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2025 Diagnostic Imaging Equipment Service Market Outlook Report - Science and Medicine Group

Publisher IMV Medical Information
Published Oct 03, 2025
Length 257 Pages
SKU # TMG20463564

Description

U.S. hospitals have been closely scrutinizing their capital and operating costs for imaging equipment. With continued pressure on their revenue sources, coverage for equipment maintenance, repair, and value-added services continue to be critical considerations in such budgetary decisions. As their use and deployment of imaging equipment continues to grow, hospitals and healthcare systems are seeking to consolidate and standardize their post-warranty service contracts across their imaging locations to decrease their operating costs, while gaining improved value for the support services they receive.

IMV’s 2025 Diagnostic Imaging Equipment Service Outlook Report provides insight into the types of post-warranty service arrangements used by U.S. hospitals for eleven key imaging modalities. This report quantifies the market shares of the imaging equipment manufacturers (OEMs) vs. third-party service providers, describes the use of different types of service contract arrangements by modality, the types of support services preferred, and identifies trends in priorities for future service contracts and preferred contract types.

Major imaging modalities covered in this report:
  • CT scanners
  • Fixed MRI scanners
  • Fixed PET or PET/CT
  • Fixed Nuclear Medicine cameras (SPECT/CT, SPECT-only, and planar-only units)
  • Fixed C-arm systems used primarily for interventional and/or cardiac procedures (e.g., specials, angio labs, vascular labs, cath labs, hybrid OR)
  • Portable C-arm units
  • Fixed Radiographic Fluoroscopy (RF) units (without fixed C-arms)
  • Fixed General X-ray Radiography units (DR, CR, or analog)
  • Mobile general x-ray units
  • X-ray mammography units
  • Ultrasound units
Questions answered by this report:
  • What are the key department priorities for managing imaging equipment over the next few years?
  • What is the estimated market size of hospital service-related spending?
  • How is this market split between contracts with OEMs vs. third-party service providers, as well as service purchased outside of contract coverage?
  • What percentage of service budgets are spent by modality, including CT, MR, PET, NM, fixed & portable C-arms, RF, general x-ray, mammography, and ultrasound?
  • What type of post-warranty service arrangements is preferred for each imaging modality, including full- service, shared-service, and multi-vendor contracts?
  • What mix of OEM vs. third-party service providers are currently being utilized for each imaging modality?
  • To what extent do existing service arrangements include value-added features such as on-site response time, remote diagnostics, and cybersecurity services?
  • What types of service contract issues are priorities for hospitals to address over the next few years?
  • What will be the preferred coverage types and support services for inclusion in future service contracts?
  • Who are the key decision makers for service contract arrangements?
Please Note: Single user allows for up to 3 users for this report.

Table of Contents

257 Pages
I. Background and Objectives
II.Executive Summary
III.Findings
A. Department Priorities for Managing Imaging Equipment Over the Next Few Years
1.Department Priorities Over the Next Three Years in Managing Imaging Equipment,as of 2025 Survey
2.Department Priorities Over the Next Few Years in Managing Imaging Equipment, by IMV Study Year,2013 to 2025
3.Department Priorities Over the Next Three Years, by Employment Type, as of 2025 Survey
