Veritas: Refocusing Its Support Strategy

Veritas: Refocusing Its Support Strategy

This IDC Vendor Profile analyzes Veritas services, specifically the support organization that operates as support for the storage and server management segments. The document focuses on the service offerings, marketing strategy, and product and service enhancement efforts of the services segment within Veritas.

Please Note: Extended description available upon request.

IDC Opinion
In This Vendor Profile
Situation Overview
Company Overview
Company Strategy
Product Strategy
Support Services Offerings
Online Support: MyVeritas
Appliance AutoSupport Services
Managed Backup Services and Managed Enterprise Vault Offerings
Future Outlook
Challenges and Opportunities
Essential Guidance
Advice for Veritas
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