
Interactive Kiosk Market Report by Component (Hardware, Software, Services), Type (Bank Kiosks, Self-Service Kiosks, Vending Kiosks, and Others), Mounting Type (Floor Standing, Wall Mount, and Others), Panel Size (17” – 32”, Above 32”), Location (Indoor,
Description
The global interactive kiosk market size reached USD 35.0 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 67.2 Billion by 2033, exhibiting a growth rate (CAGR) of 7.15% during 2025-2033. A growth in the need for this metal enclosure as a result of quick advancements in security and payment technologies is stimulating the market.
An interactive kiosk is a metal enclosure comprising specialized technology and software, which allows users to access information and applications related to communication, commerce, entertainment, and education. It helps users navigate an unfamiliar space via static and interactive maps that offer turn-by-turn directions. It provides services, including ordering, weather and news, accurate inventory information, check-in and check-out, and payments, as it can be connected wirelessly to different systems via cloud technology. Apart from this, an interactive kiosk offers several benefits, such as reduced costs, efficient services, lower human errors, and better customer experiences. As a result, it finds extensive applications in healthcare, education, retail, entertainment, travel and tourism, and food and beverage (F&B) industries.
Interactive Kiosk Market Trends:
Due to the rapid development in payment and security technologies, there is a rise in the demand for interactive kiosks across the globe. This, along with the growing need to prevent long queues at public places, such as inquiry counters of railway stations, banks, and malls, and check-in counters at airports, represents one of the key factors driving the market. Moreover, the rising employment of interactive kiosks to reduce the paperwork associated with visitor data collection and enhance the experience of visitors at hospitals and government offices is propelling the growth of the market. In addition, key market players are integrating artificial intelligence (AI)-based technology in interactive kiosks. They are also focusing on introducing kiosk systems with temperature sensors, personal protective equipment (PPE)-dispensing kiosks, smart kiosks, and mobile testing kiosks, which is positively influencing the market. Besides this, the increasing adoption of self-service systems is expected to bolster the growth of the market.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each segment of the market, along with the market forecasts at the global, regional, and country levels for 2025-2033. Our report has categorized the market based on component, type, mounting type, panel size, location, and industry vertical.
Breakup by Component:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Acante Solutions Limited (H32 Design and Development LLC), Advanced Kiosks, Advantech Co. Ltd., Aila Technologies Inc., Diebold Nixdorf Incorporated, Embross, KIOSK Information Systems, Meridian Kiosks, NCR Corporation, REDYREF Interactive Kiosks, Source Technologies (APCT Holdings LLC) and Zebra Technologies Corporation.
Key Questions Answered in This Report
1.What was the size of the global interactive kiosk market in 2024?
2.What is the expected growth rate of the global interactive kiosk market during 2025-2033?
3.What are the key factors driving the global interactive kiosk market?
4.What has been the impact of COVID-19 on the global interactive kiosk market?
5.What is the breakup of the global interactive kiosk market based on the type?
6.What is the breakup of the global interactive kiosk market based on the mounting type?
7. What is the breakup of the global interactive kiosk market based on the industry vertical?
8.What are the key regions in the global interactive kiosk market?
9.Who are the key players/companies in the global interactive kiosk market?
An interactive kiosk is a metal enclosure comprising specialized technology and software, which allows users to access information and applications related to communication, commerce, entertainment, and education. It helps users navigate an unfamiliar space via static and interactive maps that offer turn-by-turn directions. It provides services, including ordering, weather and news, accurate inventory information, check-in and check-out, and payments, as it can be connected wirelessly to different systems via cloud technology. Apart from this, an interactive kiosk offers several benefits, such as reduced costs, efficient services, lower human errors, and better customer experiences. As a result, it finds extensive applications in healthcare, education, retail, entertainment, travel and tourism, and food and beverage (F&B) industries.
Interactive Kiosk Market Trends:
Due to the rapid development in payment and security technologies, there is a rise in the demand for interactive kiosks across the globe. This, along with the growing need to prevent long queues at public places, such as inquiry counters of railway stations, banks, and malls, and check-in counters at airports, represents one of the key factors driving the market. Moreover, the rising employment of interactive kiosks to reduce the paperwork associated with visitor data collection and enhance the experience of visitors at hospitals and government offices is propelling the growth of the market. In addition, key market players are integrating artificial intelligence (AI)-based technology in interactive kiosks. They are also focusing on introducing kiosk systems with temperature sensors, personal protective equipment (PPE)-dispensing kiosks, smart kiosks, and mobile testing kiosks, which is positively influencing the market. Besides this, the increasing adoption of self-service systems is expected to bolster the growth of the market.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each segment of the market, along with the market forecasts at the global, regional, and country levels for 2025-2033. Our report has categorized the market based on component, type, mounting type, panel size, location, and industry vertical.