4.Department Priorities Over the Next Three Years, by Respondent Type, as of 2025 Survey
5.Department Priorities Over the Next Three Years in Managing Imaging Equipment, by HospitalBed Size, as of 2025 Survey
6.Department Priorities Over the Next Three Years in Managing Imaging Equipment, by Location Type,as of 2025 Survey
B. Imaging Equipment Service Spending by U.S. Hospitals
1.Projected Service-Related Spending for Diagnostic Imaging Equipment, by Hospital Bed Size,as of 2025 Survey
2.Projected Service-Related Spending for Diagnostic Imaging Equipment, by Budget Year,as of 2025 Survey
3.Projected Service-Related Spending for Diagnostic Imaging Equipment in 2024, by Service ContractType, as of 2025 Survey
4.Projected Service-Related Spending for Diagnostic Imaging Equipment in 2024, by Service ContractType, by Bed Size, as of 2025 Survey
5.Projected Service-Related Spending for Diagnostic Imaging Equipment in 2024, by Service Contract Type, by Hospital Bed Size, as of 2025 Survey
6.Percent of Hospitals Using OEMs vs. Third Party Service Contracts vs. Service Spending Outside ofContract Coverage for Diagnostic Imaging Equipment, by Service Contract Type, by Bed Size,as of 2025 Survey
7.2024 Share of Service Expenditures ($K) by Service Provider for All Imaging Service Arrangements,as of 2025 Survey
8.2024 Share of Service Expenditures by Service Provider for All Imaging Service Arrangements,by Bed Size, as of 2025 Survey
9.Total Expenditures for All Diagnostic Imaging Service Arrangements, by Service Provider,2013-2024 Budgets
10.2024 Expenditures ($M) where the Service Provider is an OEM, by OEM Service Provider,as of 2025 Survey
11.Percentage of Total Service-Related Expenditures for Diagnostic Imaging Equipment in 2024, by Modality,as of 2025 Survey
12.Total 2024 Service-Related Expenditures for Diagnostic Imaging Equipment, by Modality,as of 2025 Survey
13.Percentage of Total Service-Related Expenditures for Diagnostic Imaging Equipment in 2024, by Modality,as of 2025 Survey
C. Service Providers Used for Post-Warranty Service
1.Whether Hospitals have Post-Warranty Service Contracts with Manufacturers vs. Third Parties,as of 2025 Survey
2.Whether Hospitals have Post-Warranty Service Contracts with Imaging Equipment Manufacturers,by Bed Size, as of 2025 Survey
3.Whether Hospitals have Post-Warranty Service Contracts with Third Party Service Providers, byBed Size, as of 2025 Survey
4.Outside Service Providers Hospitals Have Post-Warranty Service Contracts With, as of 2025 Survey
5.Outside Service Providers Hospitals Have Post-Warranty Service Contracts With,2023 to 2025 Survey
6.Outside Service Providers Hospitals Have Post-Warranty Service Contracts With, by Hospital Bed Size, as of 2025 Survey
7.Outside Service Providers Hospitals Have Post-Warranty Service Contracts With, by Location Type, as of 2025 Survey
8.Service Providers Ranked as a Top Three Provider in Terms of 2024 Service Spending, as of 2025 Survey
9.Service Providers Ranked as a Top Three Provider in Terms of 2022 to 2024 Service Spending, as of 2025 Survey
10.Imaging Modalities Supported by “Top 3” Service Providers for Post-Warranty Service, as of 2025 Survey .. 36
11.Imaging Modalities Supported by “Top 3” Service Providers for Post-Warranty Service, by Hospital BedSize, as of 2025 Survey
12.Top Providers for Post-Warranty Service Arrangements for Diagnostic Imaging Equipment,by Modality, as of 2025 Survey
13.Imaging Modalities Covered in Post-Warranty Service Arrangements, by OEM Service Provider,as of 2025 Survey
14.Modalities Which Use Third-Party Replacement Parts, as of 2025 Survey
15.Modalities Which Use Third-Party Replacement Parts, for Sites Having that Modality, as of 2025 Survey
D. Present Use of Service Arrangements, by Modality
