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Worldwide IT System and Service Management Software Forecast Update, 2018-2022

Worldwide IT System and Service Management Software Forecast Update, 2018-2022

This IDC study is an updated sizing and forecast for the recently defined IT system and service management software market, which incorporates software and SaaS solutions previously reported in enterprise system management software categories — excluding endpoint management. (See the Market Definition section and refer to IDC's Worldwide Software Taxonomy, 2018, IDC #US44220818, September 2018, for details.)"The worldwide IT system and service management software market achieved revenue of $19.7 billion in 2017, according to IDC estimates. The market as a whole is forecast to grow at a compound annual growth rate of 8.2% during the forecast period with the public cloud-based segment growing at a much higher 21.8% rate. The market is being driven by the need to monitor, manage, and optimize systems, infrastructure, applications, and end-user experience across increasingly complex on-premise, hybrid, public cloud, and multicloud deployments." — Tim Grieser, research vice president, Enterprise System Management Software

Please Note: Extended description available upon request.


IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Worldwide IT System and Service Management Software Forecast, 2018–2022
Market Context
Drivers and Inhibitors
Drivers
Cloud Infrastructure Adoption
Software Spending
Inhibitors
Exchange Rates
Significant Market Developments
Changes from Prior Forecast
Market Definition
Methodology
Historical and Forecast Market Values and Exchange Rates
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