Global Business Process Services (BPS) Market Growth (Status and Outlook) 2025-2031
Description
According to this study, the global Business Process Services (BPS) market size will reach US$ 7130 million by 2031.
Business Process Services (BPS) refers to the outsourcing of specific business processes to a third-party service provider. These services typically involve repetitive, non-core business activities such as finance, human resources, customer service, supply chain management, and IT functions. BPS helps organizations improve operational efficiency, reduce costs, and focus on their core business by offloading routine tasks.
In the current market, with the acceleration of globalization and the rapid development of technology, the scale of the BPS market continues to expand. Many companies have achieved significant cost reductions and improved operational efficiency and flexibility by outsourcing business processes. Especially for small and medium-sized enterprises, BPS provides them with an effective way to quickly enter the global market and enhance core competitiveness. At the same time, large enterprises have also transformed their resource allocation methods through outsourcing, focusing on core business and innovation, and improving organizational agility. In addition, with the continuous advancement of technologies such as automation, artificial intelligence (AI), and big data analysis, traditional manual business processes are being replaced by more and more intelligent systems. This trend not only improves the quality and efficiency of services, but also further promotes the development of BPS towards higher-level technologies and knowledge processes.
LPI (LP Information)' newest research report, the “Business Process Services (BPS) Industry Forecast” looks at past sales and reviews total world Business Process Services (BPS) sales in 2024, providing a comprehensive analysis by region and market sector of projected Business Process Services (BPS) sales for 2025 through 2031. With Business Process Services (BPS) sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Business Process Services (BPS) industry.
This Insight Report provides a comprehensive analysis of the global Business Process Services (BPS) landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Business Process Services (BPS) portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Business Process Services (BPS) market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Business Process Services (BPS) and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Business Process Services (BPS).
This report presents a comprehensive overview, market shares, and growth opportunities of Business Process Services (BPS) market by product type, application, key players and key regions and countries.
Segmentation by Type:
Front Desk Service
Back Desk Service
Segmentation by Application:
BFSI
Healthcare
Retail and E-commerce
Manufacturing
Telecommunications
Other
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Accenture
IBM Global Services
Tata Consultancy Services (TCS)
Cognizant Technology Solutions
Genpact
Wipro
Infosys BPM
Capgemini
Teleperformance
Sitel Group
Avaloq
Alorica
HCL Technologies
DXC Technology
LTIMindtree
TD Synnex
Exl Service
Aon Hewitt
Cyfuture
Coforge
Amdocs
Atos SE
Concentrix Corporation
Please note: The report will take approximately 2 business days to prepare and deliver.
Business Process Services (BPS) refers to the outsourcing of specific business processes to a third-party service provider. These services typically involve repetitive, non-core business activities such as finance, human resources, customer service, supply chain management, and IT functions. BPS helps organizations improve operational efficiency, reduce costs, and focus on their core business by offloading routine tasks.
In the current market, with the acceleration of globalization and the rapid development of technology, the scale of the BPS market continues to expand. Many companies have achieved significant cost reductions and improved operational efficiency and flexibility by outsourcing business processes. Especially for small and medium-sized enterprises, BPS provides them with an effective way to quickly enter the global market and enhance core competitiveness. At the same time, large enterprises have also transformed their resource allocation methods through outsourcing, focusing on core business and innovation, and improving organizational agility. In addition, with the continuous advancement of technologies such as automation, artificial intelligence (AI), and big data analysis, traditional manual business processes are being replaced by more and more intelligent systems. This trend not only improves the quality and efficiency of services, but also further promotes the development of BPS towards higher-level technologies and knowledge processes.
LPI (LP Information)' newest research report, the “Business Process Services (BPS) Industry Forecast” looks at past sales and reviews total world Business Process Services (BPS) sales in 2024, providing a comprehensive analysis by region and market sector of projected Business Process Services (BPS) sales for 2025 through 2031. With Business Process Services (BPS) sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Business Process Services (BPS) industry.
This Insight Report provides a comprehensive analysis of the global Business Process Services (BPS) landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Business Process Services (BPS) portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Business Process Services (BPS) market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Business Process Services (BPS) and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Business Process Services (BPS).
This report presents a comprehensive overview, market shares, and growth opportunities of Business Process Services (BPS) market by product type, application, key players and key regions and countries.
Segmentation by Type:
Front Desk Service
Back Desk Service
Segmentation by Application:
BFSI
Healthcare
Retail and E-commerce
Manufacturing
Telecommunications
Other
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Accenture
IBM Global Services
Tata Consultancy Services (TCS)
Cognizant Technology Solutions
Genpact
Wipro
Infosys BPM
Capgemini
Teleperformance
Sitel Group
Avaloq
Alorica
HCL Technologies
DXC Technology
LTIMindtree
TD Synnex
Exl Service
Aon Hewitt
Cyfuture
Coforge
Amdocs
Atos SE
Concentrix Corporation
Please note: The report will take approximately 2 business days to prepare and deliver.
Table of Contents
152 Pages
- *This is a tentative TOC and the final deliverable is subject to change.*
- 1 Scope of the Report
- 2 Executive Summary
- 3 Business Process Services (BPS) Market Size by Player
- 4 Business Process Services (BPS) by Region
- 5 Americas
- 6 APAC
- 7 Europe
- 8 Middle East & Africa
- 9 Market Drivers, Challenges and Trends
- 10 Global Business Process Services (BPS) Market Forecast
- 11 Key Players Analysis
- 12 Research Findings and Conclusion
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