1.Types of Service Arrangements Provided by Service Providers for Imaging Equipment
2.% of Sites Having Service Arrangement Types with "Top 3" Service Providers, by Combinations of Multi- vs. Single-Modality and Multi- vs. Single-OEM Covered, as of 2025 Survey
3.% of Sites Having Service Arrangement Types, by Combinations of Multi- vs. Single-Modality and
Multi- vs. Single-OEM Covered, by Bed Size, as of 2025 Survey
4.% of Sites Having Service Arrangement Types with "Top 3" Service Providers, by Combinations of Multi-vs. Single-Modality and Multi- vs. Single-OEM Covered, as of 2025 Survey
5.% of Sites Having Service Arrangement Types with "Top 3" Service Providers, by Combinations of Multi-vs. Single-Modality and Multi- vs. Single-OEM Covered, by Hospital Ownership Type, as of 2025 Survey
6.% of Sites Having Service Arrangement Types with "Top 3" Service Providers, by Combinations of Multi-vs. Single-Modality and Multi- vs. Single-OEM Covered, by Location Type, as of 2025 Survey
7.Service Arrangement Types, by Modality Covered, as of 2025 Survey
8.Whether “Top 3” Service Providers Support Only One Modality vs. Multiple Modalities Post Warranty,by Modality, as of 2025 Survey
9.Scope of Post-Warranty Service Coverage with “Top 3” Service Providers, by Modality, as of 2025 Survey . 49
10.Scope of Post-Warranty Service Coverage with “Top 3” Service Providers, by Modality, as of 2025 Survey . 50
11.Types of Service Contract Arrangements, by Modality, as of 2025 Survey
12.CT: Scope of Post-Warranty Service Coverage, as of 2025 Survey
13.CT: Types of Service Contract Arrangements, as of 2025 Survey
14.CT: Types of Service Contract Arrangements, by Location Type, as of 2025 Survey
15.CT: Service Provider Presence vs. Manufacturers Covered, as of 2025 Survey
16.CT: Manufacturers Covered Under Service Contract Arrangements, as of 2025 Survey
17.CT: Support Services Included in Post-Warranty Service Contracts, as of 2025 Survey
18.CT: Contracted Response Time for On-Site Service Visits, as of 2025 Survey
19.CT: Contracted Response Time for On-Site Service Visits, by Location Type, as of 2025 Survey
20.Fixed MRI: Scope of Post-Warranty Service Coverage, as of 2025 Survey
21.Fixed MRI: Types of Service Contract Arrangements, as of 2025 Survey
22.Fixed MRI: Types of Service Contract Arrangements, by Location Type, as of 2025 Survey
23.Fixed MRI: Service Provider Presence vs. Manufacturers Covered, as of 2025 Survey
24.Fixed MRI: Manufacturers Covered Under Service Contract Arrangements, as of 2025 Survey
25.Fixed MRI: Support Services Included in Post-Warranty Service Contracts, as of 2025 Survey
26.Fixed MRI: Contracted Response Time for On-Site Service Visits, as of 2025 Survey
27.Fixed MRI: Contracted Response Time for On-Site Service Visits, by Location Type, as of 2025 Survey
28.Fixed PET & PET/CT: Scope of Post-Warranty Service Coverage, as of 2025 Survey
29.Fixed PET & PET/CT: Types of Service Contract Arrangements, as of 2025 Survey
30.Fixed PET & PET/CT: Types of Service Contract Arrangements, by Location Type, as of 2025 Survey
31.Fixed PET & PET/CT: Service Provider Presence vs. Manufacturers Covered, as of 2025 Survey
32.Fixed PET & PET/CT: Manufacturers Covered Under Service Contract Arrangements, as of 2025 Survey
33.Fixed PET & PET/CT: Support Services Included in Post-Warranty Service Contracts, as of 2025 Survey
34.Fixed PET & PET/CT: Contracted Response Time for On-Site Service Visits, as of 2025 Survey
35.Fixed PET & PET/CT: Contracted Response Time for On-Site Service Visits,by Location Type, as of 2025 Survey
36.NM: Scope of Post-Warranty Service Coverage, as of 2025 Survey
37.NM: Types of Service Contract Arrangements, as of 2025 Survey
38.NM: Types of Service Contract Arrangements, by Location Type, as of 2025 Survey