Breakup by Component:
- Hardware
- Software
- Services
- Bank Kiosks
- Self-Service Kiosks
- Vending Kiosks
- Others
- Floor Standing
- Wall Mount
- Others
- 17” – 32”
- Above 32”
- Indoor
- Outdoor
- BFSI
- Retail
- Food and Beverage
- Healthcare
- Government
- Travel and Tourism
- Entertainment
- Others
- North America
- United States
- Canada
- Asia-Pacific
- China
- Japan
- India
- South Korea
- Australia
- Indonesia
- Others
- Europe
- Germany
- France
- United Kingdom
- Italy
- Spain
- Russia
- Others
- Latin America
- Brazil
- Mexico
- Others
- Middle East and Africa
The competitive landscape of the industry has also been examined along with the profiles of the key players being Acante Solutions Limited (H32 Design and Development LLC), Advanced Kiosks, Advantech Co. Ltd., Aila Technologies Inc., Diebold Nixdorf Incorporated, Embross, KIOSK Information Systems, Meridian Kiosks, NCR Corporation, REDYREF Interactive Kiosks, Source Technologies (APCT Holdings LLC) and Zebra Technologies Corporation.
Key Questions Answered in This Report
1.What was the size of the global interactive kiosk market in 2024?
2.What is the expected growth rate of the global interactive kiosk market during 2025-2033?
3.What are the key factors driving the global interactive kiosk market?
4.What has been the impact of COVID-19 on the global interactive kiosk market?
5.What is the breakup of the global interactive kiosk market based on the type?
6.What is the breakup of the global interactive kiosk market based on the mounting type?
7. What is the breakup of the global interactive kiosk market based on the industry vertical?
8.What are the key regions in the global interactive kiosk market?
9.Who are the key players/companies in the global interactive kiosk market?
Table of Contents
148 Pages
- 1 Preface
- 2 Scope and Methodology
- 2.1 Objectives of the Study
- 2.2 Stakeholders
- 2.3 Data Sources
- 2.3.1 Primary Sources
- 2.3.2 Secondary Sources
- 2.4 Market Estimation
- 2.4.1 Bottom-Up Approach
- 2.4.2 Top-Down Approach
- 2.5 Forecasting Methodology
- 3 Executive Summary
- 4 Introduction
- 4.1 Overview
- 4.2 Key Industry Trends
- 5 Global Interactive Kiosk Market
- 5.1 Market Overview
- 5.2 Market Performance
- 5.3 Impact of COVID-19
- 5.4 Market Forecast
- 6 Market Breakup by Component
- 6.1 Hardware
- 6.1.1 Market Trends
- 6.1.2 Market Forecast
- 6.2 Software
- 6.2.1 Market Trends
- 6.2.2 Market Forecast
- 6.3 Services
- 6.3.1 Market Trends
- 6.3.2 Market Forecast
- 7 Market Breakup by Type
- 7.1 Bank Kiosks
- 7.1.1 Market Trends
- 7.1.2 Market Forecast
- 7.2 Self-Service Kiosks
- 7.2.1 Market Trends
- 7.2.2 Market Forecast
- 7.3 Vending Kiosks
- 7.3.1 Market Trends
- 7.3.2 Market Forecast
- 7.4 Others
- 7.4.1 Market Trends
- 7.4.2 Market Forecast
- 8 Market Breakup by Mounting Type
- 8.1 Floor Standing
- 8.1.1 Market Trends
- 8.1.2 Market Forecast
- 8.2 Wall Mount
- 8.2.1 Market Trends
- 8.2.2 Market Forecast
- 8.3 Others
- 8.3.1 Market Trends
- 8.3.2 Market Forecast
- 9 Market Breakup by Panel Size
- 9.1 17” – 32”
- 9.1.1 Market Trends
- 9.1.2 Market Forecast
- 9.2 Above 32”
- 9.2.1 Market Trends
- 9.2.2 Market Forecast
- 10 Market Breakup by Location
- 10.1 Indoor
- 10.1.1 Market Trends
- 10.1.2 Market Forecast
- 10.2 Outdoor
- 10.2.1 Market Trends
- 10.2.2 Market Forecast
- 11 Market Breakup by Industry Vertical
- 11.1 BFSI
- 11.1.1 Market Trends
- 11.1.2 Market Forecast
- 11.2 Retail
- 11.2.1 Market Trends
- 11.2.2 Market Forecast
- 11.3 Food and Beverage
- 11.3.1 Market Trends
- 11.3.2 Market Forecast
- 11.4 Healthcare
- 11.4.1 Market Trends
- 11.4.2 Market Forecast
