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Vodafone UC&C Portfolio Innovation: Breathing New Life Into UC&C

Publisher IDC
Published Jul 21, 2025
Length 6 Pages
SKU # IDC20220215

Description

This IDC Market Note examines how Vodafone is differentiating its unified communications and collaboration (UC&C) portfolio through innovative strategies, leveraging its Advanced Communications platform and solutions such as Advanced Voice, Messaging, and Solutions. By integrating AI-driven features such as branded calling and Voice AI, Vodafone aims to enhance voice services and create new use cases. Its long-term vision includes high-definition video, spatial audio, and AI personal assistants, transforming the voice communications landscape.

Table of Contents

6 Pages

Executive Snapshot

In This Market Note

Advanced Voice

Advanced Messaging

Voice AI Agent

Long-Term Vision: Next-Gen UC

IDC's Point of View

Revitalizing Voice

AI as a Catalyst for New Use Cases

Long-Term Vision and Emerging Technologies

Strategic Partnerships and Regional Complexity

Services as a Differentiator in a Transitional Market

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