39.NM: Service Provider Presence vs. Manufacturers Covered, as of 2025 Survey
40.NM: Manufacturers Covered Under Service Contract Arrangements, as of 2025 Survey
41.NM: Support Services Included in Post-Warranty Service Contracts, as of 2025 Survey
42.NM: Contracted Response Time for On-Site Service Visits, as of 2025 Survey
43.NM: Contracted Response Time for On-Site Service Visits, by Location Type, as of 2025 Survey
44.Fixed C-arms: Scope of Post-Warranty Service Coverage, as of 2025 Survey
45.Fixed C-arms: Types of Service Contract Arrangements, as of 2025 Survey
46.Fixed C-arms: Types of Service Contract Arrangements, by Location Type, as of 2025 Survey
47.Fixed C-arms: Service Provider Presence vs. Manufacturers Covered, as of 2025 Survey
48.Fixed C-arms: Manufacturers Covered Under Service Contract Arrangements, as of 2025 Survey
49.Fixed C-arms: Support Services Included in Post-Warranty Service Contracts, as of 2025 Survey
50.Fixed C-arms: Contracted Response Time for On-Site Service Visits, as of 2025 Survey
51.Fixed C-arms: Contracted Response Time for On-Site Service Visits, by Location Type, as of 2025 Survey .. 86
52.Portable C-arms: Scope of Post-Warranty Service Coverage, as of 2025 Survey
53.Portable C-arms: Types of Service Contract Arrangements, as of 2025 Survey
54.Portable C-arms: Types of Service Contract Arrangements, by Location Type, as of 2025 Survey
55.Portable C-arms: Service Provider Presence vs. Manufacturers Covered, as of 2025 Survey
56.Portable C-arms: Manufacturers Covered Under Service Contract Arrangements, as of 2025 Survey
57.Portable C-arms: Support Services Included in Post-Warranty Service Contracts, as of 2025 Survey
58.Portable C-arms: Contracted Response Time for On-Site Service Visits, as of 2025 Survey
59.Portable C-arms: Contracted Response Time for On-Site Service Visits, by Location Type, as of2025 Survey
60.RF: Scope of Post-Warranty Service Coverage, as of 2025 Survey
61.RF: Types of Service Contract Arrangements, as of 2025 Survey
62.RF: Types of Service Contract Arrangements, by Location Type, as of 2025 Survey
63.RF: Service Provider Presence vs. Manufacturers Covered, as of 2025 Survey
64.RF: Manufacturers Covered Under Service Contract Arrangements, as of 2025 Survey
65.RF: Support Services Included in Post-Warranty Service Contracts, as of 2025 Survey
66.RF: Contracted Response Time for On-Site Service Visits, as of 2025 Survey
67.RF: Contracted Response Time for On-Site Service Visits, by Location Type, as of 2025 Survey
68.Fixed General X-ray: Scope of Post-Warranty Service Coverage, as of 2025 Survey
69.Fixed General X-ray: Types of Service Contract Arrangements, as of 2025 Survey
70.Fixed General X-ray: Types of Service Contract Arrangements, by Location Type, as of 2025 Survey
71.Fixed General X-ray: Service Provider Presence vs. Manufacturers Covered, as of 2025 Survey
72.Fixed General X-ray: Manufacturers Covered Under Service Contract Arrangements, as of 2025 Survey
73.Fixed General X-ray: Support Services Included in Post-Warranty Service Contracts, as of 2025 Survey
74.Fixed General X-ray: Contracted Response Time for On-Site Service Visits, as of 2025 Survey
75.Fixed General X-ray: Contracted Response Time for On-Site Service Visits, by Location Type, as of2025 Survey
76.Mobile X-ray: Scope of Post-Warranty Service Coverage, as of 2025 Survey
77.Mobile X-ray: Types of Service Contract Arrangements, as of 2025 Survey
78.Mobile X-ray: Types of Service Contract Arrangements, by Location Type, as of 2025 Survey
79.Mobile X-ray: Service Provider Presence vs. Manufacturers Covered, as of 2025 Survey
80.Mobile X-ray: Manufacturers Covered Under Service Contract Arrangements, as of 2025 Survey
