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2024 Top 10 Trends Driving Technology Investments in Financial Services Worldwide

Publisher IDC
Published Mar 06, 2024
Length 8 Pages
SKU # IDC18608375

Description

2024 Top 10 Trends Driving Technology Investments in Financial Services Worldwide


This IDC Perspective discusses the top 10 trends driving technology investments in the financial services industry in 2024. These trends include the rise of artificial intelligence (AI), machine learning (ML), and generative AI (GenAI); the focus on environmental, social, and governance (ESG) factors; the importance of fraud, risk, and compliance; the emphasis on customer experience; the emergence of embedded finance; the shift toward real-time operations; the need for enterprise intelligence; the adoption of digital infrastructure; the importance of scale, resilience, and security; and the increasing reliance on skills, partnerships, and services."There are many areas in financial services that will drive technology priorities," said Jerry Silva, program vice president at IDC Financial Insights. "However, the emergence of generative artificial intelligence in 2023 has had an exponential effect on investments in almost every area of technology investment, potentially affecting other areas of financial services — sometimes negatively."

Please Note: Extended description available upon request.

Table of Contents

8 Pages
Executive Snapshot
Situation Overview
Number 1: Artificial Intelligence, Machine Learning, and Generative Artificial Intelligence
Number 2: Environmental, Social, and Governance
Number 3: Fraud, Risk, and Compliance
Number 4: Customer Experience
Number 5: Embedded Finance
Number 6: Real Time
Number 7: Enterprise Intelligence
Number 8: Digital Infrastructure
Number 9: Scale, Resilience, and Security
Number 10: Skills, Partnerships, and Services
Advice for the Technology Buyer
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