- 11.5 Government
- 11.5.1 Market Trends
- 11.5.2 Market Forecast
- 11.6 Travel and Tourism
- 11.6.1 Market Trends
- 11.6.2 Market Forecast
- 11.7 Entertainment
- 11.7.1 Market Trends
- 11.7.2 Market Forecast
- 11.8 Others
- 11.8.1 Market Trends
- 11.8.2 Market Forecast
- 12 Market Breakup by Region
- 12.1 North America
- 12.1.1 United States
- 12.1.1.1 Market Trends
- 12.1.1.2 Market Forecast
- 12.1.2 Canada
- 12.1.2.1 Market Trends
- 12.1.2.2 Market Forecast
- 12.2 Asia-Pacific
- 12.2.1 China
- 12.2.1.1 Market Trends
- 12.2.1.2 Market Forecast
- 12.2.2 Japan
- 12.2.2.1 Market Trends
- 12.2.2.2 Market Forecast
- 12.2.3 India
- 12.2.3.1 Market Trends
- 12.2.3.2 Market Forecast
- 12.2.4 South Korea
- 12.2.4.1 Market Trends
- 12.2.4.2 Market Forecast
- 12.2.5 Australia
- 12.2.5.1 Market Trends
- 12.2.5.2 Market Forecast
- 12.2.6 Indonesia
- 12.2.6.1 Market Trends
- 12.2.6.2 Market Forecast
- 12.2.7 Others
- 12.2.7.1 Market Trends
- 12.2.7.2 Market Forecast
- 12.3 Europe
- 12.3.1 Germany
- 12.3.1.1 Market Trends
- 12.3.1.2 Market Forecast
- 12.3.2 France
- 12.3.2.1 Market Trends
- 12.3.2.2 Market Forecast
- 12.3.3 United Kingdom
- 12.3.3.1 Market Trends
- 12.3.3.2 Market Forecast
- 12.3.4 Italy
- 12.3.4.1 Market Trends
- 12.3.4.2 Market Forecast
- 12.3.5 Spain
- 12.3.5.1 Market Trends
- 12.3.5.2 Market Forecast
- 12.3.6 Russia
- 12.3.6.1 Market Trends
- 12.3.6.2 Market Forecast
- 12.3.7 Others
- 12.3.7.1 Market Trends
- 12.3.7.2 Market Forecast
- 12.4 Latin America
- 12.4.1 Brazil
- 12.4.1.1 Market Trends
- 12.4.1.2 Market Forecast
- 12.4.2 Mexico
- 12.4.2.1 Market Trends
- 12.4.2.2 Market Forecast
- 12.4.3 Others
- 12.4.3.1 Market Trends
- 12.4.3.2 Market Forecast
- 12.5 Middle East and Africa
- 12.5.1 Market Trends
- 12.5.2 Market Breakup by Country
- 12.5.3 Market Forecast
- 13 SWOT Analysis
- 13.1 Overview
- 13.2 Strengths
- 13.3 Weaknesses
- 13.4 Opportunities
- 13.5 Threats
- 14 Value Chain Analysis
- 15 Porters Five Forces Analysis
- 15.1 Overview
- 15.2 Bargaining Power of Buyers
- 15.3 Bargaining Power of Suppliers
- 15.4 Degree of Competition
- 15.5 Threat of New Entrants
- 15.6 Threat of Substitutes
- 16 Price Analysis
- 17 Competitive Landscape
- 17.1 Market Structure
- 17.2 Key Players
- 17.3 Profiles of Key Players
- 17.3.1 Acante Solutions Limited (H32 Design and Development LLC)
- 17.3.1.1 Company Overview
- 17.3.1.2 Product Portfolio
- 17.3.2 Advanced Kiosks
- 17.3.2.1 Company Overview
- 17.3.2.2 Product Portfolio
- 17.3.3 Advantech Co. Ltd.
- 17.3.3.1 Company Overview
- 17.3.3.2 Product Portfolio
- 17.3.3.3 Financials
- 17.3.4 Aila Technologies Inc.
- 17.3.4.1 Company Overview
- 17.3.4.2 Product Portfolio
- 17.3.5 Diebold Nixdorf Incorporated
- 17.3.5.1 Company Overview
- 17.3.5.2 Product Portfolio
- 17.3.5.3 Financials
- 17.3.5.4 SWOT Analysis
- 17.3.6 Embross
- 17.3.6.1 Company Overview
- 17.3.6.2 Product Portfolio
- 17.3.7 KIOSK Information Systems
- 17.3.7.1 Company Overview
- 17.3.7.2 Product Portfolio
- 17.3.8 Meridian Kiosks
- 17.3.8.1 Company Overview
- 17.3.8.2 Product Portfolio
- 17.3.9 NCR Corporation
- 17.3.9.1 Company Overview
- 17.3.9.2 Product Portfolio
- 17.3.9.3 Financials
- 17.3.9.4 SWOT Analysis
- 17.3.10 REDYREF Interactive Kiosks
- 17.3.10.1 Company Overview
- 17.3.10.2 Product Portfolio
- 17.3.11 Source Technologies (APCT Holdings LLC)
- 17.3.11.1 Company Overview
- 17.3.11.2 Product Portfolio
- 17.3.12 Zebra Technologies Corporation
- 17.3.12.1 Company Overview
- 17.3.12.2 Product Portfolio
- 17.3.12.3 Financials
- 17.3.12.4 SWOT Analysis
Pricing
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