81.Mobile X-ray: Support Services Included in Post-Warranty Service Contracts, as of 2025 Survey
82.Mobile X-ray: Contracted Response Time for On-Site Service Visits, as of 2025 Survey
83.Mobile X-ray: Contracted Response Time for On-Site Service Visits, by Location Type, as of 2025 Survey 114
84.Mammography: Scope of Post-Warranty Service Coverage, as of 2025 Survey
85.Mammography: Types of Service Contract Arrangements, as of 2025 Survey
86.Mammography: Types of Service Contract Arrangements, by Location Type, as of 2025 Survey
87.Mammography: Service Provider Presence vs. Manufacturers Covered, as of 2025 Survey
88.Mammography: Manufacturers Covered Under Service Contract Arrangements, as of 2025 Survey
89.Mammography: Support Services Included in Post-Warranty Service Contracts, as of 2025 Survey
90.Mammography: Contracted Response Time for On-Site Service Visits, as of 2025 Survey
91.Mammography: Contracted Response Time for On-Site Service Visits, by Location Type, as of2025 Survey
92.Ultrasound: Scope of Post-Warranty Service Coverage, as of 2025 Survey
93.Ultrasound: Types of Service Contract Arrangements, as of 2025 Survey
94.Ultrasound: Types of Service Contract Arrangements, by Location Type, as of 2025 Survey
95.Ultrasound: Service Provider Presence vs. Manufacturers Covered, as of 2025 Survey
96.Ultrasound: Manufacturers Covered Under Service Contract Arrangements, as of 2025 Survey
97.Ultrasound: Support Services Included in Post-Warranty Service Contracts, as of 2025 Survey
98.Ultrasound: Contracted Response Time for On-Site Service Visits, as of 2025 Survey
99.Ultrasound: Contracted Response Time for On-Site Service Visits, by Location Type, as of 2025 Survey
100.Imaging Service Provider - Open Ended Responses
E. Present Use of “Multi-OEM” Service Contracts, by Imaging Modality
1.Whether Primary Hospital has at Least One Multi-OEM Service Contract, as of 2025 Survey
2.Whether Primary Hospital has at Least One Multi-OEM Service Contract, by Bed Size,as of 2025 Survey
3.Whether Primary Hospital has at Least One Multi-OEM Service Contract, by Hospital Ownership Type, as of 2025 Survey
4.5., as of 2025 Survey
6.Multi-OEM Service Contracts with One or More Service Providers, as of 2025 Survey
7.Multi-OEM Service Contracts, with One or More Service Providers, by Bed Size,
as of 2025 Survey
8.Whether Primary Hospital has at Least One Multi-OEM Service Contract with a “Top 3” Service
Provider, as of 2025 Survey
9.Primary Service Providers Used for Multi-OEM Service Contracts, by Bed Size, as of 2025 Survey
10.Primary Service Providers Used for Multi-OEM Service Contracts, by Hospital Ownership Type,as of 2025 Survey
11.Whether Primary Hospital has at Least One Multi-OEM Service Contract, as of 2025 Survey
12.Primary Service Providers Used for Multi-OEM Service Contracts, by Location Type, as of 2025 Survey
13.Modalities Covered Under Multi-OEM Service Contracts, as of 2025 Survey
14.Modalities Covered Under Multi-OEM Service Contracts, by Service Provider, as of 2025 Survey
15.Modalities Covered Under Multi-OEM Service Contracts, for Sites Having Modality, as of 2025 Survey
16.Support Services Covered Under Multi-OEM Service Contracts, as of 2025 Survey
17.Support Services Covered Under Multi-OEM Service Contracts, by Bed Size, as of 2025 Survey
18.Support Services Covered Under Multi-OEM Service Contracts, by Location Type, as of 2025 Survey
19.Support Services Covered Under Multi-OEM Service Contracts, by Service Provider, as of 2025 Survey
20.CT: Number of Units Covered Under Multi-OEM Service Contracts, by Bed Size, as of 2025 Survey
21.CT: Brands Covered Under Multi-OEM Service Contracts, as of 2025 Survey
22.CT: Brands Covered Under Multi-OEM Service Contracts, by Service Provider, as of 2025 Survey
