Global Insurance Customer Relationship Management (CRM) Software Market Growth (Status and Outlook) 2026-2032
Description
The global Insurance Customer Relationship Management (CRM) Software market size is predicted to grow from US$ 418 million in 2025 to US$ 661 million in 2032; it is expected to grow at a CAGR of 5.4% from 2026 to 2032.
Insurance Customer Relationship Management (CRM) software is a specialized class of CRM systems tailored to the needs of insurance carriers, agencies, and brokers. It combines traditional CRM capabilities with industry-specific features to manage policy lifecycle, claims, underwriting, and customer interactions more effectively.
United States market for Insurance Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2025 to US$ million by 2032, at a CAGR of % from 2026 through 2032.
China market for Insurance Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2025 to US$ million by 2032, at a CAGR of % from 2026 through 2032.
Europe market for Insurance Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2025 to US$ million by 2032, at a CAGR of % from 2026 through 2032.
Global key Insurance Customer Relationship Management (CRM) Software players cover Vertafore, Agent CRM, Better Agency, HubSpot, Damco Solutions, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2025.
LPI (LP Information)' newest research report, the “Insurance Customer Relationship Management (CRM) Software Industry Forecast” looks at past sales and reviews total world Insurance Customer Relationship Management (CRM) Software sales in 2025, providing a comprehensive analysis by region and market sector of projected Insurance Customer Relationship Management (CRM) Software sales for 2026 through 2032. With Insurance Customer Relationship Management (CRM) Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Insurance Customer Relationship Management (CRM) Software industry.
This Insight Report provides a comprehensive analysis of the global Insurance Customer Relationship Management (CRM) Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Insurance Customer Relationship Management (CRM) Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Insurance Customer Relationship Management (CRM) Software market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Insurance Customer Relationship Management (CRM) Software and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Insurance Customer Relationship Management (CRM) Software.
This report presents a comprehensive overview, market shares, and growth opportunities of Insurance Customer Relationship Management (CRM) Software market by product type, application, key players and key regions and countries.
Segmentation by Type:
Cloud-based
On-premise
Segmentation by Functionality:
Customer Information Management
Sales Management
Claims Management
Others
Segmentation by Technical Architecture:
Traditional Architecture
Cloud-Native Architecture
Artificial Intelligence and Big Data Architecture
Segmentation by Application:
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Vertafore
Agent CRM
Better Agency
HubSpot
Damco Solutions
InsuredMine
insureio
Thryv
Salesmate
Flamon Cloudtech
Vtiger
Zoho
Please note: The report will take approximately 2 business days to prepare and deliver.
Insurance Customer Relationship Management (CRM) software is a specialized class of CRM systems tailored to the needs of insurance carriers, agencies, and brokers. It combines traditional CRM capabilities with industry-specific features to manage policy lifecycle, claims, underwriting, and customer interactions more effectively.
United States market for Insurance Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2025 to US$ million by 2032, at a CAGR of % from 2026 through 2032.
China market for Insurance Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2025 to US$ million by 2032, at a CAGR of % from 2026 through 2032.
Europe market for Insurance Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2025 to US$ million by 2032, at a CAGR of % from 2026 through 2032.
Global key Insurance Customer Relationship Management (CRM) Software players cover Vertafore, Agent CRM, Better Agency, HubSpot, Damco Solutions, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2025.
LPI (LP Information)' newest research report, the “Insurance Customer Relationship Management (CRM) Software Industry Forecast” looks at past sales and reviews total world Insurance Customer Relationship Management (CRM) Software sales in 2025, providing a comprehensive analysis by region and market sector of projected Insurance Customer Relationship Management (CRM) Software sales for 2026 through 2032. With Insurance Customer Relationship Management (CRM) Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Insurance Customer Relationship Management (CRM) Software industry.
This Insight Report provides a comprehensive analysis of the global Insurance Customer Relationship Management (CRM) Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Insurance Customer Relationship Management (CRM) Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Insurance Customer Relationship Management (CRM) Software market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Insurance Customer Relationship Management (CRM) Software and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Insurance Customer Relationship Management (CRM) Software.
This report presents a comprehensive overview, market shares, and growth opportunities of Insurance Customer Relationship Management (CRM) Software market by product type, application, key players and key regions and countries.
Segmentation by Type:
Cloud-based
On-premise
Segmentation by Functionality:
Customer Information Management
Sales Management
Claims Management
Others
Segmentation by Technical Architecture:
Traditional Architecture
Cloud-Native Architecture
Artificial Intelligence and Big Data Architecture
Segmentation by Application:
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Vertafore
Agent CRM
Better Agency
HubSpot
Damco Solutions
InsuredMine
insureio
Thryv
Salesmate
Flamon Cloudtech
Vtiger
Zoho
Please note: The report will take approximately 2 business days to prepare and deliver.
Table of Contents
103 Pages
- *This is a tentative TOC and the final deliverable is subject to change.*
- 1 Scope of the Report
- 2 Executive Summary
- 3 Insurance Customer Relationship Management (CRM) Software Market Size by Player
- 4 Insurance Customer Relationship Management (CRM) Software by Region
- 5 Americas
- 6 APAC
- 7 Europe
- 8 Middle East & Africa
- 9 Market Drivers, Challenges and Trends
- 10 Global Insurance Customer Relationship Management (CRM) Software Market Forecast
- 11 Key Players Analysis
- 12 Research Findings and Conclusion
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