Vendor Sourcing and Management: Creating a Backsourcing Strategy

Vendor Sourcing and Management: Creating a Backsourcing Strategy

This IDC study is designed for CIO and line-of-business executives to enable them to determine the appropriateness of a backsourcing strategy. This study reviews the key criteria for outsourcing services and the associated benefits. It examines backsourcing trends and the key benefits and risks to enterprises, including:More organizational control of both costs and quality of servicesReduction of hidden costs associated with outsourcingEnhanced capability for the protection and leverage of intellectual property and organizational capitalIDC recommends that C-level officers and IT executives revisit the outsourcing model regularly to assess the impact of drivers beyond cost savings such as quality control, alignment of business goals, and better human capital management."Recent developments are challenging CIOs and other executives to reevaluate the decision to outsource. The emergence of cloud computing and 3rd Platform technologies has increased the need for stronger security while reducing the costs associated with internal IT services and departments," said Ron Babin, adjunct analyst with IDC's Research Network. "The ongoing challenge of digital transformation is causing some companies to redefine their core competencies, recognizing that reliance on an external provider may not deliver disruptive technologies required to compete."

Please Note: Extended description available upon request.

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