23.Fixed MRI: Number of Units Covered Under Multi-OEM Service Contracts, by Bed Size,as of 2025 Survey
24.Fixed MRI: Brands Covered Under Multi-OEM Service Contracts, as of 2025 Survey
25.Fixed MRI: Brands Covered Under Multi-OEM Service Contracts, by Service Provider,as of 2025 Survey
26.Fixed PET & PET/CT: Number of Units Covered Under Multi-OEM Service Contracts, as of 2025 Survey. 148
27.Fixed PET & PET/CT: Brands Covered Under Multi-OEM Service Contracts, as of 2025 Survey
28.Fixed PET & PET/CT: Brands Covered Under Multi-OEM Service Contracts, by Service Provider,as of 2025 Survey
29.NM: Number of Units Covered Under Multi-OEM Service Contracts, by Bed Size, as of 2025 Survey
30.NM: Brands Covered Under Multi-OEM Service Contracts, as of 2025 Survey
31.NM: Brands Covered Under Multi-OEM Service Contracts, by Service Provider, as of 2025 Survey
32.Fixed C-arms: Number of Units Covered Under Multi-OEM Service Contracts, by Bed Size, as of2025 Survey
33.Fixed C-arms: Brands Covered Under Multi-OEM Service Contracts, as of 2025 Survey
34.Fixed C-arms: Brands Covered Under Multi-OEM Service Contracts, by Service Provider, as of2025 Survey
35.Portable C-arms: Number of Units Covered Under Multi-OEM Service Contracts, by Bed Size,as of 2025 Survey
36.Portable C-arms: Brands Covered Under Multi-OEM Service Contracts, as of 2025 Survey
37.Portable C-arms: Brands Covered Under Multi-OEM Service Contracts, by Service Provider,as of 2025 Survey
38.RF: Number of Units Covered Under Multi-OEM Service Contracts, by Bed Size, as of 2025 Survey
39.RF: Brands Covered Under Multi-OEM Service Contracts, as of 2025 Survey
40.RF: Brands Covered Under Multi-OEM Service Contracts, by Service Provider, as of 2025 Survey
41.Fixed General X-ray: Number of Units Covered Under Multi-OEM Service Contracts, by Bed Size,as of 2025 Survey
42.Fixed General X-ray: Brands Covered Under Multi-OEM Service Contracts, as of 2025 Survey
43.Fixed General X-ray: Brands Covered Under Multi-OEM Service Contracts, by Service Provider,as of 2025 Survey
44.Mobile X-ray: Number of Units Covered Under Multi-OEM Service Contracts, by Bed Size,as of 2025 Survey
45.Mobile X-ray: Brands Covered Under Multi-OEM Service Contracts, as of 2025 Survey
46.Mobile X-ray: Brands Covered Under Multi-OEM Service Contracts, by Service Provider,as of 2025 Survey
47.Mammography: Number of Units Covered Under Multi-OEM Service Contracts, as of 2025 Survey
48.Mammography: Brands Covered Under Multi-OEM Service Contracts, as of 2025 Survey
49.Mammography: Brands Covered Under Multi-OEM Service Contracts, by Service Provider,as of 2025 Survey
50.Ultrasound: Number of Units Covered Under Multi-OEM Service Contracts, by Bed Size,as of 2025 Survey
51.Ultrasound: Brands Covered Under Multi-OEM Service Contracts, as of 2025 Survey
52.Ultrasound: Brands Covered Under Multi-OEM Service Contracts, by Service Provider, as of2025 Survey
F. Preferred Arrangements for Future Service Contracts, by Modality
1.Future Preferred Service Contract Arrangements, by Modality, All Respondents, as of 2025 Survey
2.Future Preferred Service Contract Arrangements, by Modality, for Sites Having Modality,as of 2025 Survey
3.Future Preferred Service Contract Arrangements, by Modality, for Sites Having Modality,as of 2025 Survey
4.CT: Future Preferred Service Contract Arrangements, by Bed Size, as of 2025 Survey
5.Fixed MRI: Future Preferred Service Contract Arrangements, by Bed Size, as of 2025 Survey
6.Fixed PET & PET/CT: Future Preferred Service Contract Arrangements, by Bed Size,as of 2025 Survey
7.NM: Future Service Contract Arrangements at Next Negotiations, by Bed Size, as of 2025 Survey
8.Fixed C-arms: Future Preferred Service Contract Arrangements, by Bed Size, as of2025 Survey
