Western Europe Document Solutions Software Forecast, 2017–2021
This IDC study examines the trends in the Western European document solutions market and identifies the opportunity for technology suppliers."Companies are in various states of digital transformation, but they are emphasizing better management and reducing traditional print-related operating costs," said Jacqui Hendriks, research and consulting manager, IDC European Managed Print and Document Services. "There are many examples of the effectiveness of adopting print and device management that serve as proof points to the market and drivers for increased adoption. 3rd Platform technologies are entrenched in our everyday lives and in business, and they will continue to drive and enable the changes that companies of all sizes need to make at low initial investment but offering scalability and flexibility as they transform. The critical need for secure printing will be a key adoption driver over the next few years given the increasing awareness of security weak spots by companies, particularly where information is readily available to employees over mobile devices in and outside the office. Hardcopy vendors seeking to secure recurring revenues should leverage these solutions to enhance their print offerings. While attention had been paid to managing print infrastructure in large enterprises, there is still opportunity for enhancement. However, it is the small and medium-sized business (SMB) market which holds the greatest opportunity."