COMPUTACENTRE
  • APPENDIX
    • INSIGHTS FROM INDUSTRY EXPERTS
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

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