9.Portable C-arms: Future Preferred Service Contract Arrangements, by Bed Size,as of 2025 Survey
10.RF: Future Preferred Service Contract Arrangements, by Bed Size, as of 2025 Survey
11.Fixed General X-ray: Future Preferred Service Contract Arrangements, by Bed Size,as of 2025 Survey
12.Mobile X-ray: Future Preferred Service Contract Arrangements, by Bed Size,as of 2025 Survey
13.Mammography: Future Preferred Service Contract Arrangements, by Bed Size,as of 2025 Survey
14.Ultrasound: Future Service Contract Arrangements at Next Negotiations, by Bed Size, as of2025 Survey
15.Future Channel Partner Service Delivery Expectations, as of2025 Survey
16.Methods of Service Delivery Utilized by Organization, as of2025 Survey
17.Most Important Modalities for Predictive Maintenance, as of2025 Survey
18.Benefits of Utilizing Predictive Maintenance in Servicing Imaging Equipment, as of2025 Survey
19.Concerns Regarding use of Predictive Maintenance in Servicing Imaging Equipment, as of2025 Survey
20.Premium Organization Would be Willing to Pay for Premium Predictive Service, as of2025 Survey
21.Preferred Payment Method for Predictive Maintenance Service Features, as of2025 Survey
22.Department Most Responsible for Cybersecurity of Diagnostic Imaging Systems in Organization, as of2025 Survey
23.Entity with Most Responsibility for Ensuring Cybersecurity of Medical Imaging Devices, as of2025 Survey
24.Top Concerns Regarding Cybersecurity of Medical Imaging Equipment and Networks, as of2025 Survey
25.Whether Importance of Cybersecurity will Increase, Decrease or Stay the Same in 2024 and Beyond,as of 2025 Survey
26.Summary of Open Ended Response Topics for Increasing Importance of Cybersecurity, as of2025 Survey
27.Summary of Open Ended Response Topics for Why the Importance of Cybersecurity Will Stay the Same, as of2025 Survey
G. Imaging Service Contract Priorities
1.Types of Support Services Important for Future Post-Warranty Service Contracts for Imaging Equipment,as of 2025 Survey
2.Types of Support Services “Most Important” for Future Post-Warranty Service Contracts for Imaging Equipment, by Hospital Bed Size, as of 2025 Survey
3.Types of Support Services “Most Important” for Future Post-Warranty Service Contracts for Imaging Equipment, by Location Type, as of 2025 Survey
4.Imaging Service Contract Priorities for Your Organization to Address in 2025-2025, as of 2025 Survey
5.Imaging Service Contract Priorities for Your Organization to Address Over the Next Few Years,by IMV Study Year, 2013 to 2025
6.Imaging Service Contract Priorities, by Employment Type, as of 2025 Survey
7.Imaging Service Contract Priorities, by EmploymentRespondent Type, as of 2025 Survey
8.Imaging Service Contract Priorities Over the Next Few Years, by Bed Size, as of 2025 Survey
9.Imaging Service Contract Priorities Over the Next Few Years, by Location Type, as of 2025 Survey
10.Types of Support Services “More Important” for Future Post-Warranty Service Contracts for Imaging Equipment, by Employmentt Type, as of 2025 Survey
11.Types of Support Services “More Important” for Future Post-Warranty Service Contracts for Imaging Equipment, by Respondent Type,as of 2025 Survey
H. Decision Makers for Service Contract Arrangements
1.Decision Makers for Service Contract Arrangements, as of 2025 Survey
2.Decision Makers for Service Contract Arrangements, by Bed Size, as of 2025 Survey
3.Decision Makers for Service Contract Arrangements, by Hospital Ownership Type, as of 2025 Survey
4.Decision Makers for Service Contract Arrangements, by Respondent Type, as of 2025 Survey
5.Decision Makers for Service Contract Arrangements, by Employment Type, as of 2025 Survey
6.Most Influential Decision Makers for Service Contract Arrangements, as of 2025 Survey
