Worldwide Order Management Applications Software Market Shares, 2016: Year of B2B Customer Experience Improvements
This IDC study discusses the worldwide market for order management applications software. This market grew at a strong pace (7.8% in 2016 over 2015) to reach $2.8 billion. Growth in the order management market was driven by the need for omni-channel "buy anywhere, fulfill anywhere" processes in digital commerce. As the digital commerce world evolves, so too does the demand for modern order management applications."SaaS deployments are receiving an overwhelming proportion of net-new order management purchases. However, these cloud-based applications do not replicate on-premises order management applications that preceded them. Instead the modern order management systems provide customers with increased visibility, omni-channel flexibility, and analytics, bringing more agility to the order management process. Thus, regardless of whether an organization is B2B or B2C, order management applications provide organizations with a stronger core to their digital commerce platform," says Jordan Jewell, research analyst, Digital Commerce and Enterprise Applications.
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