7.Most Influential Decision Makers for Service Contract Arrangements, by Respondent Type,as of 2025 Survey
8.Department to Which Service Organization Reports, as of 2025 Survey
9.Departments with Sole or Shared Ownership of the Budget for Service Contracts within Organization, as of 2025 Survey
10.Department Owning the Budget for Service Contracts within Organization, by Bed Size of Primary Hospital, as of 2025 Survey
11.Whether Hospitals Usually Negotiate for Service Contracts at the Time of Purchasing Imaging Units or Toward the End of the Warranty Period, by Bed Size, as of 2025 Survey
12.Whether Hospitals Usually Negotiate for Service Contracts at the Time of Purchasing Imaging Units or Toward the End of the Warranty Period, by Ownership Type, as of 2025 Survey
13.Whether Hospitals Usually Negotiate for Service Contracts at the Time of Purchasing Imaging Units or Toward the End of the Warranty Period, by Respondent Type, as of 2025 Survey
14.Whether Hospitals Usually Negotiate for Service Contracts at the Time of Purchasing Imaging Units or Toward the End of theWarranty Period, by Employment Type, as of 2025 Survey
15.Organizational Level Where Decisions for Post-Warranty Service Contracts for ImagingEquipment are Made, by Bed Size, as of 2025 Survey
16.Organizational Level Where Decision for Post-Warranty Service Contracts for ImagingEquipment are Made, by IMV Study Year, 2013 to 2025
17.Influence of Corporate Headquarters in Purchase Decisions for Service Contracts in 2025Compared to 2-3 Years Ago, by Bed Size, as of 2025 Survey
18.Influence of Corporate Headquarters in Purchase Decisions for Service Contracts ‘This Year’Compared to 2-3 Years Ago, by IMV Study Year, 2013 to 2025
J. Survey Respondent Demographics
1.Respondent Type, by Hospital Bed Size, as of 2025 Survey
2.Level of Involvement in Purchase Decisions for Service Agreements for Imaging Equipment, byRespondent Type, as of 2025 Survey
3.Imaging Administrator Respondent’s Employment Arrangement With Organization, by Hospital Bed Sizeof Primary Hospital, as of 2025 Survey
4.Biomedical Engineering Respondent’s Employment Arrangement With Organization, by Hospital BedSize of Primary Hospital, as of 2025 Survey
5.2025 Survey Respondents vs. Hospital Universe, by Bed-Size Category
6.Ownership Type of Respondent’s Primary Hospital, by Hospital Bed Size, as of 2025 Survey
7.Location Type of Primary Hospital, by Hospital Bed Size, as of 2025 Survey
8.Academic/University Hospital Status, by Hospital Bed Size of Primary Hospital, as of 2025 Survey
9.Number of FTE Biomedical or Clinical Engineers who Support Imaging Equipment at PrimaryHospital, as of 2025 Survey
10.Number of Hospitals and Outpatient Imaging Locations Respondent is Personally Involved with forServicing Imaging Equipment, by Hospital Bed Size of Primary Hospital, as of 2025 Survey
11.Number of Hospitals Respondent is Personally Involved with for Servicing Imaging Equipment,by Hospital Bed Size of Primary Hospital, as of 2025 Survey
12.Number of Outpatient Imaging Locations Respondent is Personally Involved with for Servicing Imaging Equipment, by Hospital Bed Size of Primary Hospital, as of 2025 Survey
K. Methodology
L. Appendix
L. About IMV

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  • This is the most flexible of the licensing options. Some publishers will allow you to get a license for a preset number of people (typically 5). These licenses are ideal for small work groups.

License options are at the discretion of each publisher. As such, not all licenses indicated above are available for every product. If you are uncertain of the best license for your needs or would like a license that is not proactively available, please contact us and we will be happy to assist.

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